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Five Star Subaru of Grapevine

Grapevine, TX

4.9
3,878 Reviews
In addition to providing the drivers of Grapevine, Texas with a cornucopia of new Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy, Subaru WRX vehicles and used cars, we at Fivestar Subaru of Grapevine are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Subaru lease and financing experts. But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Subaru car share, our Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy and Subaru WRX service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs. In summary, we at Five Star Subaru of Grapevine are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 2651 William D. Tate Avenue Grapevine, Texas we're happy to continue the conversation and answer any questions.
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2651 William D Tate Ave

Grapevine, TX

76051

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Showing 3,878 reviews

February 04, 2025

They listened to the problem I had with the car. I received the best customer experience by answering my questions and concern. More

by maximuslunar
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deion Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colin
Feb 04, 2025 -

Five Star Subaru of Grapevine responded

Thank you, maximuslunar, for bringing your car to Five Star Subaru. Any time you need automotive advice, give us a call at 817-438-1700. We are more than happy to share our knowledge and expertise. Best regards, Jakob Ritter, Service Director

February 04, 2025

Very good communication and explanations. Also they are prompt and the dealership is very clean. More

by Wasson Chris 1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Zambrana
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2025 -

Five Star Subaru of Grapevine responded

Chris, Communication is important at Five Star Subaru. We want our customers informed every step of the way. Between visits, should you have maintenance or repairs concerns, reach us at 817-438-1700. We are here for you! Thank you, Jakob Ritter, Service Director

February 04, 2025

My AC wasn’t working so I drove to the dealership. Antonio was my advisor. He made an appointment for the next day. When I brought my car in he explained everything. He was very pleasant, knowledgeabl More

by Tmmurrt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio Reyes
Feb 05, 2025 -

Five Star Subaru of Grapevine responded

Tmmurrt, Thanks for taking the time to recognize the efforts of Antonio and your service team at Five Star Subaru. Communication is key to keeping our customers knowledgeable. Be sure to reach out to us at 817-438-1700 when you need vehicle advice. Take care, Jakob Ritter, Service Director

February 04, 2025

This experience has been a wonderful one! I would recommend 5 Star Subaru to everyone! More

by garnermw
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shantai Isom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy….he was a wonderful sales person!
Feb 05, 2025 -

Five Star Subaru of Grapevine responded

Congratulations, garnermw, on your new car from Five Star Subaru! Andy, Shantai, and I welcome the opportunity to share our knowledge. Please stay in touch at 817-438-1700. Let us know if there are features on your Subaru you would like to revisit. Thank you for choosing our dealership. Best regards, David Cheney, General Sales Manager

February 04, 2025

We went to the dealer to evaluate a new Forester and to get an appraisal for our trade-in. BB greeted us in the parking lot and took good care of us. He was very knowledgeable about the Forester models. He More

by dave in mansfield
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brandon Fraikes
5.0
This rating includes all reviews, with more weight given to recent reviews.
BB Belharrat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Reddish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2025 -

Five Star Subaru of Grapevine responded

Congratulations, dave in mansfield, we are excited to hear your Five Star Subaru experience was a great one! BB and your sales team remain available at 817-438-1700. Our staff is now dedicated to helping you enjoy your new Forester. Thank you for sharing! Best regards, David Cheney, General Sales Manager

February 02, 2025

I went early for my appt. and was able to be worked in within a reasonable time. Thank you! The team did great. The best thing, however, was the female custodian who met my wi More

by dvdheinrich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle, Travis, Jared
Feb 03, 2025 -

Five Star Subaru of Grapevine responded

We're so glad you were able to be seen quickly for your appointment at Five Star Subaru and that our team provided great service, dvdheinrich. We're especially touched by your kind words about our custodian. Her compassion and personal touch truly exemplify the care we strive to provide all our customers and friends. We'll be sure to share your feedback with her and the rest of the team. Thank you for sharing this heartwarming story and for rating your service visit. We look forward to hearing from you and your wife again at 817-438-1700. Take care, Jakob Ritter, Service Director

February 02, 2025

The dealership was very attentive to what I wanted in a new vehicle. The salesmen were friendly and helpful. They communicated what was needed to make the purchase less stressful More

by suzydarlin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron Singuluri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2025 -

Five Star Subaru of Grapevine responded

Suzydarlin, We're so glad to hear you had a positive experience at Five Star Subaru! Thank you for sharing your kind words about our sales team's attentiveness and helpfulness. We strive to make the car-buying process as stress-free as possible, and we're delighted we succeeded. We appreciate your business and look forward to helping you enjoy your car. Please stay in touch at 817-438-1700. Safe travels, David Cheney, General Sales Manager

February 02, 2025

David was a very good salesman. I had decided to buy a new car in advance, but when buying a new car, it is important to feel comfortable with the purchase. He made that possible. More

by Tak
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Hendricks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2025 -

Five Star Subaru of Grapevine responded

Congratulations, Tak! David and the entire Five Star Subaru staff welcome the chance to share vehicle advice. Let us know how we can help you enjoy your new car. Stay in touch at 817-438-1700 and thank you for being our customer and friend. Best regards, David Cheney, General Sales Manager

February 01, 2025

Very nice place, sale representative is very nice , no pressure to customers, will recommended to buy from here. More

by Thach Nguyen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Timothy (Ray) Kirven
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2025 -

Five Star Subaru of Grapevine responded

Thach, It is great to hear your shopping experience at Five Star Subaru went so well. Ray and our staff welcome you to stop by or call 817-438-1700. Let us know how we can help you enjoy your car. Congratulations! Best regards, David Cheney, General Sales Manager

February 01, 2025

Great car buying experience. I would recommend to all my friends. Service & Sales were both on point and served me expeditiously. More

by STREMCHA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Mosqueda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Fraikes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Prakash (EB) Ebburu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Cryer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dion Thomas (5 stars)
Feb 02, 2025 -

Five Star Subaru of Grapevine responded

STREMCHA, Congratulations on your new car from Five Star Subaru! Your sales team remains available at 817-438-1700. We are now focused on your driving experience. You are a valued part of our dealership family. Thank you, David Cheney, General Sales Manager

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