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Five Star Chevrolet

Carrollton, TX

4.9
1,381 Reviews
At Sam Pack's Five Star Chevrolet in Carrollton, Texas, buying a Chevy isn’t just a transaction—it’s an adventure! Picture this: a showroom buzzing with excitement, friendly faces ready to help you find *the* perfect ride, and deals so good they’ll make you do a happy dance. Whether you're a truck enthusiast or a sleek sedan seeker, the inventory here is top-notch. Plus, the team knows how to make the process smooth, stress-free, and yes—fun! It’s more than just buying a car; it’s about kicking back, enjoying the experience, and driving off with a big Texas-sized grin.
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1735 SOUTH I-35E

Carrollton, TX

75006

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Showing 1,381 reviews

October 11, 2024

They were very courteous and professional. Friendly and knowledgeable. After the highway is rebuilt, I would return for another vehicle. More

by skiuaw1
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Giovanni Dichiara
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yulian Equihua
Oct 12, 2024 -

Five Star Chevrolet responded

Congratulations, skiuaw1, on your vehicle from Five Star Chevrolet. Yulian, Giovanni, and I welcome your new car questions at 972-389-6700. Don't hesitate to let us know if there are features you would like to revisit. Thank you for your endorsement and business! Best regards, Alan Brown, General Manager

October 11, 2024

As soon as I started chatting with Lloyd I had a great feeling about him More

by Palomerasteven
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2024 -

Five Star Chevrolet responded

Palomerasteven, We are so happy you met Lloyd during your visit to Five Star Chevrolet. His extensive vehicle knowledge is helpful for customers shopping for a new vehicle. Continue to reach him and our team at 972-389-6700. Let us know how we can help you enjoy your ride. Thank you, Alan Brown, General Manager

October 10, 2024

I recently purchased a car, and I couldn't be happier with the experience. The salesperson was incredibly knowledgeable, patient, and attentive to my needs. They took the time to understand what I was lo More

by chrisnunez0722
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andres Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2024 -

Five Star Chevrolet responded

Chris, On behalf of Andres and your Five Star Chevrolet sales team, thank you! Continue to reach Andres or me at 972-389-6700. We remain available to help you enjoy your Audi. Congratulations and thanks again. Best regards, Alan Brown, General Manager

October 10, 2024

Advisors always considerate and give updates while waiting for service. Also, will text updates while waiting or even before picking up your vehicle. More

by SR2207
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andres Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Giovanni Dichiara
5.0
This rating includes all reviews, with more weight given to recent reviews.
J.R. Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryce Cassels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2024 -

Five Star Chevrolet responded

SR2207, We are grateful to help with your auto care at Five Star Chevrolet. Thank you for recognizing our staff and please call on us again at 972-389-6700. Let us know when we can be of service in the future. Take care, Chris Selbach, Service Director

October 10, 2024

My experience at Five Star Chevrolet has always been incredible. I have purchased multiple cars from them in the past several years from Andres Nunez. Andres always makes sure I am satisfied with my pur More

by CARLY G
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andres Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2024 -

Five Star Chevrolet responded

Congratulations, CARLY, and thank you for continuing to shop with Andres and the Five Star Chevrolet staff. Your recommendation is greatly appreciated and we look forward to hearing from you again at 972-389-6700. Should you have technical or maintenance concerns, don't hesitate to stop or call. We appreciate you! Best regards, Alan Brown, General Manager

October 09, 2024

Service was quick and they explained all that was done They even washed my truck! More

by jo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryce Cassels
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2024 -

Five Star Chevrolet responded

Jo, Whenever you need vehicle advice, don't hesitate to call Bryce and our techs at 972-389-6700. Helping you keep your truck in good shape is the goal. We look forward to seeing you again at Five Star Chevrolet. Thank you, Chris Selbach, Service Director

October 09, 2024

Every single person I interacted with was awesome. Jeff and Andrés made me feel very much taken care of. I've been telling everyone in my family and friend group how great my experience was. Andrés ha More

by andrewccastillo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alan Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Daly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andres Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lee Nolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2024 -

Five Star Chevrolet responded

Congratulations, andrewccastillo, on your lease agreement with Five Star Chevrolet. Helping you enjoy your new vehicle is the goal now. Give Jeff, Andres, or me a call at 972-389-6700. We look forward to building a trusted relationship with you. Thank you for your great endorsement and business. Take care, Alan Brown, General Manager

October 08, 2024

Lloyd is the guy to go for any car buying he made sure we got just what we wanted. from the moment we walked into five star chevrolet they treated us like family and took care of us. also answered all of our More

by yesenia.alvarez89
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Cassels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Daly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lee Nolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2024 -

Five Star Chevrolet responded

Yesenia.alvarez89, Thank you for recommending Lloyd and Five Star Chevrolet. Your sales team welcomes your new vehicle questions at 972-389-6700. Let us know if you would like to revisit your Chevy's technology. Congratulations! Best regards, Alan Brown, General Manager

October 03, 2024

Mr Lopez excellent customer skills to handle your service advisor needs in a timely manner 💯 More

by m87guerrero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
J.R. Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2024 -

Five Star Chevrolet responded

M87guerrrero, Your feedback is important to us at Five Star Chevrolet. Thank you for working with J.R. in our service center. Don't hesitate to call 972-389-6700 should you need additional assistance. Best regards, Chris Selbach, Service Director

October 02, 2024

In love with my new truck! ! Thanks to Rafael and everyone that helped us the best !!! Rafael did everything posible to get me out there happy and satisfied 👍🏽 More

by Romero.deiby12
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rafael gata
Oct 02, 2024 -

Five Star Chevrolet responded

We're so grateful for your kind words, Romero.deiby12! Your positive review means a lot to us. Thank you for shopping at Five Star Chevrolet. We look forward to helping you enjoy every mile in your new vehicle. Reach Rafael or me at 972-389-6700 any time. Best regards, Alan Brown, General Manager