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Five Star Subaru of Grapevine

Grapevine, TX

4.9
3,566 Reviews
In addition to providing the drivers of Grapevine, Texas with a cornucopia of new Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy, Subaru WRX vehicles and used cars, we at Fivestar Subaru of Grapevine are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Subaru lease and financing experts. But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Subaru car share, our Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy and Subaru WRX service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs. In summary, we at Five Star Subaru of Grapevine are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 2651 William D. Tate Avenue Grapevine, Texas we're happy to continue the conversation and answer any questions.
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2651 William D Tate Ave

Grapevine, TX

76051

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Showing 3,566 reviews

March 07, 2024

Service advisor was great. Got in my car and realized someone had gone through things in my door. Also, when I turned on my car someone had turned on a different station that w More

by DW
Recommend Dealer
Yes
Employees Worked With
Lauren Cano
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 07, 2024

Not sure i met Scott. But the staff was great. Kenny helped during and after my visit. What a great crew More

by GEOANDPHYLIS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Mirbahaeddin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Fraikes
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Hacker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2024 -

Five Star Subaru of Grapevine responded

GEOANDPHYLIS, Thank you for taking the time to share your positive experience at Five Star Subaru! We're delighted to hear that Kenny and the rest of our team made your visit enjoyable and that you received great assistance. We remain available at 817-438-1700 to help you enjoy your new car. Don't hesitate to stop by or call. Best regards, Doug Laymon, Sales Manager

March 06, 2024

Wonderful experience, Bill went out of his way to make it wonderful experience, I have never had anyone go above and beyond like he did More

by LARISSA1960
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Fraikes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Lennon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Klozik
Mar 06, 2024 -

Five Star Subaru of Grapevine responded

LARISSA1960, Thank you for taking the time to recognize Bill and Five Star Subaru. We are excited to help you enjoy your new car. Stop by or reach out to 817-438-1700 with technical or care questions. Congratulatons! Best regards, Doug Laymon, Sales Manager

March 06, 2024

Friendly, respectful, professional, thorough thoughtful, attentive, flexible, reasonable, all around very nice compared to other experiences in past with car dealers More

by SUZANNE.PEREZ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Cheney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Wilder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Lennon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2024 -

Five Star Subaru of Grapevine responded

Suzanne, Thank you so much for your glowing review! We are thrilled to hear about your great experiences at Five Star Subaru. Now, we want to help you enjoy your new Subaru. Stop by or call 817-438-1700 any time. Best regards, Doug Laymon, Sales Manager

March 06, 2024

I wasn’t super hopeful I’d get approved for any car, let alone the one I really wanted. Derek went above and beyond for me to get the car of my dreams and make it happen. I got a better deal than expected a More

by DAVIESLOGANISAAC
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doug Laymon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Fraikes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2024 -

Five Star Subaru of Grapevine responded

DAVIESLOGANISAAC, Thank you for choosing Five Star Subaru. Derek and our team look forward to helping you enjoy your new car. Don't hesitate to call 817-438-1700 when you need our advice. Best regards, Doug Laymon, Sales Manager

March 05, 2024

One of the easiest car buying experiences I’ve had! ! Fast, friendly and no hassles. More

by PSROSS1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Mirbahaeddin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Fraikes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Ross
Mar 06, 2024 -

Five Star Subaru of Grapevine responded

Thank you, PSROSS1, for shopping at Five Star Subaru. We do our best to make every transaction easy. If you have questions about your purchase, please reach out to 817-438-1700. Customer satisfaction remains our focus. Take care, Doug Laymon, Sales Manager

March 03, 2024

Always goes above and beyond to help specially bill , he is great and great in communication , he is great asset to this company . More

by sunita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Klozik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : And service dept peoples too
Mar 03, 2024 -

Five Star Subaru of Grapevine responded

Sunita, We appreciate you and your business at Five Star Subaru. We agree that Bill is great serving our dealership customers. Don't hesitate to contact him or me at 817-438-1700 when you need vehicle advice. Thank you for your endorsement! Best regards, Doug Laymon, Sales Manager

March 03, 2024

Excellent customer relationship management. This was the best service compared to similar services. I will do it all over to purchase from Five Star. More

by LEANTHIA1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Cryer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2024 -

Five Star Subaru of Grapevine responded

LEANTHIA1, Congratulations on your purchase at Five Star Subaru. We are delighted to learn that your encounter with our dealership aligned with your expectations. Continue to reach us at 817-438-1700. Thank you for your business and feedback. Take care, Doug Laymon, Sales Manager

March 03, 2024

The experience was smooth and easy. We told them what we wanted and they got us exactly that. They're not there to xxxx around. These guys are in the business of getting you what you ne More

by FERNHERMGONZ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Hendricks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Cryer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2024 -

Five Star Subaru of Grapevine responded

FERNHERMGONZ, Thank you for choosing Five Star Subaru, and we look forward to serving you again in the future. If you have any further questions or if there's anything else we can assist you with, please don't hesitate to reach out to our sales team at 817-438-1700. Enjoy your ride! Take care, Doug Laymon, Sales Manager

March 02, 2024

Beautiful car. Joe helped get us a great deal on the perfect vehicle. The whole process was quick and met our needs exactly. This is our second car from this dealer More

by Paul
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Ohanesian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Wilder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Zambrana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Tareen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2024 -

Five Star Subaru of Grapevine responded

Congratulations, Paul, on your new Subaru! We are excited to add you to the Five Star Subaru family. Joe and our staff welcome you to stop by or call 817-438-1700 when you need vehicle advice. Our goal is to make owning your new car the best experience. Thank you for your business and recommendation! Take care, Doug Laymon, Sales Manager

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