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Five Star Subaru of Grapevine

Grapevine, TX

4.9
3,746 Reviews
In addition to providing the drivers of Grapevine, Texas with a cornucopia of new Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy, Subaru WRX vehicles and used cars, we at Fivestar Subaru of Grapevine are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Subaru lease and financing experts. But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Subaru car share, our Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy and Subaru WRX service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs. In summary, we at Five Star Subaru of Grapevine are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 2651 William D. Tate Avenue Grapevine, Texas we're happy to continue the conversation and answer any questions.
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2651 William D Tate Ave

Grapevine, TX

76051

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Showing 3,746 reviews

December 21, 2024

Specially James and Ron . They both are GREAT. For as a customer don’t want any sales person to push but RON do a good job not to do that and James after I get the deal done h More

by HENRYCHAN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Inim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Yon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 21, 2024

I am so thankful for Jeremy. He was amazing throughout the entire purchase and made me feel super excited about going through with a Subaru. His time, communication, care, and cu More

by CHRISTEN0HIGGINS0PARKER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doug Laymon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Matthews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 20, 2024

A very professional business to do business with. Chief and all the finance people were very knowledgeable and patience and kind. Plus we love our new Subaru. Thanks to the entire crew at Five Star More

by Downumjulie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Inim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2024 -

Five Star Subaru of Grapevine responded

Downumjulie, Thank you so much for the wonderful feedback! We're thrilled you had such a positive experience at Five Star Subaru. We're especially glad to hear that Chief, the finance team, Mike Ohanesian, and Shantai Isom provided such knowledgeable, patient, and kind service. We appreciate your business and hope you enjoy your new Subaru! Give us a call at 817-438-1700 with questions! Best regards, David Cheney, General Sales Manager

December 20, 2024

My Brand New Crosstrek doesn’t have Door Guards and When I left the Dealership it was on Empty so I had to turn around and go back More

by JEANKMCBRIDE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
BB Belharrat
3.0
This rating includes all reviews, with more weight given to recent reviews.
December 20, 2024

Great welcome, great care! I've just purchased a brand-new Subaru. I haven't experienced the service side yet. They helped me a lot to have the exact model and trim I like. Tha More

by AHMETMUFITSANER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Inim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Hacker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose (Red) Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2024 -

Five Star Subaru of Grapevine responded

Congratulations on your new Subaru, AHMETMUFITSANER! Thank you for recognizing your Five Star Subaru sales team. Our priority now is to help you fully enjoy your car. Stop by or call 817-438-1700 with technical or care questions. We are excited you are driving our favorite brand! Thanks again, David Cheney, General Sales Manager

December 17, 2024

Highly professional . Very responsive to questions and concerns. Total transparency when buying a car or receiving service. The person who explains all the car’s technolog More

by redseaunder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Klozik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jayson Palmer
Dec 17, 2024 -

Five Star Subaru of Grapevine responded

Thank you, redseaunder, for choosing Five Star Subaru for your auto care. Sharing our knowledge is always a phone call away. Reach Jayson and our service team at 817-438-1700 with technical questions any time. We want your driving journey to be amazing. Take care, Jakob Ritter, Service Director

December 17, 2024

Everything was great . Service was prompt smooth and seamless. It was a very streamlined experience. More

by RONALDWFLORENCE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cameron Alexander-Munns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dustin Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Cheney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Mirbahaeddin
5.0
This rating includes all reviews, with more weight given to recent reviews.
BB Belharrat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Azrael Cavazos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Prakash (EB) Ebburu
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Hendricks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Blackmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rikko DePasquale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2024 -

Five Star Subaru of Grapevine responded

Congratulations, Ronald, on your car from Five Star Subaru. How nice of you to recognize so many staff members. We hope you enjoy many happy miles in your new Subaru Please don't hesitate to reach out to 817-438-1700 if you have any questions or need anything in the future. Thank you for being one of our valued customers. Best regards, David Cheney, General Sales Manager

December 15, 2024

Everything was fine. Bill Klozik is always great. 4th time I have bought a Subaru from Bill. First one in 2011. I was a little disappointed with Chase Bank and how they v More

by MBM1963
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Klozik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Laymon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

Five Star Subaru of Grapevine responded

Mr. Mitchell, Thank you for your continued loyalty to Five Star Subaru and Bill Klozik! We're thrilled to hear that Bill has once again provided you with excellent service. We appreciate you and your business. We look forward to helping you enjoy your new car. Stop by or call 817-438-1700 for advice any time. Congratulations! Best regards, David Cheney, General Sales Manager

December 14, 2024

Always have had top notch service when stopping in at Five Star Subaru of Grapevine Service Department. More

by dsperry9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayson
Dec 15, 2024 -

Five Star Subaru of Grapevine responded

Dsperry9, On behalf of Jayson and the Five Star Subaru service team, thank you for rating your visit. Keeping you informed about your car is a must. Call us at 817-438-1700 any time you need our advice. Enjoy your ride! Thanks again, Jakob Ritter, Service Director

December 14, 2024

The purchase of the car was simple and straightforward. No pressure, no gimmicks, and exactly as advertised. Everything was explained, and simple to understand. Tobias, my salesman was pleasantly helpful a More

by JDGW1960
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tobias Awoniyi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Hacker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2024 -

Five Star Subaru of Grapevine responded

JDGW1960, Thank you so much for shopping at Five Star Subaru. Tobias and our staff remain available at 817-438-1700. Should you need our vehicle advice, we are here to help. Congratulations on your purchase! Best regards, David Cheney, General Sales Manager

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