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Firelands Toyota

Sandusky, OH

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242 Reviews

904 E Strub Rd

Sandusky, OH

44870

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242 Reviews of Firelands Toyota

March 05, 2020

Todd was friendly from the moment I arrived. He helped me move into a new lease that I could afford. He transferred car seats so I am ready to pick up my grandkids. I would recommend Todd to my friends More

by Mafritz
Recommend Dealer
Yes
Employees Worked With
Todd Carney
Mar 06, 2020 -

Firelands Toyota responded

Thank you for taking the time to review your experience with Todd! He is one of the best and always puts the needs of his customers first. I want to personally thank you for your repeat business, too. Please let any of us know if you have any questions regarding your new Camry. We are all here to help! Kindly, Matt Maschari General Sales Manager (419)502-5610

February 29, 2020

Had an amazing experience! Mike had his hands full with us and he went above and beyond to make sure I walked out happy. It’s very obvious he loves what he does and I would highly recommend him and Kasper More

by jewliaraeking
Recommend Dealer
Yes
Employees Worked With
Mike Basilone
Mar 06, 2020 -

Firelands Toyota responded

I appreciate your positive feedback and recommendation of Mike and the dealership! It was a pleasure serving you and being able to get you into a car you will love. If there is anything we can do to help, please don't hesitate to ask. Respectfully, Matt Maschari General Sales Manager (419)502-5610

February 28, 2020

Great dealership full of friendly people! They gave me a fair value on my trade in and kept me informed on every part of the buying process. Todd was very helpful and taught me everything I need to know abo More

by schmidl5898
Recommend Dealer
Yes
Employees Worked With
Todd Carney
Mar 06, 2020 -

Firelands Toyota responded

Todd will be thrilled to hear your rave review and positive recommendation. He always puts the needs of his customers first. I want to personally thank you for your business and welcome you to the Kasper family. Please let us know if there is anything we can do to assist you in the future. Kindly, Matt Maschari General Sales Manager (419)502-5610

February 27, 2020

Great experience first time Toyota buyer. Salesman made it a smooth ordeal. Would highly recommend to anyone. Everyone we dealt with was friendly and inviting. More

by Bschenko
Recommend Dealer
Yes
Employees Worked With
Todd Carney
Mar 06, 2020 -

Firelands Toyota responded

Thank you for the great review! Todd will be very happy to hear about your experience with him and the dealership. If there is anything at all you need, please do not hesitate to ask. Thanks again and enjoy your new wheels. Kindly, Matt Maschari General Sales Manager (419)502-5610

February 27, 2020

These guys are great. Went above and beyond and helped us through the entire process. Also, you can't beat the free lifetime warranty. The peace of mind it brings is priceless. Thanks again for wo More

by raricejr
Recommend Dealer
Yes
Employees Worked With
Steve Fialkowski, Steve Donahue, Jacob Contreras
Mar 06, 2020 -

Firelands Toyota responded

Thank you for the kind review and positive recommendation. Jacob and the two Steve's will be happy to hear about this. You are right about the warranty, too. It definitely adds peace-of-mind to the car buying experience. Please let us know if you need anything at all. Kind Regards, Matt Maschari General Sales Manager (419)502-5610

February 26, 2020

Nice dealership worked well with and for me! Great salesman Mike Basilone really helped us throughout the process! I only questioned the choice to put a truck on the lot with the badly dry rotted tire More

by MASTITT
Recommend Dealer
Yes
Employees Worked With
Mike Basilone A+, Steve Fialkowski, Steve Donahue, Johnny Perez
Feb 26, 2020 -

Firelands Toyota responded

Thank you for taking the time to leave us a review of your experience with Mike and the rest of the Kasper team. It sounds like they took great care of you. I would like to discuss the tire condition with you at your soonest convenience. Please contact me at (419)502-5610. Thank you! Regards, Matt Maschari General Sales Manager (419)502-5610

February 24, 2020

Alecia was absolutely wonderful to work with. She was friendly and extremely professional. She was so thorough while exlpaining all the features of my new car. I really appreciatex that. She was patien More

by David N
Recommend Dealer
Yes
Employees Worked With
Steve Donahue, Alecia Henson
Feb 26, 2020 -

Firelands Toyota responded

Thank you for taking the time to leave such positive feedback about your experience with Alecia and the rest of the Kasper team. I am very please that we were able to get you into a car you will really enjoy. Your recommendation is much appreciated as well. Please let us know how we can assist you in the future. Kindly, Matt Maschari General Sales Manager (419)502-5610

February 23, 2020

rip off artists Car was brought in for service and was told that the frame was so rusted it shouldn't be driven at all. They could fix it and it would cost between $1 More

by Siam
Customer Service
Price
Recommend Dealer
No
Employees Worked With
Service personnel
February 22, 2020

Steve is a great upfront honest guy that is very hard to find in this business. I worked with Steve in the past. Always willing to help anyone get into their next new or used vehicle. Steve your finally sel More

by Mike.
Recommend Dealer
Yes
Employees Worked With
Steve Fialkowski
Feb 26, 2020 -

Firelands Toyota responded

Mike, thank you for the complement towards Steve. I am sure he will be happy to hear of your kind words. Hopefully you will look to Steve and the rest of the Kasper team in the future. Respectfully, Matt Maschari General Sales Manager (419)502-5610

February 17, 2020

Hands down I would recommend Kasper Toyota for any car purchasing. Mike treated me like family and gave me the best deal on my vehicle. More

by jessicaf0713
Recommend Dealer
Yes
Employees Worked With
Matt Maschari, Mike Basilone
Feb 17, 2020 -

Firelands Toyota responded

Thank you for the great review. You are too kind, Jessica! It was our pleasure assisting you. Mike is surely one of the best. He takes great pride in offering a personal customer experience to all of his customers. You can count on us to offer the same experience after the sale as well! Best, Matt Maschari General Sales Manager (419)502-5610

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