Findlay Toyota - Service Center

Excellent service. Professional service advisor. Quick turn around time. Very friendly staff. Awesome experience. Will collier gets the job done !! Professional service advisor. Quick turn around time. Very friendly staff. Awesome experience. Will collier gets the job done !! More

The dealership is great the only thing is the wait time for service a simple oil change or well the green service took 5 hours the person I spoke with said 3 hours but I did take in consideration that it for service a simple oil change or well the green service took 5 hours the person I spoke with said 3 hours but I did take in consideration that it was on a Saturday. I will come during the week next time. More

The service clerk, Brandon, was extremely helpful and courteous. He went into great details on what services were going to be due soon and supplied the pricing. Then helped me in choosing which services courteous. He went into great details on what services were going to be due soon and supplied the pricing. Then helped me in choosing which services would be beneficial now and which could wait til my next service date More

Awesome services and experience. Shout out to Kai who was recommended to me by Jordan Santos! Shout out to Kai who was recommended to me by Jordan Santos! More

Tim was friendly,helpful and the service was completed in a timely fashion. Waiting area was clean and comfortable. a timely fashion. Waiting area was clean and comfortable. More

I’m consistently impressed with Findlay Toyota in Henderson. Always a great experience and I drive out feeling pleased with my my vehicle’s service. Henderson. Always a great experience and I drive out feeling pleased with my my vehicle’s service. More

I am soo thankful for their service especially their pickup and drop off service , great member service from the beginning to the end of when they picked up my car at my house to when they dropped it o pickup and drop off service , great member service from the beginning to the end of when they picked up my car at my house to when they dropped it off I highly recommend them For your auto service needs And purchasing your auto from them More

A big shout out to findly toyota and also Tim McFadden very helpful and professional Thank you very helpful and professional Thank you More

Well, my wife called down there six different times about our windshield that got cracked and we paid $75 to replace it. I told him I had the insurance for that. They told me I didn’t. I got the manager at S our windshield that got cracked and we paid $75 to replace it. I told him I had the insurance for that. They told me I didn’t. I got the manager at Service. He told me I didn’t have it and I had to go check myself, when I bought the car insurance I bought my wife’s been down there three times so I finally had to go down there and figure it out. I went to the first desk. They told me it was the service problem. I got involved with my sales guy, he got the service manager involved. The service manager told me I didn’t have the insurance and I needed to go find , the finance manager and see what insurance I had he looked at right up printed it out and highlighted it for me. I took it back to the service manager and they look shocked and they finally reimburse my $75 but I shouldn’t have to do this kind of footwork for your guises business. If the finance manager has a computer then why in the xxxx don’t the service people have it in their computer , it’s sickens me. I didn’t have to lift a hand of foot or run around and do anything when I bought the car now that the car been bought it’s like you give a xxxx about me or anyone else I’ve sent four or five people there and if this is the service you guys are given and giving people the runaround then I don’t wanna send anybody there anymore , I’d like to hear feedback if I don’t get feedback I’m gonna come down there and talk to somebody cause I wasn’t not happy at all. They treated my wife me or anyone in there. I hope you understand this is a sucky review because this sucked. More

Poor customer service. I had to wait 5hrs(did not want to go home and double back) the dealership was about to close. The DCM on my car needed updating. I got one update vi I had to wait 5hrs(did not want to go home and double back) the dealership was about to close. The DCM on my car needed updating. I got one update via text it was taking longer than expected. Then with 20 minutes left til closing I found the agent to find out what was going on with the car. He told me the car will have to be left overnight to finish the update. He would give me a rental to get home. While walking over to the office I saw my car parked as if it was done. As I’m waiting for the rental the agent calls me and tells me the car is done. I was more curious how long my car really sat out there ready to go. More