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Five Star Subaru of Grapevine

Grapevine, TX

4.9
3,683 Reviews
In addition to providing the drivers of Grapevine, Texas with a cornucopia of new Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy, Subaru WRX vehicles and used cars, we at Fivestar Subaru of Grapevine are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Subaru lease and financing experts. But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Subaru car share, our Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy and Subaru WRX service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs. In summary, we at Five Star Subaru of Grapevine are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 2651 William D. Tate Avenue Grapevine, Texas we're happy to continue the conversation and answer any questions.
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2651 William D Tate Ave

Grapevine, TX

76051

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Showing 3,683 reviews

November 05, 2024

Awesome! Every one is just welcoming and friendly. Jordan Reddish is just the best, Found exactly what I was looking for and made it happen. More

by ACROMWELL1962
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Doug Laymon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Fraikes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Reddish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2024 -

Five Star Subaru of Grapevine responded

ACROMWELL1962, We are so happy you shopped at Five Star Subaru. Don't hesitate to reach Jordan and your sales team at 817-438-1700 should you need vehicle advice. We are focused on helping you enjoy your car. Thank you, David Cheney, General Sales Manager

November 05, 2024

It was a car buying experience - hard to put into words, it worked out just fine More

by VICTORIAWEBB
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brandon Fraikes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Reddish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Lennon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shantell or Shantee -
Nov 06, 2024 -

Five Star Subaru of Grapevine responded

We are so grateful you shopped at Five Star Subaru, VICTORIAWEBB! Your endoresment means a lot to our staff and we remain available for vehicle questions at 817-438-1700. Let us know how we can help you enjoy your car. Thank you for your business and review! Best regards, David Cheney, General Sales Manager

November 03, 2024

This was my first Subaru and first vehicle purchase on my own as an adult, as you can imagine I was going through a range of emotions! David was friendly, reassuring, and did not disappoint. He had my trust More

by Mel G
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doug Laymon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Hendricks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Cano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2024 -

Five Star Subaru of Grapevine responded

Mel, We are so grateful for your business and are excited to help you enjoy your first Subaru! Be sure to stop by Five Star Subaru or call 817-438-1700 for technical or maintenance advice. Congratulations on your Crosstrek! Best regards, David Cheney, General Sales Manager

November 02, 2024

Very polite and kept me informed the whole time through text and also coming to the waiting room to inform me More

by cj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason, Palmer
Nov 02, 2024 -

Five Star Subaru of Grapevine responded

Cj, Your satisfaction is our highest priority at Five Star Subaru. Thank you for choosing us and for sharing your valuable feedback! Jason, Palmer, and I welcome additional maintenance questions at 817-438-1700. Thanks again, Jakob Ritter, Service Director

November 02, 2024

Excellent sales person, Andy Macfarlane and wonderful finance person. This is our 3rd Subaru from this dealership and we’re very satisfied. More

by jsgeg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doug Laymon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Fraikes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Macfarlane. Sales
Nov 03, 2024 -

Five Star Subaru of Grapevine responded

Jsgeg, Thank you for your loyalty to Five Star Subaru! We can not thank you enough for all of your purchases. Andy and our team welcome you to stop by or call 817-438-1700 when you need vehicle advice. We want to make certain you fully enjoy your Subaru. Best regards, David Cheney, General Sales Manager

November 02, 2024

They made everything seamless. Understanding our wants and needs, they were able to show us all the options . We were able to walk away with the perfect car. No need to go anywhere More

by REBECCA.DUDLEY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doug Laymon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Fraikes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2024 -

Five Star Subaru of Grapevine responded

Congratulations, Rebecca, on your purchase at Five Star Subaru! Let us know if you would like to revisit the features on your car at 817-438-1700. We appreciate your continued business and look forward to serving you again. Take care, David Cheney, General Sales Manager

November 01, 2024

Jose knew what was going on before any tests were done. Was tested for diagnosis & again afterwards to see that everything passed. I could feel the difference when I turned on my car. They didn't take long More

by Sissy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Zambrana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2024 -

Five Star Subaru of Grapevine responded

Thank you, Sissy, for taking the time to rate your Five Star Subaru service experience. Between visits, when you need advice, please reach Jose or me at 817-438-1700. We are always happy to share our knowledge and expertise. Best regards, Jakob Ritter, Service Director

November 01, 2024

Prompt attention. Quick access to the vehicles I wanted to see. 10 minutes total reaching an agreement on pricing. More

by KYNODUCK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Fraikes
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Inim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2024 -

Five Star Subaru of Grapevine responded

KYNODUCK, Thank you for shopping at Five Star Subaru! James is focused on his customer's satisfaction and your new car questions are welcomed at 817-438-1700. Let us know how we can help you enjoy your ride. Congratulations! Take care, David Cheney, General Sales Manager

October 31, 2024

excellent service and staff - facility is clean and convenient. staff keeps the customer informed in a timely basis More

by Lbmorales1989
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Zambrana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jayson
Nov 01, 2024 -

Five Star Subaru of Grapevine responded

Lbmorales1989, We are so grateful to help with your vehicle maintenance at Five Star Subaru. Jose, Jayson, and I can be reached at 817-438-1700 for additional advice. We are here to help whenever you need it. Thank you, Jakob Ritter, Service Director

October 31, 2024

Very professional and very knowledgeable Great smile which tells her clients she enjoys her job More

by bbird2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shantai Isom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2024 -

Five Star Subaru of Grapevine responded

Congratulations, bbird2, on your new Subaru! Shantai and our Five Star Subaru staff are readily available at 817-438-1700. Our goal is to help you fully enjoy your car. Thank you for your business and kind feedback. Best regards, David Cheney, General Manager