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Five Star Chevrolet
Carrollton, TX
1,386 Reviews
At Sam Pack's Five Star Chevrolet in Carrollton, Texas, buying a Chevy isn’t just a transaction—it’s an adventure! Picture this: a showroom buzzing with excitement, friendly faces ready to help you find *the* perfect ride, and deals so good they’ll make you do a happy dance. Whether you're a truck enthusiast or a sleek sedan seeker, the inventory here is top-notch. Plus, the team knows how to make the process smooth, stress-free, and yes—fun! It’s more than just buying a car; it’s about kicking back, enjoying the experience, and driving off with a big Texas-sized grin.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,386 reviews
August 04, 2024
Everyone with a name with only 3 letters can be best described with a 3 letter word, WOW! Joe, Lee, and Ron are excellent and essential!!! They made my car buying experience well worth it! Thank you all described with a 3 letter word, WOW! Joe, Lee, and Ron are excellent and essential!!! They made my car buying experience well worth it! Thank you all for everything! More
by npierce7643
August 01, 2024
Always reliable and good service. Communication is great as well. Highly recommend using Five Star. Communication is great as well. Highly recommend using Five Star. More
by pmac92
August 01, 2024
Our sales consultant was friendly, helpful and knowledgeable. There was no pressure of any kind. Paperwork was handled efficiently and we were briefed and guided through the connection of our phon knowledgeable. There was no pressure of any kind. Paperwork was handled efficiently and we were briefed and guided through the connection of our phone to the vehicle technology. Overall it was a pleasant experience. More
by David
Employees Worked With
July 29, 2024
Always Top Notch Service. I would recommend Sam Pack Five Star Chevrolet all day every day. I would recommend Sam Pack Five Star Chevrolet all day every day. More
by Katrina T
July 28, 2024
All of the service team is great. Brian has worked with me since I purchased the vehicle and is always top notch! Brian has worked with me since I purchased the vehicle and is always top notch! More
by SF
Employees Worked With
July 26, 2024
Dealer had a very friendly staff, with no pressure, and was easy to deal with. was easy to deal with. More
by tedm
July 24, 2024
Super friendly and excellent customer service and professional work done I would like to recommend for everyone and appreciate it all of you Thanks again!!! professional work done I would like to recommend for everyone and appreciate it all of you Thanks again!!! More
by sunny12251973
Employees Worked With
July 18, 2024
They listened to my issues and were able to fix my truck as promised. Service was great at keeping me updated on staus of repairs. as promised. Service was great at keeping me updated on staus of repairs. More
by Wik
Employees Worked With
July 16, 2024
Salesmen were very friendly, kind & professional ~ mine was Tyler Hansely and he went above and beyond for me making sure I got what I needed! I ended up leaving to make my decision and do more research an was Tyler Hansely and he went above and beyond for me making sure I got what I needed! I ended up leaving to make my decision and do more research and came back to purchase, he is great with communication. The finance department went above and beyond to make sure I was taken care of and I ultimately feel like I made a good purchase More
by Kristen Camino
July 16, 2024
I just had the annual State inspection I wanted to come back to my favorite Chevy Dealership. It good to be up to date on the latest GM news. I am connected to the GM news. Bryce Cassell and all team were back to my favorite Chevy Dealership. It good to be up to date on the latest GM news. I am connected to the GM news. Bryce Cassell and all team were all professional informative and professional More
by Dennis Botkin
