First Ford
Fall River, MA
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373 Reviews of First Ford
Ford Fusion scheduled maintenance The service was prompt and shuttle ride for drop off and pickup were very much appreciated. The cost of the scheduled maintenance package under the Fo The service was prompt and shuttle ride for drop off and pickup were very much appreciated. The cost of the scheduled maintenance package under the Ford for life program is fantastic. More
Oil change Always great to deal with when I have any service done on my car. Advisor Leo Fernandez goes out of his way to make sure all needs are meet even a rid Always great to deal with when I have any service done on my car. Advisor Leo Fernandez goes out of his way to make sure all needs are meet even a ride home and pick up when my car is ready. More
Service department Always very happy with the service provided. Service is done in a timely manner. Tracey was very friendly and helpful. I was completely satisfied with Always very happy with the service provided. Service is done in a timely manner. Tracey was very friendly and helpful. I was completely satisfied with everything More
Awesome It was my first time taking my car there for an oil change. Everyone was very nice and the waiting area was clean. I will be back for sure! It was my first time taking my car there for an oil change. Everyone was very nice and the waiting area was clean. I will be back for sure! More
Very professional I would highly recommend this dealership Convient location for service. Was treated with the utmost respect . Always attentive kept me informed once I purchased my truck how long it would be Convient location for service. Was treated with the utmost respect . Always attentive kept me informed once I purchased my truck how long it would be until my truck would be ready More
Water leak Tracy is the best! Took care of my problem Very professional Tracy kept me informed on the status of my car Great service department Thank you Tracy is the best! Took care of my problem Very professional Tracy kept me informed on the status of my car Great service department Thank you More
oil change and tire rotation The service people did a good job changing the oil and rotating the tires. I've been here before and I am happy with the service. The service people did a good job changing the oil and rotating the tires. I've been here before and I am happy with the service. More
Service Great service for my Ford Sporttrax. The service was for my 150000 check. I dropped off my truck and they called when the service was completed. Great service for my Ford Sporttrax. The service was for my 150000 check. I dropped off my truck and they called when the service was completed. More
Poor customer service and service dept. This dealership does not care about its customers. When you pay to have a rental vehicle when your car is being serviced they do not supply that vehic This dealership does not care about its customers. When you pay to have a rental vehicle when your car is being serviced they do not supply that vehicle for you they have every excuse why they cannot give it to you and almost always they claim they have none. They treat you as if you're a liar when you tell them problems about your vehicle they loved it when you purchased all the stuff from them when you first bought the vehicle it's like fighting an uphill battle that you just cannot win because of the way they've treated me I own a 15 Ford Focus that they knew had prior it had issues I've been through two clutches with less than 34,000 miles and still have problems but they claim it's in my head and it's all normal I will never buy another Ford again I will never deal with this dealership again they are really big Liars when it comes to their vehicles just my opinion very very very poor customer service skills More
Quick service I had my oil changed and tires rotated at this service. They finished the so quickly that I was back running errands in 45 minutes. I had my oil changed and tires rotated at this service. They finished the so quickly that I was back running errands in 45 minutes. More