Fields BMW Winter Park

Entire dealership is friendly and the customer service is beyond excellent. My experience with Matt Stephens in the service dept has always been appreciated.....outstanding service advisor and team! beyond excellent. My experience with Matt Stephens in the service dept has always been appreciated.....outstanding service advisor and team! More

I purchased a 2011 BMW 328i a few weeks ago at Fields BMW in Winter Park, Florida. My experience was nothing but positive!!! From being greeted warmly and genuniely welcomed when I walked in the door to me in Winter Park, Florida. My experience was nothing but positive!!! From being greeted warmly and genuniely welcomed when I walked in the door to meeting my Client Advisor to my introduction to the Service Advisor who had been assigned to handle any future service requirements. The team at Fields has demonstrated great customer service and professionalism and I would gladly recommend this dealership to family, friends and or associates. Carole Morris More

Matt Stephens is awesome. He helped me with all my issues and went above and beyond. I highly recommend Fields BMW and all of their staff. They are the definition of professionalism. issues and went above and beyond. I highly recommend Fields BMW and all of their staff. They are the definition of professionalism. More

My Service advisor Matt was very knowledgeable about my BMW and a pleasure talking to and working with. I would trust Nick working on any of my cars or boat engines. This service and the facilities at fiel BMW and a pleasure talking to and working with. I would trust Nick working on any of my cars or boat engines. This service and the facilities at fields is one if the reasons why I keep coming back. Thanks, Mark Sims More

With my busy schedule working for the Orlando Magic it is very had to get my car in for service, thanks to Richard who always takes care of me, has a loaner car ready for me and brings it to me if I can't ma very had to get my car in for service, thanks to Richard who always takes care of me, has a loaner car ready for me and brings it to me if I can't make it to Fields. I will always recommend Fields BMW to all my friends and family!!! More

I love Fields BMW! All around great experience when you go there! They have an amazing service department! I would recommend if you need any service see Richard Gaffney he is always on top of things, every go there! They have an amazing service department! I would recommend if you need any service see Richard Gaffney he is always on top of things, every time I need service he had a loaner car ready for me and of I can't make it to the dealer he will bring it to my house and pick my car up! Excellent service! Thanks again! Amy More

As always great service at Fields BMW, just a quick note few weeks ago I had gotten a nail in 2 of my tires Richard Gaffney called me back right away and told me to bring it in and he would have a loaner fo few weeks ago I had gotten a nail in 2 of my tires Richard Gaffney called me back right away and told me to bring it in and he would have a loaner for me so I could get home. I told him I would be there by 5:30 and was not so lucky to do that, I was stuck in traffic, I called him and told him I wouldn't be there until 6:-6:15 he waited for me until I got there had a loaner ready for me. Cameron in the Hertz office was extremely helpful, got me in and out. Appreciate all the help from everyone at Fields, I know if I ever get into bind I can count on Richard and his staff to make it quick and peaceful to drop off my car! More

Never recommended by me all my friends will know about this experience do not honoured warranty wasted my day off told to bring car in this experience do not honoured warranty wasted my day off told to bring car in More

Jay Fitzgerald the Salesman was instrumental in closing our deal both in terms of the Trade In ( a BMW X3 previously aquired from them), as well as the price for the purchased Unit. Not only did he pursued our deal both in terms of the Trade In ( a BMW X3 previously aquired from them), as well as the price for the purchased Unit. Not only did he pursued our goal and interest, but Fitzgerald also made us aware of the complete Fields BMW Experience (free weekly car wash, 10% discount on parts, free breakfast/lunch when servicing or visiting the Winter Park location), plus the free maintenance for 4 years or 50,000 miles. Even after the sale, Fitzgerald follow up on additional items like rear Cargo Liner, Weather Mats, etc. so we could protect our Unit and keep same in as new condition for years to come. They also offered additional protective packages fro the wheels/Tires, Key Care/replacement, Auto Butler for the Paint and interiors which not only saves you money and provide you security (remote opening of doors or finding and shutting down vehicle if stolen), but you make sure the BMW is serviced and taken care by expert technicians with the best products suitable for the FL climate. We highly recommend Fields BMW and salesman Jay Fitsgerald to anyone seeking to have the unique BMW Driving experience combined with the best service and attentions to details I have ever experienced in my over 40 years buying automobiles. Edmundo More

I was looking to buy the 320i new and when I called the dealership with questions I spoke with Jay Fitzgerald. In speaking with Jay he was very informative and friendly from the first phone call. I went to dealership with questions I spoke with Jay Fitzgerald. In speaking with Jay he was very informative and friendly from the first phone call. I went to the dealership on 7/27/13 to pick up my new vehicle and from the minute I walked into the dealership I was treated with the utmost respect and professionalism by Jay and Nadia. I can tell in speaking with Jay that he really believes in the product that he is selling which is very important as a buyer. Fields BMW, Winter Park is the best dealership I have ever done business with, keep up the great job. Why did I give the great rating speaks for itself, great service, great dealership, great pricing with the little extras have all earned the best rating in my opinion based on my experience. CS More