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Findlay Toyota - Service Center

Henderson, NV

4.6
2,225 Reviews

2,225 Reviews of Findlay Toyota - Service Center

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February 09, 2025

Great customer service, I have not had any issues when it comes to servicing my vehicle and communication. I’m very pleased with the staff and Jason. More

by NONE23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
José Ortiz
Feb 10, 2025 -

Findlay Toyota responded

None23, Thank you for mentioning Jason's name in your review! They’ll be delighted to know their efforts made your experience special.

February 09, 2025

Josh and Gilberto were the best at helping us with our purchase. Very friendly and helpful. More

by kim
Recommend Dealer
Yes
Employees Worked With
Doron Bodinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh and Gilberto
Feb 11, 2025 -

Findlay Toyota responded

Kim, We’re happy to see that Josh and Gilberto helped you achieve a 5-Star experience . Your satisfaction is our top priority, and we look forward to seeing you again in the future. Congratulations on your new Vehicle.

February 09, 2025

I’ve been coming here for a few years usually the service guys are friendly and helpful. Yesterday the gentleman was helping but it seems rushed to get to the next customer. More

by armaniwin@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hanrahan
3.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2025 -

Findlay Toyota responded

armaniwin@gmail.com, I’m sorry to hear that your service advisor wasn’t able to provide you with the service experience you were looking for. I will be sure to pass your feedback on, and we’ll work on improving our customer service in order to meet your expectations in the future. Thank you for taking the time out of your day to leave us a review. If you would like to reach us directly please email: Kellyt@findlay auto.com. As a result of your feedback, we are providing our employees with additional customer service training to prevent another experience like this from happening in the future.

February 09, 2025

Kevin my service advisor was great and very helpful. The price to service my car was very affordable. More

by CUBSWIN28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hanrahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2025 -

Findlay Toyota responded

CUBSWIN28, Thank you for mentioning Kevin's name in your review! He'll be delighted to know his efforts made your experience special. Your satisfaction is our top priority, and we look forward to serving you again in the future.

February 09, 2025

Very nice friendly clean place to do business with. At a pretty fair price. Have bought three cars from them More

by SHERYL4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Falcone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2025 -

Findlay Toyota responded

Sheryl4, Thank you for leaving your 5 STAR review. We’re grateful to have you as a valued customer. Please don’t hesitate to reach out to us if there’s anything else we can assist you with. We look forward seeing you again soon. K Thomas – Customer Relations Specialist

February 09, 2025

Punctual, I like the interior associates were friendly. I liked a clean a clean environment. More

by WONCHAEYI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Galicinao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2025 -

Findlay Toyota responded

Wonchaeyi, Thank you for leaving your 5 STAR review. We’re grateful to have you as a valued customer. Please don’t hesitate to reach out to us if there’s anything else we can assist you with. We look forward seeing you again soon. K Thomas – Customer Relations Specialist

February 09, 2025

Fair price and great help. Always trust Findley to not try to gouge me on price More

by PAT53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emilio Sepulveda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2025 -

Findlay Toyota responded

Pat53, Thank you for your feedback. We value you as our customer and We’re happy to see that you had a 5-Star experience.

February 09, 2025

Jordan has grown to be an excellent service advisor. Glad he is our service advisor. More

by EDLICON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2025 -

Findlay Toyota responded

Edlicon, Thank you for feedback and mentioning Jordan Santos in your review. I'm sure he'll be happy to know that he was able to meet your expectations. Your satisfaction is our top priority, and we look forward to serving you again in the future. K Thomas- Customer Relations Specialist

February 09, 2025

I lost the first review I had typed. Service department was excellent. I waited the the car, wait time was reasonable, communication with service department was also excellent. I drive p More

by n_mendoza99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Xavier Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2025 -

Findlay Toyota responded

n_mendoza99, Thank you for leaving your 5 STAR review. We’re grateful to have you as a valued customer. Please don’t hesitate to reach out to us if there’s anything else we can assist you with. We look forward seeing you again soon. K Thomas – Customer Relations Specialist

February 09, 2025

The service was excellent. My salesman Hugo was awesome. He was knowledgeable about Toyota products and answered all my questions thoroughly. He was not pushy and was understan More

by LATRICIAS3
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yiran Wang
3.0
This rating includes all reviews, with more weight given to recent reviews.
Natalie Arenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hugo Romero, Brandon Day, 5 stars
Feb 11, 2025 -

Findlay Toyota responded

Latricias3, We’re happy to see that your sales person Hugo helped you achieve a 5-Star experience . Your satisfaction is our top priority, and we look forward to seeing you again in the future.

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