We had a very straightforward and wonderful car buying
experience. All questions/inquiries were handled with respect. Our time was not wasted and we were treated so well!
experience. All questions/inquiries were handled with respect. Our time was not wasted and we were treated so well!
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by christine.alejandro79
Jul 04, 2026 -
Five Star Chevrolet responded
Christine, Thank you so much for taking the time to share your experience! We are thrilled to hear that your car-buying journey was straightforward and enjoyable. We know your time is valuable, so making sure it is respected and that you are treated well is always our top priority. Thank you for choosing Five Star Chevrolet, and we want to hear from you again at 972-389-6700. Let us know how we can help you enjoy your purchase. Congratulations! Best regards, William Mills, General Manager
Very nice place!
So sweet and kind! He give the best deal for us and is very patient to find the car we want! Such a great salesman! Definitely Go for him!
So sweet and kind! He give the best deal for us and is very patient to find the car we want! Such a great salesman! Definitely Go for him!
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by Ruoxuan Ding
Jul 02, 2026 -
Five Star Chevrolet responded
Ruoxuan, Thank you for the glowing recommendation for Lloyd and the team at Five Star Chevrolet. We want to make certain you fully enjoy your new Chevy, Reach Lloyd or me at 972-389-6700. We would love nothing more than to work with you again down the road. Congratulations and thanks again! Best regards, William Mills, General Manager
If you are considering buying a car I cannot recommend
Lloyd enough! I was in a really tough spot with my car and had been searching for a new one for nearly two months before meeting Lloyd and I thank th
Lloyd enough! I was in a really tough spot with my car and had been searching for a new one for nearly two months before meeting Lloyd and I thank the Lord for him! He was kind, patient and honest which, I found in my search, are rare qualities in car dealerships. I left extremely happy and when the time comes that I want to make a change in the future, I hope I can work with Lloyd again.
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by Clairefuller28
Jul 02, 2026 -
Five Star Chevrolet responded
Claire, Thank you so much for sharing your story! We understand that buying a vehicle can feel overwhelming, especially when you're in a tough situation, but Lloyd is fantastic at making sure our guests feel genuinely heard and cared for. Knowing you left happy after a long two-month search is the best news we could receive. We truly appreciate your buiness at Five Star Chevrolet and look forward to helping you with future vehicle needs. Please stay in touch at 972-389-6700. Best regards, William Mills, General Manager
The last three purchases working with Lloyd Facen was
awesome, and the current purchase was exceptional! Lloyd became a super hero to a 21 yea old buying her first car. The patience, knowlege and profess
awesome, and the current purchase was exceptional! Lloyd became a super hero to a 21 yea old buying her first car. The patience, knowlege and professionalism he has is absolutley amazing. He made the entire process smooth and stress-free, there was no pressure or hidden surprises. Excellent experience, I will highly recommend 5 Star Chevy to anyone because of the great experiences we have had purchasing with Lloyd Facen.
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by albell1006
Jun 30, 2026 -
Five Star Chevrolet responded
Albell1006, Buying a first car is such a major milestone, and we love hearing that Lloyd put on his superhero cape to make it a memorable experience for your family! His patience, knowledge, and transparent approach are exactly what we strive for. Thank you for your loyalty and highly recommending Five Star Chevrolet. Congratulations to the new owner on her first car, and we look forward to taking care of your family for many more miles to come! Please keep our number handy at 972-389-6700. Best regards, William Mills, General Manager
I'm thoroughly impressed with Mr.
Lloyd’s exceptional sales and marketing skills. Having purchased four cars from different dealerships, I can confidently say that I've never encounte
Lloyd’s exceptional sales and marketing skills. Having purchased four cars from different dealerships, I can confidently say that I've never encountered a salesperson as patient, polite, and customer-centric as him. Despite knowing I was exploring other options, he consistently checked in with me, demonstrating remarkable respect and kindness. His persistence and dedication ultimately led me to purchase a vehicle I hadn't initially planned for. I wholeheartedly recommend Mr. Lloyd facen and would give him a 10-star rating if possible. I won't comment on the finance since the first time I visited the dealer I never liked the guy who was in finance. He was speedy and doesn’t give a customer time for expressions. However, I'd be more than happy to refer Mr. Lloyd to anyone in the future.
