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Five Star Subaru of Grapevine

Grapevine, TX

Overview
Employees
Reviews
Vehicles
4.9
3,567 Reviews
In addition to providing the drivers of Grapevine, Texas with a cornucopia of new Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy, Subaru WRX vehicles and used cars, we at Fivestar Subaru of Grapevine are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Subaru lease and financing experts. But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Subaru car share, our Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy and Subaru WRX service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs. In summary, we at Five Star Subaru of Grapevine are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 2651 William D. Tate Avenue Grapevine, Texas we're happy to continue the conversation and answer any questions.
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2651 William D Tate Ave

Grapevine, TX

76051

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Showing 3,567 reviews

November 29, 2023

Five Star Subaru is fantastic! The staff is super friendly and helpful. They helped me find the perfect Subaru, explained everything clearly, and made buying a breeze. Great servic More

by Majid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Hooman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cameron Alexander-Munns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Mirbahaeddin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Branch
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 29, 2023 -

Five Star Subaru of Grapevine responded

Thank you, Majid, for taking the time to endorse the processes at Five Star Subaru. It is important that we continue to stay in touch. Let us know when you need our vehicle advice at 817-438-1700. We want to make certain you fully enjoy your Subaru. Best regards, Doug Laymon, Sales Manager

November 27, 2023

Mr. Mijares was very friendly, professional, and thorough. Additionally, he checked up on me several times after the purchase. More

by WILLIE_7567
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jaime Mijares
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 28, 2023 -

Five Star Subaru of Grapevine responded

WILLIE_7567, It is our goal at Five Star Subaru to stay in touch with our valued customers to make certain they fully enjoy their purchase. Congratulations on your new Subaru and be sure to reach Jaime or me at 817-438-1700 with questions any time. Thank you for your business and feedback. Sincerely, Doug Laymon, Sales Manager

November 26, 2023

Darrell was very helpful, took time with me, and showed me around, including the service area. More

by HAUSEJD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darrell Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 27, 2023 -

Five Star Subaru of Grapevine responded

Thank you, HAUSEJD, for taking the time to share your Five Star Subaru shopping visit. Customer experience is a priority and we are happy to hear Darrell took good care of you. Call us any time at 817-438-1700. We appreciate being your auto dealer. Best regards, Doug Laymon, Sales Manager

November 26, 2023

My only criticism is having to reach a fifteen word minimum review for submission. 15 🙂. More

by BARRY.BOTTERMAN
Recommend Dealer
Yes
Employees Worked With
Brandon Fraikes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Lennon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 27, 2023 -

Five Star Subaru of Grapevine responded

Barry, We are grateful you took the time to rate your Five Star Subaru experience. Congratulations on your purchase! We want to make your Subaru ownership an awesome experience. Be sure to stop by or call 817-438-1700 any time. Thank you for your business and review, Doug Laymon, Sales Manager

November 26, 2023

Great Job by John Michael. Everything done out of state over the phone by John. Lowest bid on the Crosstrek. Thanks More

by FLYNHIGHRP
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Mosqueda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Mirbahaeddin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 27, 2023 -

Five Star Subaru of Grapevine responded

FLYNHIGHRP, We are excited you chose to with with John Michael and Five Star Subaru. Thank you for working with our team on the purchase of your new Crosstrek. Don't hesitate to dial 817-438-1700 when you need our vehicle advice. Safe travels! Best regards, Doug Laymon, Sales Manager

November 26, 2023

David was very responsive and knowledgeable and easy to work with. i would recommend him to others. And the dealership as well. More

by STEVE@TSJCLAW.COM
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
David Hendricks
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 27, 2023 -

Five Star Subaru of Grapevine responded

Congratulations, Steve! When David or I can answer any of your new car questions, give us a call at 817-438-1700. We are here to help you fully enjoy your Subaru. Thank you for your business and review. Best regards, Doug Laymon, Sales Manager

November 26, 2023

This was a really easy process and would recommend. Shannon was very knowledgeable and helpful. More

by ROGERS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shannon Reust
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Fraikes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Lennon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 27, 2023 -

Five Star Subaru of Grapevine responded

ROGERS, Thank you for recommending Shannon and Five Star Subaru. Customer satisfaction remains a priority, so we welcome your new car questions at 817-438-1700. We are here to help with all of your technical or care concerns. Congratulations! Best regards, Doug Laymon, Sales Manager

November 25, 2023

They were on time and were very polite. It was a comfortable place to wait. More

by Ecfldf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deion Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 27, 2023 -

Five Star Subaru of Grapevine responded

Ecfldf, We value the chance to welcome you to Five Star Subaru. Keeping you knowledgeable about your vehicle's care is important. Any time you need our advice, please call 817-438-1700. We will be ready to assist you. Thank you, Jake Ritter, Service Director

November 25, 2023

Friendly attitude, professional service and made the purchase process painless. Great dealership and we would highly recommend them for service and purchase of any Subaru. More

by wjguyc1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clay Garrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Laymon
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Inim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Ohanesian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corbin Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathon Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deion Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 27, 2023 -

Five Star Subaru of Grapevine responded

Congratulations, wjguyc1, on your new Subaru! Thank you for recognizing such a long list of our Five Star Subaru team. We appreciate being your auto dealer and we look forward to hearing from you again at 817-438-1700. Enjoy your car, Doug Laymon, Sales Manager

November 25, 2023

We were driving 4 hours. One way to look at a used car. David took a good video of the car and sent it to me to review before driving that far. More

by ALLCROWL
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Mirbahaeddin
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Hendricks
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 27, 2023 -

Five Star Subaru of Grapevine responded

ALLCROWL, Thank you for working with David and trusting in the Five Star Subaru processes. We are always available at 817-438-1700 to address your car questions. Safe travels and thanks again for your business. Sincerely, Doug Laymon, Sales Manager

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