Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Five Star Subaru of Grapevine
Grapevine, TX
3,788 Reviews
In addition to providing the drivers of Grapevine, Texas with a cornucopia of new Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy, Subaru WRX vehicles and used cars, we at Fivestar Subaru of Grapevine are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Subaru lease and financing experts.
But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Subaru car share, our Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy and Subaru WRX service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs.
In summary, we at Five Star Subaru of Grapevine are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 2651 William D. Tate Avenue Grapevine, Texas we're happy to continue the conversation and answer any questions.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,788 reviews
December 22, 2024
Fabulous went above and beyond for our family thank you Kenny & Craig for the opportunity Kenny & Craig for the opportunity More
by SMR_TSH
Verified Customer
December 22, 2024
Love the Subaru, love Five Star Subaru of Grapevine. Bought a new Crosstrek about 10 years ago from Hiley. At Hiley the sale process included deception at the payment stage and was maddening as the ser Bought a new Crosstrek about 10 years ago from Hiley. At Hiley the sale process included deception at the payment stage and was maddening as the service department due to slow and inconsiderate, at times rude treatment. But I loved that XV Crosstrek. Traded it in on a used Forester from Five Star. The car is very good. The service and follow-up has been wonderful. I'm not kidding. I'll drive the extra miles to return to Five Star and avoid the 'other' no good dealership. More
by betsyoney
Employees Worked With
Kyle
December 21, 2024
Specially James and Ron . They both are GREAT. For as a customer don’t want any sales person to push but RON do a good job not to do that and James after I get the deal done h They both are GREAT. For as a customer don’t want any sales person to push but RON do a good job not to do that and James after I get the deal done he still get in touch with me , make sure everything is ok with the new car . I’m so HAPPY to purchase at 5 star SUBARU More
by HENRYCHAN
December 21, 2024
I am so thankful for Jeremy. He was amazing throughout the entire purchase and made me feel super excited about going through with a Subaru. His time, communication, care, and cu He was amazing throughout the entire purchase and made me feel super excited about going through with a Subaru. His time, communication, care, and customer service is the most phenomenal I’ve ever seen in the car industry. Subaru is very blessed to have him and I recommend them to everyone looking to purchase a car in the future. More
by CHRISTEN0HIGGINS0PARKER
December 20, 2024
A very professional business to do business with. Chief and all the finance people were very knowledgeable and patience and kind. Plus we love our new Subaru. Thanks to the entire crew at Five Star Chief and all the finance people were very knowledgeable and patience and kind. Plus we love our new Subaru. Thanks to the entire crew at Five Star! Special thanks to Mike Ohanesian and Shantai Isom More
by Downumjulie
Employees Worked With
December 20, 2024
My Brand New Crosstrek doesn’t have Door Guards and When I left the Dealership it was on Empty so I had to turn around and go back I left the Dealership it was on Empty so I had to turn around and go back More
by JEANKMCBRIDE
Employees Worked With
December 20, 2024
Great welcome, great care! I've just purchased a brand-new Subaru. I haven't experienced the service side yet. They helped me a lot to have the exact model and trim I like. Tha I've just purchased a brand-new Subaru. I haven't experienced the service side yet. They helped me a lot to have the exact model and trim I like. Thanks to Chief James and Red Jose! An also thanks to Derek and Shane for the financing stuff. More
by AHMETMUFITSANER
December 17, 2024
Highly professional . Very responsive to questions and concerns. Total transparency when buying a car or receiving service. The person who explains all the car’s technolog Very responsive to questions and concerns. Total transparency when buying a car or receiving service. The person who explains all the car’s technology is a genius and does a superb job of simplifying everything. And these cars have a LOT of technology. More
by redseaunder
December 17, 2024
Everything was great . Service was prompt smooth and seamless. It was a very streamlined experience. Service was prompt smooth and seamless. It was a very streamlined experience. More
by RONALDWFLORENCE
December 15, 2024
Everything was fine. Bill Klozik is always great. 4th time I have bought a Subaru from Bill. First one in 2011. I was a little disappointed with Chase Bank and how they v Bill Klozik is always great. 4th time I have bought a Subaru from Bill. First one in 2011. I was a little disappointed with Chase Bank and how they verified my income but nothing against the dealership. It was awesome. Thanks. Michael Mitchell More
by MBM1963
