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Five Star Subaru of Grapevine

Grapevine, TX

4.9
3,788 Reviews
In addition to providing the drivers of Grapevine, Texas with a cornucopia of new Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy, Subaru WRX vehicles and used cars, we at Fivestar Subaru of Grapevine are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Subaru lease and financing experts. But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Subaru car share, our Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy and Subaru WRX service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs. In summary, we at Five Star Subaru of Grapevine are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 2651 William D. Tate Avenue Grapevine, Texas we're happy to continue the conversation and answer any questions.
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2651 William D Tate Ave

Grapevine, TX

76051

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Showing 3,788 reviews

January 03, 2025

This was by far the easiest car buying experience we’ve ever had. Shannon made accommodations very quickly and was very informative. The attention to detail this dealer has for its customers is unmatched. More

by ZAKARY LINVILLE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shannon Reust
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Lennon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2025 -

Five Star Subaru of Grapevine responded

Zakary, We're absolutely delighted that you had a good experience purchasing your Subaru with us! We truly value your feedback and appreciate you highlighting the exceptional work of Shannon and Steve. Providing outstanding customer service is our top priority. We look forward to welcoming you back to Five Star Subaru for all your future automotive needs. Let us know how we can help you enjoy your Outback by calling 817-438-1700. Best regards, David Cheney, General Sales Manager

January 02, 2025

I had such a great experience purchasing my Outback with Luis "Junior" Hernandez that I brought my wife in to purchase a Forester. Junior made us feel at home, helped us pick exactly the right vehicle for More

by RYANJVANBUREN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corbin Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Cryer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Hernandez Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

Five Star Subaru of Grapevine responded

Ryan, We are thrilled to hear that you had such a positive experience working with Luis. We strive to create a low-pressure and customer-focused environment, and we're delighted that he was able to help you find the perfect Outback. We appreciate your loyalty to Five Star Subaru and look forward to helping you enjoy your new car. Reach us at 817-438-1700 for vehicle advice any time. Congratulations! Best regards, David Cheney, General Sales Manager

January 02, 2025

y overall experience with the dealership was remarkable in every way. Folks went out of their way to make sure I received the car and financing that was right for me. I highly recommend this dealership to More

by DONNAJACKSON
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Hendricks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Cryer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harrison Stables
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2025 -

Five Star Subaru of Grapevine responded

Congratulations, Donna, on your new car from Five Star Subaru! We strive to provide exceptional customer service, and we're delighted that Harrison, Greg, Derek, and David were able to exceed your expectations. Should you have additional questions, we are here for you at 817-438-1700. Thank you for shopping with us! Best regards, David Cheney, General Sales Manager

January 01, 2025

I had such a wonderful experience. My salesman James “Chief” Inim was kind, helpful, and ensured I was comfortable with my new vehicle before taking it home. He took the time to review More

by aureliahoyos
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Inim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 01, 2025 -

Five Star Subaru of Grapevine responded

Aureliahoyos, Thank you for taking the time to recognize James and his efforts to help you into a new car at Five Star Subaru. We appreciate your kind endorsement and recognition. Customer service continues to be our goal. Reach James or me at 817-438-1700 should you need vehicle advice. Enjoy your ride! Take care, David Cheney, General Sales Manager

January 01, 2025

The experience was very easy, quick and efficient with no hassle. Desired vehicle was ready for the test drive when we arrived. More

by CMANN53
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Fraikes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Reddish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

Five Star Subaru of Grapevine responded

CMANN53, We are absolutely thrilled to hear that you had a great experience shopping at Five Star Subaru. We strive to create a welcoming and enjoyable environment for all our customers, and we're excited that Jordan and Brandon were able to exceed your expectations. We appreciate your business and look forward to hearing from you at 817-438-1700 for vehicle advice any time! Thank you for sharing! Best regards, David Cheney, General Sales Manager

December 31, 2024

I can’t express enough how great my experience at Five Star Subaru was from the moment i spoke with James inim on the phone to the moment i drove my new Subaru off the lot. Employees are very friendly and More

by jwardb4550
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Hooman
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Inim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Hacker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 01, 2025 -

Five Star Subaru of Grapevine responded

Congratulations, jward4550, on your new car from Five Star Subaru. James is focused on customer satisfaction, so it is great to hear you were well cared for. If you would like to revisit the features on your Subaru, stop by or call 817-438-1700. We want to make certain you fully enjoy your ride. Thank you, David Cheney, General Sales Manager

December 30, 2024

Everything was Ok. I do not want to receive anymore surveys from you people. Stop sending them. More

by CHARLIEMCAULEY53
Recommend Dealer
Yes
Employees Worked With
James Inim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Lennon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2024 -

Five Star Subaru of Grapevine responded

Thank you, CHARLIEMCAULEY53, for taking the time to respond to this survey. We appreciate you and your business. Let us know how we can help you enjoy your purchase. Call 817-438-1700 or stop by. Best regards, David Cheney, General Sales Manager

December 30, 2024

All was fine! I got exactly what I expected. The experience was just fine and dandy. More

by CHARLIEMCAULEY53
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
James Inim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Lennon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2024 -

Five Star Subaru of Grapevine responded

Charlie, At Five Star Subaru, getting our customers just what they want and need is the goal. Thank you for shopping for your quality preowned car at our dealership. Call for vehicle advice any time at 817-438-1700. Congratulations! Best regards, David Cheney, General Sales Manager

December 29, 2024

Great communication and customer service and will work to keep the price in your budget More

by DANNYSIREK
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Mirbahaeddin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Lennon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harrison Stables
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2024 -

Five Star Subaru of Grapevine responded

Thank you so much for your wonderful review, DANNYSIREK! We're delighted to hear that you enjoyed your shopping experience at Five Star Subaru. It's our pleasure to serve you. We look forward to hearing from you again at 817-438-1700. Best regards, David Cheney, General Sales Manager

December 29, 2024

Great experience! Tobias was fantastic. I was so nervous about going to a dealership as my last couple of experiences had been awful but Tobias and Derek made it painl More

by EARTHROX6
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tobias Awoniyi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Laymon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2024 -

Five Star Subaru of Grapevine responded

Congratulations, EARTHROX6, on your new car from Five Star Subaru. Tobias and Derek remain focused on sharing their knowledge. Let us know when you need technical or care advice at 817-438-1700. We are here for you! Thank you for your feedback and business. Best regards, David Cheney, General Sales Manager