Five Star Subaru of Grapevine - Service Center

The entire staff is polite, professional, courteous, knowledgeable and really willing to help. They care about what I think. Even though I have been disappointed in my vehicle, I can not be happier with knowledgeable and really willing to help. They care about what I think. Even though I have been disappointed in my vehicle, I can not be happier with Five Stars staff. They are the best! More

Great service department. Five Star services my 2016 Impreza and 2022 WRX and treats both as if they really matter. Five Star services my 2016 Impreza and 2022 WRX and treats both as if they really matter. More

Customer Service, through and through, is top notch. My Service advisor Jose was professional, competent, and a pleasure to interact with during my vehicle repairs. Repairs were completed on time and My Service advisor Jose was professional, competent, and a pleasure to interact with during my vehicle repairs. Repairs were completed on time and I am very satisfied with the outcome. More

service is alway great they go out of their way to always help me your dealership is always clean waiting area is great my service advisor is great help me your dealership is always clean waiting area is great my service advisor is great More

Outstanding service. Quick and professional throughout the whole experience. Thank you again 5 Star Subaru. Quick and professional throughout the whole experience. Thank you again 5 Star Subaru. More

The dealership was busy today, yet the advisor, Kyle, was able to service my car without an appointment! He was very helpful and kind about the situation. I highly recommend this place. able to service my car without an appointment! He was very helpful and kind about the situation. I highly recommend this place. More

Great experience as always- Colin took excellent care of me- answered all of my questions. me- answered all of my questions. More

Very polite and kept me informed the whole time through text and also coming to the waiting room to inform me text and also coming to the waiting room to inform me More

Jose knew what was going on before any tests were done. Was tested for diagnosis & again afterwards to see that everything passed. I could feel the difference when I turned on my car. They didn't take long Was tested for diagnosis & again afterwards to see that everything passed. I could feel the difference when I turned on my car. They didn't take long, only about 1 1/2 hours. Very nice. So appreciate Grapevine Subaru! More

excellent service and staff - facility is clean and convenient. staff keeps the customer informed in a timely basis convenient. staff keeps the customer informed in a timely basis More