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Five Star Chevrolet

Carrollton, TX

Overview
Employees
Reviews
Vehicles
4.9
1,556 Reviews
At Sam Pack's Five Star Chevrolet in Carrollton, Texas, buying a Chevy isn’t just a transaction—it’s an adventure! Picture this: a showroom buzzing with excitement, friendly faces ready to help you find *the* perfect ride, and deals so good they’ll make you do a happy dance. Whether you're a truck enthusiast or a sleek sedan seeker, the inventory here is top-notch. Plus, the team knows how to make the process smooth, stress-free, and yes—fun! It’s more than just buying a car; it’s about kicking back, enjoying the experience, and driving off with a big Texas-sized grin.
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1735 SOUTH I-35E

Carrollton, TX

75006

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Showing 1,556 reviews

May 09, 2026

The experience was amazing and stress free, from the first hand shake to the moment my set of keys were given to me, Ty, and the whole crew was amazing, and I was able to feel the honesty and transparen More

by saplasrob
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron Daly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Lindsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ty Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 09, 2026 -

Five Star Chevrolet responded

Thank you so much, saplasrob, for the wonderful feedback! We are thrilled to hear that your experience at Five Star Chevrolet was stress-free. It is fantastic to know that Ty and the rest of our team provided the honesty and transparency we strive for with every guest. Hearing that we have earned a "customer for life" is the highest compliment we can receive, and we truly appreciate your willingness to recommend us to your family and friends. We look forward to helping you enjoy your new ride. Stop by or call 972-389-6700 for advice any time. Congratulations! Best regards, William Mills, General Manager

May 04, 2026

They will work with you, to make sure your service is complete and you are satisfied with there work. Very customer friendly. More

by tony1owens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessy Barrientos
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 04, 2026 -

Five Star Chevrolet responded

Tony, Thank you for the kind words! We are thrilled to hear that you found our team to be customer satisfaction oriented. Our goal is always to ensure that every service is completed thoroughly and to the highest standard. We appreciate your trust in the team at Five Star Chevrolet and look forward to providing you with that same level of care during your next visit. Reach Jessy or me at 972-389-6700 for advice any time. Take care, Eddie Campbell, Service Director

April 23, 2026

Good people to deal with. The service dept. Does top notch work. In a timely manner. More

by davidmisselt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryce Cassels
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Apr 24, 2026 -

Five Star Chevrolet responded

David, We love hearing this! Thank you for the shout-out to Bryce and our team at Five Star Chevrolet. Providing quality service and a smooth experience is what we’re all about. Let us know when you need advice or another appointment at 972-389-6700. Safe driving and thanks again, Chris Selbach, Service Director

April 14, 2026

I had a loose part on my silverado EV. I called amanda. She scheduled a time for me to come in to check it out. Got all the info needed. Ordered what was needed. Scheduled me to come back More

by Jeffmoore75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 15, 2026 -

Five Star Chevrolet responded

Thank you for sharing your experience at Five Star Chevrolet, Jeff. Our goal is always to provide focused service, and it sounds like Amanda and Angel delivered exactly that. From getting the parts ordered to the final install, we’re glad it was a smooth ride for you and your Silverado EV. Don't hesitate to call 972-389-6700 for our vehicle knowledge. We are here for you! Best regards, Chris Selbach, Service Director

April 10, 2026

Courteous, punctual, effective, convenient, and why is there a 15 word minimum requirement for this feedback????? More

by randystem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessy Barrientos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 11, 2026 -

Five Star Chevrolet responded

Randy, We're glad to hear our team provided the effective and punctual service at Five Star Chevrolet. When you need advice or another appointment, our advisors will be waiting for your call at 972-389-6700. We look forward to seeing you again for your next scheduled maintenance. Thank you for your business and feedback. Take care, Chris Selbach, Service Director

April 08, 2026

Kind, professional, knowledgeable, answered and every question. And last incredibly helpful, and will return again. More

by mrydrumg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
J.R. Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 09, 2026 -

Five Star Chevrolet responded

Thank you, mrydrumg, for taking the time to share your visit at the Five Star Chevrolet service center. We welcome the opportunity to offer our vehicle advice. Reach J.R. and our team at 972-389-6700 any time you have questions. Safe travels and thanks again, Chris Selbach, Service Director

April 04, 2026

I arrived an hour earlier +1 request and they gave me a deal I paid. More

by crandallryan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey Hardin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessy Barrientos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesus Sarinana Sr
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 04, 2026 -

Five Star Chevrolet responded

Thank you, crandallryan, for rating your visit to the Five Star Chevrolet service center. When you have future vehicle needs, we hope to hear from you at 972-389-6700. Let us know when you need our advice or another appointment. Take care, Chris Selbach, Service Director

March 20, 2026

I just like to thank the team, Brice, Bryan, Jess and Amanda for been such a nice and care people Outstanding service at Five Star Chevrolet. Huge thanks to Brice, Brayan, Jess, and Amanda — the techn More

by mariomares1173
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Withem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessy Barrientos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryce Cassels
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Mar 20, 2026 -

Five Star Chevrolet responded

Thank you for the glowing 5-star review, Mario! We are so proud of BrYce, Bryan, Jess, and Amanda for delivering the high-quality, detailed technical work we strive for. It’s also wonderful to hear that Rosa made the process smooth and stress-free for you—she truly is an asset to our customer service team. We’ll be sure to pass your 'outstanding' feedback along to everyone mentioned. Thanks for choosing Five Star Chevrolet Reach us for vehicle advice any time at 972-389-6700. Safe travels, Chris Selbach, Service Director

March 13, 2026

Service was great. Bryce was very prompt and kept me updated on my car. Thank you More

by nateisha_smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryce Cassels
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Mar 14, 2026 -

Five Star Chevrolet responded

We love hearing this, nateisha_smith! Bryce is a valued member of our team, and we’re thrilled he provided such great service. Thank you for choosing us, and we look forward to seeing you at your next visit to Five Star Chevrolet. Reach us at 972-389-6700 for vehicle advice or another appointment. Best regards, Chris Selbach, Service Director

March 03, 2026

Our sales rep, Ty, was extremely helpful and patient. It took me several test drives because I expected to like the Trax but ended up with the Equinox. Each time, Ty would walk me through the features, More

by TADye4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ty Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 04, 2026 -

Five Star Chevrolet responded

TADye4, It was a pleasure having you at the dealership! We know that finding the right vehicle can take time and multiple test drives, and we’re so glad Ty was there to support you. Thank you for choosing Five Star Chevrolet and for recognizing Ty’s hard work. We look forward to helping you fully enjoy your new vehicle. Please stay in touch at 972-389-6700. Congratulations and thanks again, William Mills, General Manager

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