Five Star Subaru of Grapevine
Grapevine, TX
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
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Staff and management are friendly, helpful and provided a professional customer service with the purchase process. a professional customer service with the purchase process. More
I have 25 years in sales with experience in 3 giant companies, which led me to pay attention to the young man who managed the sale. I was surprised by the calmness with which he treated us. The young companies, which led me to pay attention to the young man who managed the sale. I was surprised by the calmness with which he treated us. The young man did an excellent and clean job. Thanks Tobias. My wife lets me know daily that it was the best decision. Thanks a lot More
Tobias was great! He helped me get the exact car I wanted. I couldn't be happier with my experience. He helped me get the exact car I wanted. I couldn't be happier with my experience. More
Service was prompt and efficient. All the service personnel were friendly, knowledgeable and genuinely cared for the customers. All the service personnel were friendly, knowledgeable and genuinely cared for the customers. More
Mike Ohanesian, my service advisor, was so helpful and very knowledgeable. He took the time to keep me updated on the status of the repairs. Thank you Mike! very knowledgeable. He took the time to keep me updated on the status of the repairs. Thank you Mike! More
Overall the dealership gets the job done, but I can’t move past purchasing a new car off the showroom floor and then driving it for a week before it sat at a dealership from April 6th till at least April move past purchasing a new car off the showroom floor and then driving it for a week before it sat at a dealership from April 6th till at least April 29th. Don’t get me wrong the people are nice and try to make the issues easier to deal with, but definitely not a great experience for me. More
This is the second vehicle I purchased with Azrael it’s too bad that he decided to leave. I hope that when I choose to purchase another vehicle that my next sales person will be as good as he was. This loc too bad that he decided to leave. I hope that when I choose to purchase another vehicle that my next sales person will be as good as he was. This location is out of the way for me and I choose to return here passing other Subaru dealerships. Azrael was a standup guy and even helped guide me through a really bad experience with another dealership that almost made me want not buy a Subaru. He has big shoes to fill by the next sales person. More
Fantastic service. Pleasant staff and expeditious expert service. They took great care of us here and answered all questions. We’d highly recommend this dealership. Pleasant staff and expeditious expert service. They took great care of us here and answered all questions. We’d highly recommend this dealership. More
Wonderful customer service, was quickly helped. Needed a battery replacement. Afterwards wasn’t informed of resets. Needed a battery replacement. Afterwards wasn’t informed of resets. More
Very helpful and friendly. Went above and beyond to make our car buying experience the best possible Went above and beyond to make our car buying experience the best possible More