Five Star Subaru of Grapevine
Grapevine, TX
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
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From sales to service (and every other department), customer service always goes above and beyond my expectations. My expectations are very high, so finding a dealership that exceeds is rare. I highly customer service always goes above and beyond my expectations. My expectations are very high, so finding a dealership that exceeds is rare. I highly recommend Five Star Subaru of Grapevine for all of your car needs! More
They made my experience at buying a car perfect. Before we got down to business they made sure my family was taken care of. They took us to the snack bar made sure the kids had something to eat and Before we got down to business they made sure my family was taken care of. They took us to the snack bar made sure the kids had something to eat and drink. And then we sat down and we looked at the exact car we wanted. And the price we wanted there was no back and forth we told them are wants and needs in a vehicle and they got everything on our list. I would go back any day. And I will be buying another car here. More
Great experience! ! Everyone was very helpful. Lovey my new car! Just need to learn how to use all the equipment!! ! Everyone was very helpful. Lovey my new car! Just need to learn how to use all the equipment!! More
Great customer service, very knowledgeable staff and very dedicated to their craft. This dealership has gone above and beyond. Definitely recommend everyone to go here! dedicated to their craft. This dealership has gone above and beyond. Definitely recommend everyone to go here! More
A pleasure to work with each person there. They do quality work and keep the customer informed along the way, so there are no surprises. The work is completed expeditiously and with a smile. They do quality work and keep the customer informed along the way, so there are no surprises. The work is completed expeditiously and with a smile. Thank you Travis and Mike and Jason of Five Star Subaru of Grapevine! More
Always have a good experience here. The service advisors are pleasant and helpful. Problems are diagnosed accurately and corrected in my experience. They make use of loaner cars a sm The service advisors are pleasant and helpful. Problems are diagnosed accurately and corrected in my experience. They make use of loaner cars a smooth process. And have an attractive customer friendly facility. More
The guys at Five Star Subaru made the transaction smooth and easy. They were fair and made the process enjoyable.. smooth and easy. They were fair and made the process enjoyable.. More
Jose found the issue and followed thru. He investigated why my 2 year , 24k maintenance guarantee was missing on my 2 month old Outback. Jose investigated and cleared up the issue immediat He investigated why my 2 year , 24k maintenance guarantee was missing on my 2 month old Outback. Jose investigated and cleared up the issue immediately. More
Purchased a 2024 Ascent and had a great experience at this dealership! We needed to do the negotiating over the phone after viewing the SUV online because we were 2 hours away. David Hendricks was our sa this dealership! We needed to do the negotiating over the phone after viewing the SUV online because we were 2 hours away. David Hendricks was our sales associate and he did an excellent job communicating with us via phone and text. Everything was taken care of in a timely and professional manner. When we arrived at the dealership everything went smoothly and David took the time to walk us through everything and make sure we were satisfied. The sales manager also told us if we needed anything in the future to call him if David wasn't available. Obviously, this dealership believes in customer service. This dealership truly lives up to their name "Five Star". More
What excellent services you provide through Shantai. Never experienced this before with any car dealer. Am so grateful for her help. She is an excellent communicator and teacher. What wealth of knowl Never experienced this before with any car dealer. Am so grateful for her help. She is an excellent communicator and teacher. What wealth of knowledge she has. Also so patient with someone like me with limited technology skills. Million thanjs More