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Five Star Chevrolet
Carrollton, TX
1,431 Reviews
At Sam Pack's Five Star Chevrolet in Carrollton, Texas, buying a Chevy isn’t just a transaction—it’s an adventure! Picture this: a showroom buzzing with excitement, friendly faces ready to help you find *the* perfect ride, and deals so good they’ll make you do a happy dance. Whether you're a truck enthusiast or a sleek sedan seeker, the inventory here is top-notch. Plus, the team knows how to make the process smooth, stress-free, and yes—fun! It’s more than just buying a car; it’s about kicking back, enjoying the experience, and driving off with a big Texas-sized grin.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,431 reviews
January 17, 2025
I would highly recommend Sam Pack 5 Star Chevrolet. Loyd, our salesman, was exceptional.Loyd was attentive and positive throughout the process of buying our new truck. All of the employees were very pe Loyd, our salesman, was exceptional.Loyd was attentive and positive throughout the process of buying our new truck. All of the employees were very personable and helpful. Definitely worth the 2 hour drive More
by mmaughmer
January 14, 2025
Came to get a warranty job done and installed a new windshield washer reservoir. All my services were done in just under an hour. Would highly recommend to my family and friends. My service advisor was windshield washer reservoir. All my services were done in just under an hour. Would highly recommend to my family and friends. My service advisor was also very friendly when i showed up and gave me all the information I needed when i showed up. My service technician also took very great care of my vehicle to make sure no messes were left behind from their work. Very professional, would come again. More
by David P.
January 13, 2025
The staff is always very kind and helpful. My experience is pleasant each visit. Thank you. April My experience is pleasant each visit. Thank you. April More
by October7175
Employees Worked With
January 10, 2025
Very pleased. The technician did a wonderful job. I’m so happy!! I will be bringing it back every time I’m in need of good work. The technician did a wonderful job. I’m so happy!! I will be bringing it back every time I’m in need of good work. More
by Epaint704
January 07, 2025
Amanda is awesome! No high pressure to do other services like some other advisors do No high pressure to do other services like some other advisors do More
by Don
Employees Worked With
January 06, 2025
Friendly employees, good explanation of the work they would do and very fast delivery time for my truck. I am definitely grateful to the entire team. Thank you! would do and very fast delivery time for my truck. I am definitely grateful to the entire team. Thank you! More
by ferduke5
January 06, 2025
javonte was great! thanks for the experience and easy going process. the dealership made it possible for us to be in and out happy. thanks for the experience and easy going process. the dealership made it possible for us to be in and out happy. More
by samgonzales
January 04, 2025
The dealer and the staff were great. Amanda Agosto is a very good employee. She is the best. Amanda Agosto is a very good employee. She is the best. More
by Camaro Jack
Employees Worked With
January 04, 2025
The technician who was working on my vehicle took the time to make a video explaining the work needed. I found it both interesting and informative. Impressive indeed, Thanks 5 Star Chevrolet! time to make a video explaining the work needed. I found it both interesting and informative. Impressive indeed, Thanks 5 Star Chevrolet! More
by Bextermartini
December 30, 2024
The entire experience was easy, pain free. The vehicle I purchased was not at the dealership, so we completed all the paperwork then that drove it to my home for final approval The vehicle I purchased was not at the dealership, so we completed all the paperwork then that drove it to my home for final approval More
by Ed Veach
