Five Star Subaru of Grapevine

Always receive great service and such a wonderful dealership. I so appreciate the friendly staff and our service advisor Jose is the best! dealership. I so appreciate the friendly staff and our service advisor Jose is the best! More

My salesman Bill was awesome. He listened to my preferences and helped me buy the car I wanted - not what he thought I should buy. Great experience He listened to my preferences and helped me buy the car I wanted - not what he thought I should buy. Great experience More

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Everyone goes out of their way to greet you. Darrell Copper and Ryan Burnham made sure I got the Forester I wanted and it my budget. They are both true professionals at providing the best custom Darrell Copper and Ryan Burnham made sure I got the Forester I wanted and it my budget. They are both true professionals at providing the best customer service possible. Five Star Subaru will always have business. More

The team worked hard to give me good deal. I gave up a lot on my trade but received a great value in return. I was happy and they were happy. Good negotiation, communication, advocate for ent I gave up a lot on my trade but received a great value in return. I was happy and they were happy. Good negotiation, communication, advocate for enthusiasts. Good team all around. I commend the gentleman who presented me the car I left. He was gracious and patient. More

My husband & I are very careful with researching high dollar purchases. Five Star Subaru and David exceeded our expectations with their attention to detail and his patience with all of our questions. Not dollar purchases. Five Star Subaru and David exceeded our expectations with their attention to detail and his patience with all of our questions. Not once did David pressure us into the sale, but we appreciated his willingness to be forthcoming with information. He, also, went above & beyond with his attention to detail & made it clear that he and Five Star would be available to us after the purchase. If the need arises for another car purchase, David & Five Star will be our first stop! More

There was no pressure answered all my questions I really liked the service my first Subaru I"m sure I WILL LOVE IT. liked the service my first Subaru I"m sure I WILL LOVE IT. More

The team as a whole were great no pressure and were helpful and professional during my time at the dealership. helpful and professional during my time at the dealership. More

Very Dishonest with trade in values. I know what the car needed…about a 300 to 500 part. Your team offered me 14k for what should have been at least 18-20k…… one day later you have the c I know what the car needed…about a 300 to 500 part. Your team offered me 14k for what should have been at least 18-20k…… one day later you have the car out on your lot for 32k and sold it a few days after that… good for you and your 18k profit while taking advantage of us with being unfair and dishonest with our trade in value. I fully understand your in business to make money but your profit margin vs what you offered was a slap in the face to us the buyer. I was even dumb enough to purchase another vehicle for my mother in law the following week…(3 total vehicles we purchased from you in 3 days) the least your team could have done was to be honest and offer me fair trade in value relative to what you already knew you could get for the car. Will not recommend your team / dealership to others. Enjoy your day…. More

Dave did a great job. Answered my questions and made sure the item I needed corrected was satisfactory completed. He did an excellent job! Answered my questions and made sure the item I needed corrected was satisfactory completed. He did an excellent job! More