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Five Star Subaru of Grapevine
Grapevine, TX
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
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They listened to the problem I had with the car. I received the best customer experience by answering my questions and concern. I received the best customer experience by answering my questions and concern. More
Very good communication and explanations. Also they are prompt and the dealership is very clean. Also they are prompt and the dealership is very clean. More
My AC wasn’t working so I drove to the dealership. Antonio was my advisor. He made an appointment for the next day. When I brought my car in he explained everything. He was very pleasant, knowledgeabl Antonio was my advisor. He made an appointment for the next day. When I brought my car in he explained everything. He was very pleasant, knowledgeable and helpful. He put on the ticket that I needed my car back that day. It was finished by the afternoon. He even showed me a video of where the leak was occurring. More
This experience has been a wonderful one! I would recommend 5 Star Subaru to everyone! I would recommend 5 Star Subaru to everyone! More
We went to the dealer to evaluate a new Forester and to get an appraisal for our trade-in. BB greeted us in the parking lot and took good care of us. He was very knowledgeable about the Forester models. He get an appraisal for our trade-in. BB greeted us in the parking lot and took good care of us. He was very knowledgeable about the Forester models. He explained the features and answered all of our questions. He was patient with us as we considered all of our options and eventually brought out 4 vehicles for us. There was never any pressure or sense that he was in a hurry to close a deal right away. The trim-level, exterior color and interior color combination that we wanted was not in the dealer's inventory. The dealer had to get our vehicle from another dealer and install the accessories that were not already on the car. The cash price of the vehicle that we chose was as good as we had expected. The appraisal for our trade-in was actually better than expected. More
I went early for my appt. and was able to be worked in within a reasonable time. Thank you! The team did great. The best thing, however, was the female custodian who met my wi and was able to be worked in within a reasonable time. Thank you! The team did great. The best thing, however, was the female custodian who met my wife in the restroom just after my wife had received a heart monitor for testing. She was encouraging to my wife as she said she was a survivor, said she would pray for her, and gave her a hug. The personal touch of this employee was meaningful to us. More
The dealership was very attentive to what I wanted in a new vehicle. The salesmen were friendly and helpful. They communicated what was needed to make the purchase less stressful new vehicle. The salesmen were friendly and helpful. They communicated what was needed to make the purchase less stressful More
David was a very good salesman. I had decided to buy a new car in advance, but when buying a new car, it is important to feel comfortable with the purchase. He made that possible. I had decided to buy a new car in advance, but when buying a new car, it is important to feel comfortable with the purchase. He made that possible. More
Very nice place, sale representative is very nice , no pressure to customers, will recommended to buy from here. pressure to customers, will recommended to buy from here. More
Great car buying experience. I would recommend to all my friends. Service & Sales were both on point and served me expeditiously. I would recommend to all my friends. Service & Sales were both on point and served me expeditiously. More