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Five Star Chevrolet

Carrollton, TX

Overview
Employees
Reviews
Vehicles
4.9
1,511 Reviews
At Sam Pack's Five Star Chevrolet in Carrollton, Texas, buying a Chevy isn’t just a transaction—it’s an adventure! Picture this: a showroom buzzing with excitement, friendly faces ready to help you find *the* perfect ride, and deals so good they’ll make you do a happy dance. Whether you're a truck enthusiast or a sleek sedan seeker, the inventory here is top-notch. Plus, the team knows how to make the process smooth, stress-free, and yes—fun! It’s more than just buying a car; it’s about kicking back, enjoying the experience, and driving off with a big Texas-sized grin.
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1735 SOUTH I-35E

Carrollton, TX

75006

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Showing 1,511 reviews

September 01, 2025

From sales to financing this was the best car buying experience we've ever had! More

by Ltsharr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron Daly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lee Nolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jovonte Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 01, 2025 -

Five Star Chevrolet responded

Ltsharr, Thank you for shopping at Five Star Chevroelt. It is great to hear your sales team helped you find the right vehicle. If there is anything else we can do to help you enjoy your purchase, please call 972-389-6700. Your complete satisfaction is our goal. Best regards, Alan Brown, General Manager

August 31, 2025

After coming in down on luck looking at trucks from wholesale dealers, he helped me find the one I wanted and got me set up with a test drive. Very straightforward and helpful! More

by Preston Baker
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 01, 2025 -

Five Star Chevrolet responded

Congratulations, Preston! We're so glad to hear that we were able to help you find the truck you wanted at Five Star Chevrolet. We pride ourselves on being straightforward and helpful, and we're happy to know that we could assist you. We appreciate your business and look forward to serving you again! Reach us at 972-389-6700. Thank you for your business, Alan Brown, General Manager

August 29, 2025

Brian was very helpful and a good communicator. I would recommend Five Star to my friends ! More

by drmeek53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Withem
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 29, 2025 -

Five Star Chevrolet responded

We appreciate you in the Five Star Chevrolet service center, drmeek53! Thank you for recognizing Brian's efforts to keep you knowledgeable about your vehicle. We look forward to scheduling future appointments with our team at 972-389-6700. Best regards, Chris Selbach, Service Director

August 28, 2025

Went in to Five Star Chevrolet today for an oil and filter change and they got my vehicle in quick, which was awesome. Amanda was super friendly and easy to work with, and Alex did a great job giving m More

by Hugo Prieto
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Withem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Sosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lee Nolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Selbach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Snellgrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Hardin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 28, 2025 -

Five Star Chevrolet responded

Hugo, Thank you for your fantastic feedback! We're thrilled to hear that Amanda, Alex, JR, Bryce, Bryan, and Jessy took good care of you! We pride ourselves on providing timely and expert service, and it's wonderful to know we hit the mark. We look forward to seeing you at Five Star Chevrolet again soon! Give us a call at 972-389-6700 for advice any time. Best regards, Alan Brown, General Manager

August 25, 2025

Amanda always does a great job! She got us in and out super fast and completed everything as requested. More

by tony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
J.R. Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 26, 2025 -

Five Star Chevrolet responded

Tony, We appreciate hearing Amanda and the Five Star Chevrolet service team took good care of you and your vehicle. Between visits, reach us at 972-389-6700 for automotive advice or to schedule another appointment. We look forward to keeping you informed about your vehicle care. Safe travels and thank you, Chris Selbach, Service Director

August 25, 2025

I cannot recommend Lloyd enough. I’ve never had a car salesman put as much care and effort to get me into the car I wanted. More

by JKing
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andres Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 26, 2025 -

Five Star Chevrolet responded

Congratulations, JKing, on your purchase at Five Star Chevrolet. Lloyd has been a long time consultant at our dealership focusing on customer satisfaction. Should you have questions about your GMC, please call 972-389-6700. We are here to help you enjoy your ride. Thank you for sharing! Best regards, Alan Brown, General Manager

August 22, 2025

Five Star is the best. They treat you like family . The service is quick, you're not there like 3-4 hours. They work within your budget and no hidden surprises. More

by BBoop
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Harrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Regina Harrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Giovanni Dichiara
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 24, 2025 -

Five Star Chevrolet responded

Congratulations, BBoop, on your new vehicle from Five Star Chevrolet! We appreciate knowing you found our processes timely and transparent. If there is anything we can do to help you enjoy your vehicle, please stop by or call 972-389-6700. Thank you for your business and recommendation. Best regards, Alan Brown, General Manager

August 18, 2025

Lloyd made it a Wonderful and easy experience in helping me purchase my 2023 Chevrolet Camaro More

by Anahi J
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 23, 2025 -

Five Star Chevrolet responded

Thank you, Anahi, for shopping with Lloyd at Five Star Chevrolet. Lloyd is focused on customer experience and satisfaction. If there is anything else you need, please call 972-389-6700. We are here to help you fully enjoy your purchase. Take care, Alan Brown, General Manager

August 02, 2025

The service advisor did a great job on informing me on what was being done to my truck More

by Acgutierrez1957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessy Barrientos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 02, 2025 -

Five Star Chevrolet responded

Acgutierrez1957, Thanks for the great feedback! We're thrilled to hear that our service advisor did a great job of keeping you informed about the work being done on your truck. Open communication is a top priority at Five Star Chevrolet. We appreciate your business and look forward to scheduling future appointments at 972-389-6700! Take care, Chris Selbach, Service Director

August 02, 2025

Amanda was awesome! She kept me in the loop as to what was happening with my vehicle and explained every step along the way. Easy to communicate with. More

by Lraywil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 03, 2025 -

Five Star Chevrolet responded

Lraywil, Thank you for the wonderful feedback! We're thrilled to hear that Amanda was so awesome to work with at Five Star Chevrolet. Keeping our customers in the loop and clearly explaining every step is a top priority for us, and we're glad to know Amanda delivered on that promise. We appreciate you taking the time to share your experience with us and we look forward to scheduling your next appointment at 972-389-6700. Take care, Chris Selbach, Service Director

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