Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Findlay Toyota - Service Center

Henderson, NV

4.6
2,126 Reviews
Call Service Center (702) 566-2573

2,126 Reviews of Findlay Toyota - Service Center

Sort by
March 03, 2025

Emilio is an excellent representative always spot on with his service, personality and care for his customers More

by Debbie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emilio Sepulveda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 04, 2025 -

Findlay Toyota responded

Debbie, Thank you for feedback and mentioning Emilio's name in your review. I'm sure he'll be happy to know that he was able to meet your expectations. Your satisfaction is our top priority, and we look forward to servicing your vehicle again soon. K Thomas- Customer Relations Specialist

March 03, 2025

Excellent and friendly service. I would recommend this location in Henderson, Nevada. The service team member provided excellent service. More

by Kathyrn H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Xavier Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 04, 2025 -

Findlay Toyota responded

Kathyrn, Thank you for leaving your 5 star review. We are glad to know that you had an excellent service experience. Your satisfaction is our top priority, and we look forward to servicing your vehicle again soon. K Thomas- Customer Relations Specialist

March 03, 2025

Absolutely amazing customer service that’s what keeps me coming back!!! Xavier was very knowledgeable and very professional More

by EDIRK25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Xavier Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 04, 2025 -

Findlay Toyota responded

Edirk25 Thank you for feedback and mentioning Xavier's name in your review. I'm sure he'll be happy to know that he was able to meet your expectations. Your satisfaction is our top priority, and we look forward to servicing your vehicle again soon. K Thomas- Customer Relations Specialist

March 02, 2025

Eric was a total pro, super personable, and got me in and out of the maintenance shop quickly. Couldnt recommend him enough. More

by EDDIESOLIS1996
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Rodriguez
Report | Print
Mar 05, 2025 -

Findlay Toyota responded

Thank you for your feedback. We're glad to know that you had a 5 star service experience with us. We appreciate your support and glad that we were able to meet your expectations. Thank you again for servicing your vehicle at Findlay Toyota. We appreciate you stopping by. See you soon.

March 02, 2025

Went in for an oil change and someone threw away my gated community sticker permit thinking it was a mileage reminder. Absolutely pissed that I have to go through this. More

by next5E
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dalton Mckenna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 05, 2025 -

Findlay Toyota responded

Hello Thank you for your feedback . We’re sorry for the loss of your community sticker. Please let us know how we can replace it. Please contact our Customer Relations Manager at:Kellyt@findlayauto.com

March 02, 2025

Great service—prompt with detailed notification regarding identified issues. This is a busy location but they’ve always been able to provide me service without delay. More

by JDSBVT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Collier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 04, 2025 -

Findlay Toyota responded

JDSBVT, Thank you for your 5 star review. Your satisfaction is our top priority, and we look forward to serving you again in the future.

March 02, 2025

Todo el personal es amable, gentil, el servicio excelente, prontitud y esmero, lo recomendaría a cualquiera. More

by Rany Martinez
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phill Crabtree
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maverik Bodnar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
March 02, 2025

Outstanding customer service from the greeting at arrival in the service lines to the plan with our amazing service advisor, Will Collier, to the checkout desk and final pickup of the car when completed! More

by NAJAT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Collier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 05, 2025 -

Findlay Toyota responded

Thank you for your feedback and for mentioning Will Colliers name. We're glad to know that you had a 5 star service experience with us. We appreciate your support and glad that we were able to meet your expectations. Thank you again for servicing your vehicle at Findlay Toyota. We appreciate you stopping by. See you soon.

March 02, 2025

Went to Toyota to exchange a battery that was still under warranty. I was told to pay 50% for battery with a 84 month warranty. My battery die after 3 years of use. I was under the impression that the batt More

by RSORIA2
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Emilio Sepulveda
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 05, 2025 -

Findlay Toyota responded

Rsoria, Thank you for your feedback. We're sorry for any miscommunication regarding your battery. We have notified your service advisor who will be reaching out to you to discuss the warranty on your 3 yr old battery. If you have any questions, please contact our Customer Relations Manager : Kellyt@findlayauto.com

March 02, 2025

Excellent service both on the phone and in person I was very impressed with all the staff More

by Winn2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emilio Sepulveda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 05, 2025 -

Findlay Toyota responded

Thank you for your feedback. We're glad to know that you had a 5 star service experience with us. We appreciate your support and glad that we were able to meet your expectations. Thank you again for servicing your vehicle at Findlay Toyota. We appreciate you stopping by. See you soon.

1
2
3
...
213