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Five Star Subaru of Grapevine

Grapevine, TX

4.9
3,566 Reviews
In addition to providing the drivers of Grapevine, Texas with a cornucopia of new Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy, Subaru WRX vehicles and used cars, we at Fivestar Subaru of Grapevine are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Subaru lease and financing experts. But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Subaru car share, our Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy and Subaru WRX service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs. In summary, we at Five Star Subaru of Grapevine are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 2651 William D. Tate Avenue Grapevine, Texas we're happy to continue the conversation and answer any questions.
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2651 William D Tate Ave

Grapevine, TX

76051

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Showing 3,566 reviews

March 10, 2024

Outstanding service. Worked with me to get what I wanted but also kept my needs in mind. Well done to the entire team! More

by CLAYTON PEYTON II
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Hooman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Wilder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Lennon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2024 -

Five Star Subaru of Grapevine responded

Congratulations, Clayton, on your new Subaru. Thank you for shopping at Five Star Subaru. Our sales team welcomes you to stop by or call 817-438-1700 with questions about the features on your car. We appreciate helping with your automotive needs. Best regards, Doug Laymon, Sales Manager

March 09, 2024

Friendly, accommodating, professional service from every staff member. Kept in communication regarding appointment, length of time involved, and I also received updates. More

by leannetrammell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Ohanesian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis in service, Darrell Cooper in sales
Mar 09, 2024 -

Five Star Subaru of Grapevine responded

Thank you, Leanne, for choosing the Five Star Subaru service staff to care for your car. Mike and our techs are available at 817-438-1700 to address any additional concerns. Safe travels and call on us any time. Best regards, Jake Ritter, Service Director

March 09, 2024

David was helpful and knowledgeable about the vehicles. I really appreciated that he took the time to show me all the cars I wanted to see before I made my selection. Shane made sure financing went very More

by POOFAGINA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Hooman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Laymon
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Hendricks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Hacker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2024 -

Five Star Subaru of Grapevine responded

POOFAGINA, We're thrilled that you had a positive encounter at Five Star Subaru and we appreciate your kind words. David and our sales team remain available at 817-438-1700 to answer your new car questions. Thank you for shopping with us and please stay in touch. We are here for you! Take care, Doug Laymon, Sales Manager

March 09, 2024

It has been a long time since I went to a dealership to buy a car. However, the Subaru team I worked with, starting with Cameron, was excellent. Even though they were super busy the day I went in, they m More

by BLB
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cameron Alexander-Munns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Wilder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2024 -

Five Star Subaru of Grapevine responded

Congratulations, BLB, on your purchase at Five Star Subaru. We are so happy to hear Cameron took care of you and made your long awaited visit worthwhile. Enjoy your car and don't hesitate to stop by or call 817-438-1700. Thank you, Doug Laymon, Sales Manager

March 09, 2024

When they say five stars they mean five stars! ! First time buying/ordering a brand new car and it was an amazing experience literally felt like I’ve known them for years from the first time i wal More

by ASHLEYGARNETT
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doug Laymon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Wilder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaylon Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2024 -

Five Star Subaru of Grapevine responded

Welcome to Five Star Subaru, Ashley! Derek, Jaylon, and the entire team are dedicated to providing excellent service and ensuring our customers have a smooth and enjoyable purchasing experience. Please don't hesitate to stop by or call 817-438-1700 to revisit the features on your new Subaru. We want you to fully enjoy your car. Thank you for your feedback and business, Doug Laymon, Sales Manager

March 09, 2024

The experience is very very good! I will definitely recommend you to my friends who are interested in Subaru More

by SIYUANHAO99
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doug Laymon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Hacker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2024 -

Five Star Subaru of Grapevine responded

Congratulations, SIYUANHAO99, on your new car purchase at Five Star Subaru. Your satisfaction is our top priority, and we want to hear from you at 817-438-1700 with questions about your Subaru. Helping you fully enjoy your vehicle is the goal. Thank you, Doug Laymon, Sales Manager

March 09, 2024

Great car buying experience! Went to look at a used vehicle on the lot and Derek was awesome with answering any questions and made my time there more personable rather than a bus More

by MITCHEL
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Derek Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Cryer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2024 -

Five Star Subaru of Grapevine responded

Welcome to Five Star Subaru, MITHCEL! Customer satisfaction remains a priority. If you have more questions about your vehicle, reach Derek or me at 817-438-1700. We want to help you enjoy your ride. Thank you, Doug Laymon, Sales Manager

March 08, 2024

My son and I had an amazing experience. Coming there was actually a referral and we were pleased. I would gladly recommend the dealership and Rikko to friends and family. More

by MARYFLOWERSBOYCE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clay Garrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corbin Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rikko DePasquale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2024 -

Five Star Subaru of Grapevine responded

Thank you, Mary, for taking the time to share your positive experience with us at Five Star Subaru! We're thrilled to hear that you and your son had an amazing experience, and we're especially grateful for the referral that led you to our dealership. It's fantastic to know that Rikko and our team were able to meet your expectations, and we appreciate your kind words. Please feel free to let us know when you or your son have vehicle questions at 817-438-1700. Best regards, Doug Laymon, Sales Manager

March 08, 2024

My salesman Nick Ross was wonderful. He let the car sell itself, which is what I wanted. No pressure at all. It was a quick and painless car shopping. I will be back. More

by SSHARUM2031
Recommend Dealer
Yes
Employees Worked With
Scott Mirbahaeddin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Ross 5 STARS
Mar 08, 2024 -

Five Star Subaru of Grapevine responded

SSHARUM2031, We're so glad to hear you had a quick and painless car shopping experience at Five Star Subaru. Our goal is to make car buying an enjoyable experience, and it's fantastic to hear that Nick achieved that for you! Should you have any questions or need any assistance with your new car, please don't hesitate to reach out to 817-438-1700. Enjoy, Doug Laymon, Sales Manager

March 07, 2024

Best servcise department I have ever delt with They are polite,efficient, and get whatever service done you need in as short a time as possible. More

by Crowngh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deion Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2024 -

Five Star Subaru of Grapevine responded

Crowngh, Thank you so much for taking the time to leave this fantastic review! We're thrilled to hear that Deion provided excellent attention throughout your service at Five Star Subaru. It's always rewarding to know our service advisors are making a positive impact. We appreciate your business and look forward to seeing you again soon. Reach Deion and our techs any time at 817-438-1700. Take care, Jake Ritter, Service Director

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