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Five Star Subaru of Grapevine
Grapevine, TX
3,567 Reviews
In addition to providing the drivers of Grapevine, Texas with a cornucopia of new Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy, Subaru WRX vehicles and used cars, we at Fivestar Subaru of Grapevine are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Subaru lease and financing experts.
But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Subaru car share, our Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy and Subaru WRX service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs.
In summary, we at Five Star Subaru of Grapevine are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 2651 William D. Tate Avenue Grapevine, Texas we're happy to continue the conversation and answer any questions.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
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Showing 3,567 reviews
November 18, 2023
There were no serious problems. Most issues were caused by delays due to test equipment failure. Most issues were caused by delays due to test equipment failure. More
by Jmbolles
November 18, 2023
Azrael was very professional and helpful. The entire car buying process was simple and stress free. The entire car buying process was simple and stress free. More
by KGCORTNER
Verified CustomerNovember 18, 2023
It was worth the drive. Thank you! I love my new car. It was straight forward and no frills. Appreciate your honesty and integrity. Thank you! I love my new car. It was straight forward and no frills. Appreciate your honesty and integrity. More
by DGOTTFELD
November 17, 2023
I just had a 5 star service experience with 5 Star Subaru correcting a problem that was a big deal to me, but not very profitable for them. My daughter swerved to miss an animal, hit a curb and damaged her correcting a problem that was a big deal to me, but not very profitable for them. My daughter swerved to miss an animal, hit a curb and damaged her wheel rim. I contacted 5SS and the parts department helped me order a rim and have it sent to them. Then I took the damaged rim and tire to them. They put the tire on the new rim and checked out. The next day I brought in the Subaru in. They put the new rim and tire on and checked out the car for any other damage. Thankfully, everything was OK. In spite of getting help from multiple people, in multiple departments over several days, it cost me very little to get the car fixed. Everyone I worked with was very friendly and helpful. Frankly, I was blown away by helpful and caring service I received. Great job 5 Star Subaru! More
by Ray B
November 17, 2023
Shantai did an excellent job educating us on the details of our Ascent. She then followed up with the service department and they were very helpful as well. of our Ascent. She then followed up with the service department and they were very helpful as well. More
by JBBDEN
November 17, 2023
Had a follow up appointment this afternoon, with Shantai Isom, to review all the great features in our new 2023 Forester. Shantai was wonderful, she was very patient explaining all the features and making u Isom, to review all the great features in our new 2023 Forester. Shantai was wonderful, she was very patient explaining all the features and making us feel very comfortable with the new vehicle. Thanks for the wonderful experience. More
by ANGELS6
November 16, 2023
They got me in despite no appointment and took care of my needs for my Forester. They also washed my car at no charge before I left. needs for my Forester. They also washed my car at no charge before I left. More
by CEnglerth
Employees Worked With
November 15, 2023
Mike was friendly and understanding! Service was great and we are satisfied with this dealership. Service was great and we are satisfied with this dealership. More
by s-mneely
November 14, 2023
Everyone from start to finish was very friendly and seemed knowledgeable about the vehicles. I had questions after the sale and David was very helpful and returned my call when he had an answer for me. seemed knowledgeable about the vehicles. I had questions after the sale and David was very helpful and returned my call when he had an answer for me. I would feel good referring any of my friends to the dealership. More
by PAMBURBACH
