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Five Star Subaru of Grapevine

Grapevine, TX

4.9
3,885 Reviews
In addition to providing the drivers of Grapevine, Texas with a cornucopia of new Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy, Subaru WRX vehicles and used cars, we at Fivestar Subaru of Grapevine are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Subaru lease and financing experts. But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Subaru car share, our Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy and Subaru WRX service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs. In summary, we at Five Star Subaru of Grapevine are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 2651 William D. Tate Avenue Grapevine, Texas we're happy to continue the conversation and answer any questions.
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2651 William D Tate Ave

Grapevine, TX

76051

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Showing 3,885 reviews

December 12, 2024

Wow! Impressive service team! Picked up something on the road out in Grand Prairie and had my car towed to this store because I love the Sam Pack Five Sta More

by grace
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jakob Ritter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Collin
Dec 12, 2024 -

Five Star Subaru of Grapevine responded

It's wonderful to hear such positive feedback about your experience, Grace! Your trust means the world to us, and we’ll continue to provide top-notch service. Reach Collin or me at 817-438-1700 if there is any thing else we can do for you. Thank you for choosing Five Star Subaru. We look forward to seeing you again. Safe travels, Jakob Ritter, Service Director

December 12, 2024

Easy Process Professional, straightforward and full transparency. No games. Awesome prices, nice selection...just a great place to buy a car. More

by toby513
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Mosqueda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Laymon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Everyone was 5 stars!
Dec 13, 2024 -

Five Star Subaru of Grapevine responded

Congratulations, toby513, on your new car from Five Star Subaru! We do our best to make purchasing a vehicle enjoyable. Be sure to give us a call at 817-438-1700 for advice. We are now focused on helping you enjoy your ride. Thank you for your business and feedback! Best regards, David Cheney, General Sales Manager

December 11, 2024

Everyone was great, never felt pressured and paperwork was the quickest I’ve ever seen. More

by LEIGHASHU
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Mirbahaeddin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Fraikes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaylon Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2024 -

Five Star Subaru of Grapevine responded

LEIGHASHU, We're delighted to know that your sales team provided you with excellent customer service. Our goal is to make every customer's experience a positive one. Thank you for your kind words and for shopping at Five Star Subaru. Should you have additional questions, reach us at 817-438-1700. Thank you, David Cheney, General Sales Manager

December 11, 2024

Super easy transaction. Second car I’ve bought from you all. Very happy with my decision. More

by DUNCANMILLS
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jeremy Matthews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Hacker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2024 -

Five Star Subaru of Grapevine responded

DUNCANMILLS, We're thrilled to hear that you were satisfied with your experience and purchase. Thank you for your loyalty to Five Star Subaru. We look forward to hearing from you again at 817-438-1700. Enjoy your new ride! Best regards, David Cheney, General Sales Manager

December 10, 2024

From the moment you drive in, they are attentive, knowledgeable and professional. You are kept informed and there are no surprises with the service needed or the cost. More

by Carol.delimama.brooks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Procter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Branch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2024 -

Five Star Subaru of Grapevine responded

Carol, We're thrilled to hear you had such a positive experience during your Five Star Subaru service visit. Your satisfaction is our top priority, and we're grateful for your kind words. Reach Matthew and our techs for advice at 817-438-1700. We are here to address all of your vehicle concerns. Thank you, Jakob Ritter, Service Director

December 10, 2024

Couldn’t ask for a better purchase experience, and Hayden has gone above and beyond for me for both my STI and my Crosstrek purchased here. There’s a reason I’ve traveled over 500 miles to purchase from Five More

by BLCYRUS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doug Laymon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Fraikes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hayden Knowles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Hacker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2024 -

Five Star Subaru of Grapevine responded

BLCYRUS, Thank you for your kind words and recognition of Hayden We’re thrilled to hear that your experience was worth of a lenghty drive to Five Star Subaru.Our team strives to provide exceptional customer service, and we’re honored you shopped with us. Call 817-438-1700 for advice any time. We look forward to serving you again in the future! Safe travels, David Cheney, General Sales Manager

December 10, 2024

No sales pressure and took the time needed to help us get into our first brand new car, a Subaru Forester. Previous car salesman experiences were bad, would certainly return to David. More

by BKGAINES
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
David Hendricks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2024 -

Five Star Subaru of Grapevine responded

Congratulations, BKGAINES, on your new Forester from Five Star Subaru. David and our team welcome your technical or maintenance questions at 817-438-1700. Our focus is on helping you fully enjoy your ride. Thank you for shopping with us! Best regards, David Cheney, General Sales Manager

December 07, 2024

The whole team was great, especially Jordan. He always takes great care of me thru all situations - sales, service and any other thing I need !!! More

by HALLED55
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Cheney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Reddish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2024 -

Five Star Subaru of Grapevine responded

HALLED55, We’re so happy to hear that Jordan has been so helpful to you! It’s wonderful to know that our team is able to provide the level of service you deserve. We appreciate your continued business and loyalty to Five Star Subaru. Please don’t hesitate to contact us at 817-438-1700 if you have any questions or future needs. Best regards, David Cheney, General Sales Manager

December 07, 2024

Jr was great to work with. I’m loving my new Forrester. This is my first Subaru More

by DPENZEK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Hernandez Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2024 -

Five Star Subaru of Grapevine responded

DPENZEK, We're thrilled to hear that you're loving your new Forester! It's a fantastic choice, and we’re glad you chose Five Star Subaru to shop. We hope you continue to enjoy your new Subaru for many years to come. If you have any questions or need anything, please don’t hesitate to contact us Luis or me at 817-438-1700. Congratulations! Best regards, David Cheney, General Sales Manager

December 07, 2024

Customer service is top notch. Honda and Toyota cannot compared. I brought my car in for service and they are constantly updating the status and when my vehicle was ready for pick More

by VQN5413
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis
Dec 08, 2024 -

Five Star Subaru of Grapevine responded

Thank you, VQN5413, for taking the time to share your feedback about your Five Star Subaru service visit. Customer experience is our focus. Reach Travis or me at 817-438-1700 for vehicle advice. We are here to help you understand and enjoy your Subaru. Take care, Jakob Ritter, Service Director

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