Five Star Subaru of Grapevine

The service department diagnosed my problem and gave me all the details. They kept me updated with the progress. Everyone that I dealt with was patient, polite, informative, and made sure that I understood all the details. They kept me updated with the progress. Everyone that I dealt with was patient, polite, informative, and made sure that I understood what was going on. In my opinion, the service department has a great team! More

Subaru 5 Star has the most courteous and experienced staff. I bought my car from them and continue to have my car serviced there. staff. I bought my car from them and continue to have my car serviced there. More

Five Star Subaru was very helpful in helping me buy a new car. I especially want to thank BB Belharrat, our sales agent for a very easy and stress-free experience! car. I especially want to thank BB Belharrat, our sales agent for a very easy and stress-free experience! More

Mr. Cooper was an excellent sales person. He listened to what we wanted and was very accommodating. what we wanted and was very accommodating. More

Shannon was above and beyond - since I had the vehicle I wanted identified, she was Immediately able to locate the one I wanted, quote the price, and let me know how I can get the acccessories that I wanted wanted identified, she was Immediately able to locate the one I wanted, quote the price, and let me know how I can get the acccessories that I wanted added. In addition, I had a last minute work trip scheduled and she was able to hold the car for me, pick me up from the airport, and I drove home from my trip in my new car. It's been wonderful. Her communication was instant and always had a solution. I would 100% work with Shannon again. More

Nice people ! !i recommend this company if you buy your car !!they will explained you everything you need !thumbs up !! !i recommend this company if you buy your car !!they will explained you everything you need !thumbs up !! More

Thanks for answering my questions. Everyone at all times were trustworthy and helped me buy what “I” wanted. I also appreciate the follow ups from Casey same day and the 5th day Se Everyone at all times were trustworthy and helped me buy what “I” wanted. I also appreciate the follow ups from Casey same day and the 5th day See you soon also to get a hitch installed and a wind shield sun protected The car rides really nice More

Excellent customer service. I will never go to another Subaru other than Grapevine. They are great. I will never go to another Subaru other than Grapevine. They are great. More

Bought a Volvo and needed an oil change , They got Me in and out on no time and out on no time More

I chose Five Star Subaru based on an on-air referral from Jerry Reynolds, the CarGuy. I'm so glad I did. Jeremy was non-pushy, informative, and helpful. Mr. Hooman introduced himself and was warm and welcomi Jerry Reynolds, the CarGuy. I'm so glad I did. Jeremy was non-pushy, informative, and helpful. Mr. Hooman introduced himself and was warm and welcoming. As a senior citizen buying my first car by myself, I was apprehensive and trusted Mr. Reynolds not to steer me wrong. I found a used certified Crosstrek at Five Star Subaru that I love; traded in my Honda; and was on my way in no time. I appreciated the absence of pressure from the sales staff and the finance staff. I'll certainly send anyone I know to this dealership. More