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Five Star Chevrolet
Carrollton, TX
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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I met and talked to four different people Including the receptionist at the front desk, and everyone was so friendly and courteous, and was full of smile. I appreciate that.very much. receptionist at the front desk, and everyone was so friendly and courteous, and was full of smile. I appreciate that.very much. More
Have their pros and cons. Sales team was quite nice to deal with, having no pressure and actually went above and beyond in how they let me inspect the used vehicle I eventual Sales team was quite nice to deal with, having no pressure and actually went above and beyond in how they let me inspect the used vehicle I eventually purchased. Purchasing the car was smooth without hassle. It was quick since there was no financing or warranty purchasing. Unfortunately, something must have gone wrong in the registration process because it took 9.5 weeks for my plates to arrive at the dealership. My sales representative had to defer to the titling department for status. No one from that department ever responded to the voicemails I left, nor chat sessions through their help interface. The only way I ever got information for why the process was taking so long was by visiting the dealership again in person, where I was finally able to talk to someone in titling directly. The reasons given for the delay were not satisfactory - implying there had been no mistakes, and they were just backed up. If that is the only reason, they may need to improve processes and add more personnel. In the end, whatever they had to do to complete the process got done, so it worked out alright, but I found the communication during the experience to be severely lacking. More
Great customer service, very friendly atmosphere, and the salesman Yulian did a fantastic job with everything! Would definitely recommend purchasing a vehicle from Five Star Chevrolet. salesman Yulian did a fantastic job with everything! Would definitely recommend purchasing a vehicle from Five Star Chevrolet. More
Five Star Chevy is the place to go with all your service and sales needs. My service rep Brice is always friendly and makes sure I leave satisfied. I Love this place.. and sales needs. My service rep Brice is always friendly and makes sure I leave satisfied. I Love this place.. More
Sam packs five star Chevrolet in Carrollton Texas is the best Chevy Dealership in Dallas. I appreciate everything that you guys did for me especially in service. Brian was a big help. best Chevy Dealership in Dallas. I appreciate everything that you guys did for me especially in service. Brian was a big help. More
Amanda went above and beyond. I was out of town when the car was done so she offered to Uber my wife to the dealership from our home in Keller. I was out of town when the car was done so she offered to Uber my wife to the dealership from our home in Keller. More
Excellent, honest service. Quick turn around and great communication. Absolutely my dealership of choice. Will be bringing my truck here for all services. Quick turn around and great communication. Absolutely my dealership of choice. Will be bringing my truck here for all services. More
They were very courteous and professional. Friendly and knowledgeable. After the highway is rebuilt, I would return for another vehicle. Friendly and knowledgeable. After the highway is rebuilt, I would return for another vehicle. More
As soon as I started chatting with Lloyd I had a great feeling about him feeling about him More
I recently purchased a car, and I couldn't be happier with the experience. The salesperson was incredibly knowledgeable, patient, and attentive to my needs. They took the time to understand what I was lo with the experience. The salesperson was incredibly knowledgeable, patient, and attentive to my needs. They took the time to understand what I was looking for and guided me through the entire process with ease. Their professionalism and friendly demeanor made the whole experience enjoyable. I highly recommend them to anyone in the market for a new vehicle. Excellent service all around! More