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Findlay Toyota - Service Center

Henderson, NV

4.6
2,228 Reviews

2,227 Reviews of Findlay Toyota - Service Center

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March 23, 2025

Very pleasurable experience, Jamie was my service contact rep., took care of us in a timely and professional manner More

by GSCOTTK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Falcone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Findlay Toyota responded

GSCOTTK, We're glad to know that you had a 5 star service experience and that Jamie took care of you in a timely and professional manner. We appreciate your support and glad that he was able to meet your expectations. We look forward to servicing your vehicle again soon.

March 23, 2025

This was the best experience I’ve had taking my vehicle in to be serviced. Great service department. More

by SRFRAZIER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Blum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Findlay Toyota responded

SRFRAZIER, Thank you for your feedback. We are so pleased to know that you are happy with the outcome of your recent service visit. We appreciate your loyalty and value you as our customer. We look forward to your next visit at Findlay Toyota. Thank you for stopping by.

March 23, 2025

As always, Xavier is very professional and knowledgeable about his craft. He is very understanding and helpful in any way he can to explain our situation. More

by FILARDO812
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Xavier Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Findlay Toyota responded

Thank you for your feedback and for mentioning Xavier's name. We're glad to know that you had a 5 star service experience with us. We appreciate your support and glad that we were able to meet your expectations. Thank you again for servicing your vehicle at Findlay Toyota. We appreciate you stopping by. See you soon.

March 22, 2025

I only had personal interaction with Tony & Daniel who transported my vehicle to Findlay & back to my home. They were great, A+. My only other contact was by telephone with Xavier. He kept me apprised reg More

by KASIE2000
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Xavier Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony, Daniel
Mar 25, 2025 -

Findlay Toyota responded

Kasie2000, Thank you for sharing your experience with us. We're glad that we could exceed your expectations. If there’s anything else we can do to make your next visit even better, please let us know.

March 21, 2025

Shaun was helpful in providing me options of either waiting for my car or make use of the car provided by Findlay to go home and wait for my car to be services. Although I chose to wait, I appreciate More

by VERNICEJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Galicinao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2025 -

Findlay Toyota responded

Vernicej, Thank you for your fantastic 5-star rating and for mentioning Shaun's name. We were glad to know that he provided you with options to go home or wait for your car. Thank you again for your support and we look forward to seeing you again soon.

March 19, 2025

JAMIE IS AN AWESOME SERVICE TECHNICIAN! HE WAS HONEST, PATIENT, KIND, AND GENUINE, AS WELL AS PERSONABLE. HE TREATED ME LIKE A VALUABLE CUSTOMER YESTERDAY WHEN I CAME TO GET MY CHRX SERVICE More

by DOMINIQUE JONES :)
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethamar Kosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Falcone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2025 -

DOMINIQUE JONES :) responded

FINDLAY TOYOTA IN HENDERSON, NV, YOU GUYS ARE THE ABSOLUTE BEST IN THE NORTH, SOUTH, EAST AND THE WEST, HANDS DOWN!!! :)

Mar 21, 2025 -

Findlay Toyota responded

Dominique. Thank you for the 5 star review. We appreciate your kind words. If there is anything we can do to make your next visit even better please let us know.

March 18, 2025

I had a wonderful experience ! Matt is a great service advisor he is always on point. I had an awful experience at Lexus which I explained and Toyota ended up finding the problem More

by TERESASELLSLV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2025 -

Findlay Toyota responded

Teresaasellslv, We appreciate your positive feedback – and glad to know that Matt was always on point and that we found your problem and fixed it. It is our goal to always provide the best service possible.

March 18, 2025

Very professional and always clean good coffee service is fair and honest on pricing reliability good customer service More

by SWOP7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris Yanku
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phill Crabtree
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Beatrix , Brandon Snowden
Mar 19, 2025 -

Findlay Toyota responded

SWOP7, Thanks so much for sharing your experience with us. We appreciate your positive feedback. It's our goal to always provide the best service possible. Your satisfaction is our top priority, and we look forward to servicing your vehicle again soon.

March 16, 2025

Waited 2 hours for oil change even with appointment. Not happy at all.Is not normal. More

by VIVIRS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ron Sharp
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2025 -

Findlay Toyota responded

Hello Vivirs, Thank you for sharing your recent service experience with us. We're sorry that your wait time took longer than promised. We know your time is valuable and we apologize for the inconvenience this may have caused you. Your feedback helps us improve our processes and better serve our customers. We take all reviews seriously and are using them in our continuous improvement efforts. We value you as our customer and look forward to exceeding your expectations in the future.

March 16, 2025

Mr. Sepulveda's professional and courteous service was outstanding. Keep up the good work! Dave Gleen in sales is also great. More

by SANDIEGO818
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Glenn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emilio Sepulveda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2025 -

Findlay Toyota responded

Sandiego818, Thank you for sharing your experience with us. We're glad that Mr. Sepulveda was able to exceed your expectations. If there’s anything else we can do to make your next visit even better, please let us know.

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