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Five Star Subaru of Grapevine

Grapevine, TX

4.9
3,566 Reviews
In addition to providing the drivers of Grapevine, Texas with a cornucopia of new Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy, Subaru WRX vehicles and used cars, we at Fivestar Subaru of Grapevine are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Subaru lease and financing experts. But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Subaru car share, our Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy and Subaru WRX service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs. In summary, we at Five Star Subaru of Grapevine are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 2651 William D. Tate Avenue Grapevine, Texas we're happy to continue the conversation and answer any questions.
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2651 William D Tate Ave

Grapevine, TX

76051

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Showing 3,566 reviews

June 15, 2024

I was pleased dealing with Jaylin , fine young man He gave us an orientation on the car’s features - very helpful More

by BRIAN.SHIELDS28
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Jaylon Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2024 -

Five Star Subaru of Grapevine responded

Thank you, Brian, for rating your shopping experience at Five Star Subaru. Jaylon and our staff remain available at 817-438-1700. We are focused on your ownership journey. Congratulations! Take care, David Cheney, General Sales Manager

June 15, 2024

Great experience! Went in to look at a used truck and left with a Subaru Outback. Jordan and Jeremy were so helpful and actually listened to me and my needs! I appreci More

by TRUDY.HUGHES53
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Matthews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Reddish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Hacker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2024 -

Five Star Subaru of Grapevine responded

Congratulations, Trudy, on your new Outback from Five Star Subaru. Reach Jordan, Jeremy, or me at 817-438-1700 should you have questions. We want to help you enjoy your car. Thank you, David Cheney, General Sales Manager

June 15, 2024

We had the most amazing car buying experience at Dr. Sam Pack’s Five Star Subaru. Joe Tareen was a joy to deal with and Brandon in Finance was friendly, upfront, and honest. We definitely recommend! More

by JEFFIVES723
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doug Laymon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Fraikes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Tareen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2024 -

Five Star Subaru of Grapevine responded

Congratulations, Jeff, on your purchase at Five Star Subaru. Please stay in touch at 817-438-1700. We are here to help you enjoy your car. On behalf of Dr. Pack and our team, we thank you! Best regards, David Cheney, General Sales Manager

June 14, 2024

I enjoy the experience this location gave me. . five stars in my eyes.. I am grateful they listen to my need and help me pick my dreams car More

by MICHEA.WHITMAN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Fraikes
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Hendricks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Lennon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2024 -

Five Star Subaru of Grapevine responded

Michea, Thank you for being a valued Five Star Subaru customer. Complete customer satisfaction is our focus. Please stay in touch at 817-438-1700. Let us know if there are features on your car you would like to revisit. Best regards, David Cheney, General Sales Manager

June 14, 2024

I’m very happy with my 1st service, Jason was polite and respectful, explained what they going to do to my car, and tell me how long its going to take to do all that service. I feel like they are really car More

by quan.hoangdl
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
Jun 15, 2024 -

Five Star Subaru of Grapevine responded

Quan.hoangdl, Thank you for rating your first Five Star Subaru service experience. We will work hard to make certain all of your visits are efficient. Reach Jason and our techs at 817-438-1700 with questions. We are here to help whenever you have concerns. Best regards, Jakob Ritter, Service Director

June 13, 2024

Our saleslady was outstanding! She helped me immediately and thoroughly when I called about a car on the website. She picked us up from the airport when we flew in to pick up the More

by Dad
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hayden Knowles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Hacker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2024 -

Five Star Subaru of Grapevine responded

Dad, We're thrilled to hear about your amazing experience with Hayden and our team! Thank you for choosing Five Star Subaru. We strive to make car buying delightful, and it sounds like we hit the mark! Enjoy your travels in your new car and call us with questions any time at 817-438-1700. Best regards, David Cheney, General Sales Manager

June 12, 2024

Their customer service representative took personal responsibility to see that my Forester's service was excellent. More

by falcon549
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deion Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2024 -

Five Star Subaru of Grapevine responded

Thank you, falcon549, for taking the time to rate your Five Star Subaru service experience. Deion and our techs are readily available at 817-438-1700 for additional care concerns. Safe travels and call on us any time. Best regards, Jakob Ritter, Servcie Direcotr

June 12, 2024

Travis was great. He texted us daily to keep us updated. Service department is excellent. More

by Racer x
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis
Jun 12, 2024 -

Five Star Subaru of Grapevine responded

Racer x, We are happy you found your way to Five Star Subaru. Travis and our techs can be reached at 817-438-1700. Let us know when you need maintenance or care advice. Thank you for your endorsement! Take care, Jakob Ritter, Service Director

June 12, 2024

Great service! David Hendricks was very easy to work and communicate with. He made the experience great altogether. More

by JMAG530.JM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Corbin Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Hendricks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Lennon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2024 -

Five Star Subaru of Grapevine responded

JMAG530.JM, Thank you for your business and feedback. David and the Five Star Subaru staff remain available at 817-438-1700 for your new car questions. We want to make this your best driving experience. Best regards, David Cheney, General Sales Manager

June 12, 2024

Excellent guidance through the sales process! We got the best car that my wife could pick! More

by MERLE76040
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Fraikes
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Hendricks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Lennon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2024 -

Five Star Subaru of Grapevine responded

Congratulations, MERLE76040 to you and your wife on your new car from Five Star Subaru! We are focused on helping both of you enjoy your Subaru. Let us know if you would like to revisit your vehicle's features at 817-438-1700. Thank you for taking the time to share your feedback. Take care, David Cheney, General Sales Manager

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