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Five Star Subaru of Grapevine
Grapevine, TX
3,566 Reviews
In addition to providing the drivers of Grapevine, Texas with a cornucopia of new Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy, Subaru WRX vehicles and used cars, we at Fivestar Subaru of Grapevine are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Subaru lease and financing experts.
But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Subaru car share, our Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy and Subaru WRX service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs.
In summary, we at Five Star Subaru of Grapevine are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 2651 William D. Tate Avenue Grapevine, Texas we're happy to continue the conversation and answer any questions.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
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Showing 3,567 reviews
December 03, 2023
The buying experience was quick and transparent. The only complaint I have is that I purchased the ceramic coating. I was asked if I wanted the ceramic done that evening (close to 7pm) and I said I The only complaint I have is that I purchased the ceramic coating. I was asked if I wanted the ceramic done that evening (close to 7pm) and I said I would bring it back. I called back Friday at 2pm asking if I could bring it in and was told they only work Monday to Friday 8-5. How were they going to do it at 7pm the day I bought it. No one between the sales person, finance manager, and service department were on the same page. So now I have to take off work to take care of this and it wasn't communicated to me that way before they took my money. More
by CHRISDANIELS901
Verified Customer
December 03, 2023
Great experience as always! They go above and beyond to make sure their customers are happy! They go above and beyond to make sure their customers are happy! More
by BPOTTS999
Employees Worked With
December 03, 2023
Overall great experience. From trading in to finalizing car deal all within 1.5 hours. Quickest & most ethical Subaru dealership in DFW From trading in to finalizing car deal all within 1.5 hours. Quickest & most ethical Subaru dealership in DFW More
by CINNAMON.FRANKLIN
December 03, 2023
Service manager Mike was friendly and professional. We had a 60,000 mile service on our 2017 outback. We had the steering links replaced and a four wheel alignment done. All service items were complete We had a 60,000 mile service on our 2017 outback. We had the steering links replaced and a four wheel alignment done. All service items were completed in a timely manner, and the loaner car was greatly appreciated. More
by mikekluge
Employees Worked With
December 03, 2023
Very professional and attentive in a straightforward manner. You made car buying a good experience unlike other dealers. Well done. manner. You made car buying a good experience unlike other dealers. Well done. More
by ROBERTSLEETJR
December 03, 2023
Buying from 5 Star Subaru was a pleasant experience, as usual. Knowledgeable and polite sales person, manager who to came to check on us through the process, and got a good deal. Very pleasant experience usual. Knowledgeable and polite sales person, manager who to came to check on us through the process, and got a good deal. Very pleasant experience after a very bad one with another dealership. More
by SUPPORT28
December 03, 2023
This is a great place to do car business with. The entire crew courteous and helpful. The entire crew courteous and helpful. More
by JOPDOG
December 01, 2023
They diagnosed the problem and fixed it. It took a while, but within the predicted time. The staff is nice and the waiting room is comfortable. It took a while, but within the predicted time. The staff is nice and the waiting room is comfortable. More
by RJ
Employees Worked With
November 30, 2023
Treated me fairly and got me in the new car I wanted. I would come back when I get another car. I would come back when I get another car. More
by A.STRICK
November 29, 2023
Very pleased. Had 9:00 appointment and was out by 10:30. Courteous & very helpful. Had 9:00 appointment and was out by 10:30. Courteous & very helpful. More
by Judith.otto
