First Ford

Treating customers like family. General manager Rob and his staff at First Ford have their act together! Service advisor Kevin scheduled my Fisher plow service appointment at Dejana General manager Rob and his staff at First Ford have their act together! Service advisor Kevin scheduled my Fisher plow service appointment at Dejana for me and made sure no detail was overlooked. Showroom and lounge areas are clean and comfortable. From my experience, customer service and integrity at First Ford absolutely rivals that of the other dealer who goes to great lengths to boast about customer satisfaction. More

Great service and personal Everyone is always willing to help you.they are all very good. Anytime you have a problem they are always willing to help you. Thanks. Everyone is always willing to help you.they are all very good. Anytime you have a problem they are always willing to help you. Thanks. More

Great Service Center Rebecca from the service department was very nice and very helpful. She explained my vehicle issues in detail and was very courteous. I would definite Rebecca from the service department was very nice and very helpful. She explained my vehicle issues in detail and was very courteous. I would definitely recommend the First Ford service department. More

Great Customer Service Leo was such a pleasure to work with. Very professional and explained things clearly. Was able to talk to him as a person rather than just another cus Leo was such a pleasure to work with. Very professional and explained things clearly. Was able to talk to him as a person rather than just another customer. Will definitely be back for future service visits. More

Scheduled Maintenance Visit I would have given (5) stars, but when I called to schedule the appointment, the woman I spoke with seemed to be in a hurry or had better things to do I would have given (5) stars, but when I called to schedule the appointment, the woman I spoke with seemed to be in a hurry or had better things to do. Other than that, it was business as usual and Rebecca took good care of me. No complaints. More

Good service Took my Ford F-350 Diesel dually in for oil change. Another Ford dealer was willing to do it but wanted me to wait 3 weeks. For an oil change?? cal Took my Ford F-350 Diesel dually in for oil change. Another Ford dealer was willing to do it but wanted me to wait 3 weeks. For an oil change?? called First Ford in Fall River MA and got in right away! Friendly, courteous and timely!!! More

Car has been in for 6 days to have the AC fixed 1st ford in Fall River told me all of my sevice could be performed in Attleboro - now after 6 days I find out the vehicle needs to go to Fall River fo 1st ford in Fall River told me all of my sevice could be performed in Attleboro - now after 6 days I find out the vehicle needs to go to Fall River for warranty work- never buying another vehicle from 1st More

Excellent from A to Z Went in for service and my truck was done in one day, Tracy, Mitch, and Gerry went above and beyond to take care of me.. Went in for service and my truck was done in one day, Tracy, Mitch, and Gerry went above and beyond to take care of me.. More

All was good Very helpful sales and finance team. I traded in a two year old cat to buy a new one. Everything went the way is should have! No problems or complaint Very helpful sales and finance team. I traded in a two year old cat to buy a new one. Everything went the way is should have! No problems or complaints about the dealership More

Bad service department For the last few times I've been going there I've been having some bad service they don't honor the advertised sale on the services and they don't do For the last few times I've been going there I've been having some bad service they don't honor the advertised sale on the services and they don't do the service right More