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Five Star Subaru of Grapevine

Grapevine, TX

4.9
3,684 Reviews
In addition to providing the drivers of Grapevine, Texas with a cornucopia of new Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy, Subaru WRX vehicles and used cars, we at Fivestar Subaru of Grapevine are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Subaru lease and financing experts. But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Subaru car share, our Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy and Subaru WRX service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs. In summary, we at Five Star Subaru of Grapevine are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 2651 William D. Tate Avenue Grapevine, Texas we're happy to continue the conversation and answer any questions.
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2651 William D Tate Ave

Grapevine, TX

76051

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Showing 3,684 reviews

October 27, 2024

It was a very good experience! I am very happy with the service and the attention I received, I will definitely keep my business here and recommend to others. More

by Gabriel Pacheco
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Fraikes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : José “Red”
Oct 28, 2024 -

Five Star Subaru of Grapevine responded

Congratulations, Gabriel, on your new car from Five Star Subaru! Thank you for recognizing Red and Brandon. Don't hesitate to stop by or call 817-438-1700 to revisit the technology on your Subaru. Best regards, David Cheney, General Sales Manager

October 27, 2024

Shantai was very helpful and a pleasure to talk to. She explained the features on my new car very well. More

by debbiedfw64
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shantai Isom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

Five Star Subaru of Grapevine responded

Thank you, debbiedfw64, for taking the time to rate your Five Star Subaru experience. Shantai is focused on our customers and helping them enjoy the features on their cars. Give her a call at 817-438-1700 any time with questions. We appreciate the chance to share our knowledge and expertise. Best regards, David Cheney, General Sales Manager

October 24, 2024

Great deal. No hassle. No upsale. Very real and personable folks. Great experience and deal More

by DUSTYF18
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jeremy Matthews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2024 -

Five Star Subaru of Grapevine responded

Thank you, DUSTYF18, for shopping at Five Star Subaru! When you have questions about your new Subaru, reach Jeremy, Derek, or me at 817-438-1700. We are dedicated to helping you enjoy your car. Congratulations! Best regards, David Cheney, General Manager

October 23, 2024

Always feel at home when I come in , I bought 3 cars from 5 star . I love my new Ascent but miss my Outback too . safety is a big factor for me. I totaled my first outback, but I wasn’t hurt at all. . More

by LINDASHEW123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shannon Reust
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Laymon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2024 -

Five Star Subaru of Grapevine responded

Congratulations, LINDASHEW123, on your Ascent from Five Star Subaru. Your loyalty to our dealership is truly appreciated. Shannon, Doug, and I welcome your new car questions at 817-438-1700. We want to make certain you love your Ascent as much as your last Outback! Thank you, David Cheney, General Sales Manager

October 21, 2024

My buying experience was fantastic. Despite relatively high mileage, car was immaculate and drove like new. Service also very professional. Plus a really nice waiting area with various More

by Goverman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jayson Palmer
Oct 21, 2024 -

Five Star Subaru of Grapevine responded

Congratulations, Goverman, on your Subaru purchase! On behalf of Jayson, thank you for shopping at Five Star Subaru. Reach us at 817-438-1700 for vehicle advice any time. Enjoy your ride! Best regards, David Cheney, General Sales Manager

October 21, 2024

I am very satisfied with this Forester. Thank you for the help and service all More

by HYONGWLEE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tobias Awoniyi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2024 -

Five Star Subaru of Grapevine responded

Congratulations, HYONGWLEE, on your new Forester from Five Star Subaru. Don't hesitate to reach out to Tobias, Derek, or me at 817-438-1700. Let us know if you would like to revisit the features on your car. We are dedicated to helping you enjoy your ride. Thank you, David Cheney, General Sales Manager

October 20, 2024

Very well organized and Jirdan was a great help getting to know my new Suby Outback. More

by LCDDBARNES
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brandon Fraikes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Reddish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2024 -

Five Star Subaru of Grapevine responded

Thank you, LCDDBARNES, on your new car from Five Star Subaru. Jordan, Brandon, and I welcome any technical or maintenance questions at 817-438-1700. We are dedicated to helping you fully enjoy your ride. Thanks again for your business! Best regards, David Cheney, General Sales Manager

October 20, 2024

We had a great experience. I highly recommend Junior as a professional sales associate. The entire process was great. We will be back. More

by WALKERLNICHOLS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Cryer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Junior in sales was great!
Oct 20, 2024 -

Five Star Subaru of Grapevine responded

WALKERLNICHOLS, We are so excited you drive a car from Five Star Subaru! Thank you for recognizing Junior and Greg. Don't hesitate to stop by or call 817-438-1700 when you need vehicle advice. Congratulations on your new Subaru! Best regards, David Cheney, General Sales Manager

October 19, 2024

Efficient, great waiting room, very helpful. Matt was knowledgeable about replacing my recalled battery and reminding me I could call my roadside assistance to get it started! More

by susangebren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Branch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2024 -

Five Star Subaru of Grapevine responded

Susan, Thank you so much for endorsing Matt and the Five Star Subaru service department. Our team is focused on your ownership experience. Reach Matt and our techs at 817-438-1700 whenever you have vehicle questions. Take care, Jakob Ritter, Service Director

October 19, 2024

Always so pleasant to deal with. I trust their service and an confident my car is being well maintained. More

by anitabigbee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayson
Oct 19, 2024 -

Five Star Subaru of Grapevine responded

Anita, We are grateful to help with your auto care at Five Star Subaru! Thank you for your loyalty. We look forward to scheduling future appointments at 817-438-1700. Safe travels! Take care, Jakob Ritter, Service Director

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