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Five Star Subaru of Grapevine

Grapevine, TX

4.9
3,790 Reviews
In addition to providing the drivers of Grapevine, Texas with a cornucopia of new Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy, Subaru WRX vehicles and used cars, we at Fivestar Subaru of Grapevine are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Subaru lease and financing experts. But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Subaru car share, our Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy and Subaru WRX service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs. In summary, we at Five Star Subaru of Grapevine are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 2651 William D. Tate Avenue Grapevine, Texas we're happy to continue the conversation and answer any questions.
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2651 William D Tate Ave

Grapevine, TX

76051

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Showing 3,790 reviews

December 06, 2024

Was able to negotiate over the phone. The car was ready when we arrived. Answered our questions and very respectful. No hassle! More

by CEHOWARD1
Recommend Dealer
Yes
Employees Worked With
Tobias Awoniyi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corbin Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2024 -

Five Star Subaru of Grapevine responded

CEHOWARD1, We’re so glad to hear about your positive experience with your car deal at Five Star Subaru. We do our best to help customers find the perfect vehicle and make the process as smooth as possible. We’re committed to providing exceptional customer service, and welcome your questions at 817-438-1700. Congratulations on your new Subaru! Thank you, David Cheney, General Sales Manager

December 05, 2024

Clean,friendly,helpful easy to work with comfortable good people nice service department and sales department More

by Austin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Deyton Gidcumb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2024 -

Five Star Subaru of Grapevine responded

Congratulations, Austin, on your new car from Five Star Subaru! We appreciate your business and look forward to serving you for many years to come. Let us know how we can help you enjoy your Subaru at 817-438-1700. We are here with advice any time. Thank you, David Cheney, General Sales Manager

December 05, 2024

Service advisor Travis did a great job with the status of my work and having my car ready. The charges were accurate for the work performed and quality work was done. I normally do my own work but I trust th More

by Ed S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Littrell
Dec 05, 2024 -

Five Star Subaru of Grapevine responded

Ed, We're thrilled to hear that Travis provided you with exceptional service in the Five Star Subaru service department. It's great to know that he met your high standards. We appreciate your business and look forward to serving you in the future. Call us at 817-438-1700. Thank you, Jakob Ritter, Service Director

December 05, 2024

It was a no hazzle experience, was able to negotiate over phone and txt, they kept all paper ready to sign. Great experience. More

by JAINATAN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen Kroes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tobias Awoniyi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Hacker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2024 -

Five Star Subaru of Grapevine responded

JAINATAN, Thank you for shopping at Five Star Subaru! We do our best to make car shopping easy. Should you have questions about your new car, please reach your sales team at 817-438-1700. We are focused on your complete satisfaction. Best regards, David Cheney, General Sales Manager

December 05, 2024

The dealership was welcoming, communication was excellent, and all staff were patient as we worked through a delay with our bank during our purchase. Overall, the process was very smooth and easy. More

by GARRETT.FREDERKING
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Mosqueda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Mirbahaeddin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Reddish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2024 -

Five Star Subaru of Grapevine responded

Garrett, Thank you for sharing your Five Star Subaru shopping experience. Communication continues to be important. Reach us at 817-438-1700 with questions about your Hyundai. Helping you fully enjoy your ride is the goal. Take care, David Cheney, General Sales Manager

December 05, 2024

Professional and courteous service. Did not pressure me into anything I did not want or need. More

by DAVETTU
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Mosqueda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2024 -

Five Star Subaru of Grapevine responded

DAVETTU, We love hearing about your positive experience at Five Star Subaru! John, Derek, or I can be reached at 817-438-1700 should you have questions about your new car. We are here to share our knowledge and expertise. We look forward to serving you again in the future. Congratulations! Best regards, David Cheney, General Sales Manager

December 04, 2024

Joe Tareen was fantastic listening to our wants and needs to find the perfect car! More

by THEGUERRAHOUSE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Tareen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2024 -

Five Star Subaru of Grapevine responded

THEGUERRAHOUSE, We're thrilled to hear that Joe provided exceptional service while you shopped at Five Star Subaru. We appreciate your business and look forward to serving you in the future. Don't hesitate to stop by or call 817-438-1700 with questions about your car. Thank you! Take care, David Cheney, General Sales Manager

December 02, 2024

Great, fast service on my Impreza due to headlamp recall. Friendly, knowledgeable staff in Service Department. Clean, comfortable waiting area and coffee, soda, snacks available while waiting. Cleanest garag More

by brentb0715
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis
Dec 03, 2024 -

Five Star Subaru of Grapevine responded

Brentb0715, We're happy to hear that you had a positive experience in the Five Star Subaru service department. It's great to know that Travis was helpful and informative. We strive to provide excellent customer service and a clean, comfortable environment for our customers. We appreciate your kind words and look forward to serving you again in the future. Please keep in touch at 817-438-1700. Thank you, Jakob Ritter, Service Director

December 02, 2024

The process of buying the car was painless. It was quick and easy. I love Subaru and my new car! More

by LAURENRETTA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Fraikes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Hernandez Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2024 -

Five Star Subaru of Grapevine responded

Lauren, We're thrilled to hear that your car buying experience was painless and quick! It's wonderful to know you love your new Subaru. Please don't hesitate to reach out to Luis or me at 817-438-1700 if you have any questions or need anything at all. Thank you for sharing your Five Star Subaru shopping experience! Take care, David Cheney, General Sales Manager

December 01, 2024

Service advisor was nice and patient to answer my questions. Service was quick and the waiting room always pleasant More

by Evelinely
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Calvaruso
Dec 01, 2024 -

Five Star Subaru of Grapevine responded

Thank you, Evelinely, for your business and kind review. Kyle and our team welcome your vehicle questions any time at 817-438-1700. We are here to help you enjoy your ride. Thanks again, Jakob Ritter, Service Director

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