Back

Five Star Chevrolet

Carrollton, TX

4.9
1,588 Reviews
At Sam Pack's Five Star Chevrolet in Carrollton, Texas, buying a Chevy isn’t just a transaction—it’s an adventure! Picture this: a showroom buzzing with excitement, friendly faces ready to help you find *the* perfect ride, and deals so good they’ll make you do a happy dance. Whether you're a truck enthusiast or a sleek sedan seeker, the inventory here is top-notch. Plus, the team knows how to make the process smooth, stress-free, and yes—fun! It’s more than just buying a car; it’s about kicking back, enjoying the experience, and driving off with a big Texas-sized grin.
Contact Dealership

1735 SOUTH I-35E

Carrollton, TX

75006

Directions

By Type

Showing 1,588 reviews

October 10, 2026

I live in Allen about 45 minutes from the dealership however I drive there to get my car service since I bought the car three years ago all because of the great service and the communication especially More

by sanka.phagu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JR Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2026 -

Five Star Chevrolet responded

Thank you for taking the time to share! We know that driving in from Allen is a commitment, so hearing that JR and our service team make it completely worth your trip means the world to us. Thank you for being such a valued customer at Five Star Chevrolet. Safe travels and please call us at 972-389-6700. Take care Eddie Campbell, Service Director

October 10, 2026

Leaving a review for the incredible team at Sam Pack Five Star Chevrolet is truly my pleasure. From the very beginning, I experienced exceptional customer service that exceeded every expectation. The outs More

by jackiefw37
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andres Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Giovanni Dichiara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rene Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2026 -

Five Star Chevrolet responded

Thank you, jackiefw37, for sharing such a wonderful review! We’re so glad Rene Velasquez, Andres Nunez, and Giovanni Dichiara made your experience special and helped make your dream of owning a new vehicle come true. Providing exceptional service and making our customers feel valued is what we strive for every day. Congratulations on your new vehicle, and thank you for choosing Sam Pack Five Star Chevrolet! We wish you many happy miles ahead! Best regards, William Mills, General Manager

October 08, 2026

I am so grateful to the whole service staff! They make it so easy to get my routine service! I kept getting text updates so I didn’t have to wonder or guess how long it would take! The staff was More

by Bonnie McNair
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JR Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2026 -

Five Star Chevrolet responded

Bonnie,Thank you so much for the wonderful review! We’re thrilled to hear that our service team made your routine visit easy and stress-free. We’re glad the text updates kept you in the loop and we want to hear from you at 972-389-6700 again. You are appreciated at Five Star Chevrolet. Take care, Eddie Campbell, Service Director

October 07, 2026

Lloyd was beyond awesome. The whole transaction from beginning to end was beyond words. Thank Lloyd you are the man ! More

by Paydro78
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Lindsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 03, 2026

Lloyd helped me so much made the process so easy as a first time buyer. More

by Cristina.gallegos002
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Daly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Giovanni Dichiara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2026 -

Five Star Chevrolet responded

Congratulations, Cristina! Thank you so much for the fantastic feedback! We know buying your first car can feel overwhelming, so it's wonderful to hear that Lloyd took such great care of you and made it easy at Five Star Chevrolet. Enjoy your new vehicle, and please don't hesitate to call 972-389-6700 with questions. Best regards, William Mills, General Manager

October 03, 2026

Excellent service. Quick turn-around time. Very polite and friendly. Answered all our questions easily. More

by 177345sl2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessy Barrientos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2026 -

Five Star Chevrolet responded

Thank you, 177345sl2, for taking the time to share your experience! Fast, friendly, and helpful service is what we strive for every day. We appreciate you choosing Five Star Chevrolet and please reach Jessy and our team at 972-389-6700. We are here for you! Take care, Eddie Campbell, Service Director

October 02, 2026

Rosa was so good about staying in contact with me. And Lori called me after Rosa eent home, then came out to hug me when I arrived from be Turned around in traffic and going to Five Star Ford first.. More

by Teresa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Withem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rosa Lerma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lori Mariani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2026 -

Five Star Chevrolet responded

We are so lucky to have Rosa, Lori, and Brian on our team at Five Star Chevrolet, and it sounds like they went above and beyond to take care of you from your first phone call to your final pick-up. Thank you for your patience navigating the traffic, and thank you for trusting us with your vehicle. If there is anything else you need, please reach us at 972-389-6700. We appreciate you, Teresa! Safe travels, Eddie Campbell, Service Director

October 01, 2026

The process unfolded smoothly, from scheduling the appointment to collecting my truck. Thank you, Jessy. More

by aavila
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosa Lerma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessy Barrientos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2026 -

Five Star Chevrolet responded

Aavila, We're so glad to hear to Five Star Chevrolet your visit went so smoothly! Keeping things efficient and straightforward for our customers is a top priority for Jessy and the team. Thank you for your review, and please reach us at 972-389-6700. We are here to help you enjoy your truck. Safe travels, Eddie Campbell, Service Director

September 29, 2026

Best service in town thanks five start ford I was wow with you service thanks More

by Oscarquinto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bee Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Withem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Detaverier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Hardin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessy Barrientos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Escorza-Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicolas Detavernier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2026 -

Five Star Chevrolet responded

Oscar, Thank you so much for the fantastic feedback! We are thrilled to hear that our service team left you saying 'wow.' Providing the best service in town is always our goal at Five Star Chevrolet, and knowing we hit the mark for you truly makes our day. We look forward to taking great care of you and your vehicle again whenever you need us. Continue to reach us at 972-389-6700. Safe travels, Eddie Campbell, Service Director

September 23, 2026

I really loved how the team made my experience easy and comfortable. Great communication and awesome work. More

by Douglasporter0630
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2026 -

Five Star Chevrolet responded

Douglas, Comfort, clear communication, and quality work are what we strive to deliver every day. Thank you for taking the time to share your experience—it was a pleasure working with you at Five Star Chevrolet. We look forward to serving you again. Give us a call at 972-389-6700 for advice or your next appointment. Take care, Eddie Campbell, Service Director

1
...