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by Azariah
Jun 25, 2026 -
Five Star Chevrolet responded
Azariah, Wow, what an incredible compliment to Lloyd! Thank you for sharing how his dedication stood out among your past car-buying experiences. We are so proud to have him on our team and thrilled that he helped find the perfect vehicle for you. We also appreciate your honest feedback regarding your visit to finance; we always strive for a seamless process at Five Star Chevrolet and will use your notes to improve. Congratulations on your new ride, and thank you so much for your future referrals. We look forward to heaing from you in the future at 972-389-6700. Best regards, William Mills, General Manager
⭐⭐⭐⭐⭐
I had an absolutely amazing experience at
Chevrolet of Carrollton! Lloyd was fantastic from start to finish. He was professional, patient, knowledgeable, and genuinely worked hard to help me
Chevrolet of Carrollton! Lloyd was fantastic from start to finish. He was professional, patient, knowledgeable, and genuinely worked hard to help me get into the vehicle I wanted.
Not only did they give me a great value for my trade-in, but the entire team also worked with me to help make the payment fit my budget. Everyone I interacted with was friendly, welcoming, and went above and beyond to make the process smooth and stress-free.
Buying a vehicle can be overwhelming, but Lloyd and the team made it easy and enjoyable. I truly appreciate all of their hard work and outstanding customer service. If you’re looking for a dealership that treats you right, I highly recommend asking for Lloyd at Chevrolet of Carrollton!
Thank you all for such a wonderful experience!
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by Aubriana
Jun 15, 2026 -
Five Star Chevrolet responded
Aubriana, What a great review — thank you! Lloyd is exactly the kind of salesperson who makes car buying feel easy and comfortable, and we're so glad that came through during your Colorado purchase. Knowing that our entire team left a positive impression means a lot to us at Five Star Chevrolet. We appreciate your recommendation and hope you're loving your new Colorado. Let us know if you have technical or care questions at 972-389-6700. Best regard, William Mills, General Manager
Fantastic salesman!
Was very cordial and respectful during our sale. Appreciate all he did for us.
Was very cordial and respectful during our sale. Appreciate all he did for us.
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by klint.sajdak
Jun 07, 2026 -
Five Star Chevrolet responded
Klint.sajdak, Our team prides itself on delivering a professional and respectful environment for all of our guests at Five Star Chevrolet. We truly appreciate your business and your kind words about Lloyd's hard work. Thank you for choosing us for your vehicle purchase! We wish you many happy miles ahead, and we look forward to helping with any additional vehicle needs. Please stay in touch at 972-389-6700. Best regards, William Mills, General Manager
You guys have the best service station shop I appreciate
everything you guys do over at Five Star Chevrolet!
everything you guys do over at Five Star Chevrolet!
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by Chris
Service Price Transparency
Feb 26, 2026 -
Five Star Chevrolet responded
Chris, We appreciate the kind words and your continued trust in our service department. Our goal at Five Star Chevrolet is to provide the best maintenance and repair experience possible, and it’s rewarding to hear that we’re hitting the mark for you. Thank you for choosing us to take care of your vehicle. We look forward to scheduling your next appointment at 972-389-6700. Take care, Chris Selbach, Service Director
Lloyd was very professional and friendly!
! He made the sale go very smoothly. Great guy.
! He made the sale go very smoothly. Great guy.
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by becky
Feb 25, 2026 -
Five Star Chevrolet responded
Becky, We appreciate the 5-star feedback! Professionalism and a friendly atmosphere are exactly what we strive for at Sam Pack’s Five Star Chevrolet. It’s great to know that Lloyd hit the mark for you and ensured a seamless sale. Thank you for shopping with us and please stay in touch at 972-389-6700. Best regards, William Mills, General Manager
Car buying experiences usually are yuck!
! What an incredible surprise. Sam Pack Chevrolet made it painless and easy. I even enjoyed my time there. What a great team of professionals. They sc
! What an incredible surprise. Sam Pack Chevrolet made it painless and easy. I even enjoyed my time there. What a great team of professionals. They scored 10 on all levels. I would absolutely recommend this location.
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by pcab48
Feb 18, 2026 -
Five Star Chevrolet responded
Thank you, pcab48, for the glowing recommendation! Our goal at Sam Pack Chevrolet is to redefine the car-buying experience through professionalism and transparency. It’s wonderful to hear that our team hit the mark on all levels for you. We truly appreciate you choosing us and look forward to serving you for years to come. Reach our team at 972-389-6700 for all of your automotive needs. Congratulations! Take care, William Mills, General Manager