Five Star Subaru of Grapevine

Service was excellent. Scheduled appointment and two additional services were completed efficiently and with courtesy. Scheduled appointment and two additional services were completed efficiently and with courtesy. More

I recently had the most outstanding experience purchasing a vehicle at Five Star Subaru, one that truly stands out as the best I've ever had. From the moment I stepped through the door, the entire process wa a vehicle at Five Star Subaru, one that truly stands out as the best I've ever had. From the moment I stepped through the door, the entire process was incredibly efficient—I was in and out in less than an hour! Junior Hernandez, in particular, made a remarkable impression with his exceptional communication skills and meticulous attention to detail. He took the time to understand my needs, ensuring that I felt valued as a customer rather than just another sale on the sales floor. It's refreshing to work with someone who genuinely cares about the customer experience. I wholeheartedly recommend Five Star Subaru to anyone in the market for a new or used vehicle. If you're looking for a smooth and personalized car-buying experience, make sure to ask for Junior Hernandez—you won't be disappointed! More

The whole experience was positive, from start to finish. No high-pressure sales tactics, Taylor and Casey were extremely responsive, and I got a great deal. Love my 2025 Forester so very much! No high-pressure sales tactics, Taylor and Casey were extremely responsive, and I got a great deal. Love my 2025 Forester so very much! More

Customer service is FIVE STAR! The waiting area is very welcoming and the staff is so personable. The waiting area is very welcoming and the staff is so personable. More

They are better than Sewell! They advertise about their service, but I wouldn’t go anywhere else but 5Star Subaru!! Great people and my service guy was really great! Don’t buy They advertise about their service, but I wouldn’t go anywhere else but 5Star Subaru!! Great people and my service guy was really great! Don’t buy or get service from anyone else!! More

Fabulous went above and beyond for our family thank you Kenny & Craig for the opportunity Kenny & Craig for the opportunity More

Love the Subaru, love Five Star Subaru of Grapevine. Bought a new Crosstrek about 10 years ago from Hiley. At Hiley the sale process included deception at the payment stage and was maddening as the ser Bought a new Crosstrek about 10 years ago from Hiley. At Hiley the sale process included deception at the payment stage and was maddening as the service department due to slow and inconsiderate, at times rude treatment. But I loved that XV Crosstrek. Traded it in on a used Forester from Five Star. The car is very good. The service and follow-up has been wonderful. I'm not kidding. I'll drive the extra miles to return to Five Star and avoid the 'other' no good dealership. More

They got me in and out quickly so I could make a graduation ceremony. Great customer service and nice folks! graduation ceremony. Great customer service and nice folks! More

Specially James and Ron . They both are GREAT. For as a customer don’t want any sales person to push but RON do a good job not to do that and James after I get the deal done h They both are GREAT. For as a customer don’t want any sales person to push but RON do a good job not to do that and James after I get the deal done he still get in touch with me , make sure everything is ok with the new car . I’m so HAPPY to purchase at 5 star SUBARU More