Fields BMW Winter Park

Horrific service at Fields BMW!!!! They gave me substandard service and charged me for service that they did not complete on my vehicle...infact I had to leave work and visit the dealer They gave me substandard service and charged me for service that they did not complete on my vehicle...infact I had to leave work and visit the dealership service department to point out the problem with my car...the mechanics are clueless! I will never return for service at this dealership! Period!!! More

Bmw genius My wife and I just went thru all the option with Archie Ferguson, the bmw genius. Great learning experience. Archie was very, very helpful. This My wife and I just went thru all the option with Archie Ferguson, the bmw genius. Great learning experience. Archie was very, very helpful. This is our second BMW purchase from Fields. We are very happy with the way we are always treated. Joe Allegra, Dave Gilbert and Archie Ferguson provide the best service a customer could possibly expect More

Best car buying experience I've had I just wanted to give credit where credit is due. Justin Rowe, Eddie Santiago, and everyone from the finance manager to the receptionist provided outs I just wanted to give credit where credit is due. Justin Rowe, Eddie Santiago, and everyone from the finance manager to the receptionist provided outstanding service. I was in and out with my new car in about an hour. In addition, the staff went above and beyond to make sure I was completely satisfied with my vehicle, the financing was better than any bank, and they even called me after the sale to extend a promotion to pay the first month's payment towards my car. More

BMW Purchase I would like to say how GREAT of an experience Jay F. made our purchase. He went above and beyond any expectations we had. He made a special day eve I would like to say how GREAT of an experience Jay F. made our purchase. He went above and beyond any expectations we had. He made a special day even more spectacular than expected. He delivered with a large red bow on top! Couldn't have asked for anything better. I have been in and out of that dealer for the past 5 years trying to find the right vehicle. But it wasn't just the car that captivated me. It was how Jay made our experience such a special one. He made us feel like we were his one and only Customer! He searched to find us the one with all the detailed package items we wanted in just 4 days......It's a very competitive market and you really have to go above and beyond and that's just what Jay F. did! I would highly recommend him to anyone that is in the market for a new toy. Thanks Jay F. for standing above all!!! You are one of a kind!!!! More

navigating controls I needed an "expert" to help me navigate all of the buttons, controls, etc! Bryan Bilancione was awesome! He saved me hours of manual reading time! I I needed an "expert" to help me navigate all of the buttons, controls, etc! Bryan Bilancione was awesome! He saved me hours of manual reading time! I know more about this BMW in 1 day than I know about my Mercedes that I've owned for A YEAR!! Highly recommend him! More

Great deal at a Great Dealership Frustrated looking at used cars when I finally found a BMW at Fields. Received the best sales help from Justin R. and Eddie S. got us through the fina Frustrated looking at used cars when I finally found a BMW at Fields. Received the best sales help from Justin R. and Eddie S. got us through the financials painlessly. I will definitely go back to Fields when it comes time to trade this extremely nice 135i in on something new. The employees are treated well and it shows in their demeanor, making for an overall pleasant buying experience. More

Great Experience Great experience from start to finish. I am returning client and never had a bad experience. Quick and easy purchase with knowledgable and friendly st Great experience from start to finish. I am returning client and never had a bad experience. Quick and easy purchase with knowledgable and friendly staff. More

Happy M4 owner! Just like to thank Dennis and the entire Winter park staff for making my experience pleasant and helping me obtain this fantastic car. Picked up a Just like to thank Dennis and the entire Winter park staff for making my experience pleasant and helping me obtain this fantastic car. Picked up a new M4 coupe last night, after weeks of shopping and several phone calls to multiple dealerships I was fortunate enough to call Fields BMW in Winter Park and get in touch with Dennis. For the first time since I started the search I reached a knowledgeable friendly sales consultant (Dennis) he made me feel comfortable about giving him and the company my business. The deal was hassle free and at a great price, when I picked up the car everything was as promised no hidden fees or surprises. He had all my paperwork ready and I signed in 5 mins, I met a few other members of the staff all very nice professional folks that congratulated me on my purchase. I really felt bad because Dennis had to stay 30 mins past closing for me to get my car that day due to my schedule, but not only was he willing he spent his own time making sure I understood my new car and all it's features, this was after I told him it was not necessary due to the time. To top it all off Dennis has followed up with me on my purchase already this morning along with a business manager and made it clear he was always available to answer any questions in the future. If your in the market for a new or used BMW stop reading and give Dennis a call you will not be disappointed. I am a firm believer you can't over pay for great service and I am 110% satisfied with my purchase and experience, can't ask for more than that! For what it's worth I have been in the auto industry for 21 years and have purchased more cars than I can remember it's not often I take the time to write a review but I feel these guys deserve recognition for the great job they did. We will be doing more business in the future (the wife can't stop talking about the X5 on the showroom). Thanks guys good job! More

Tudoring of eletrontic functions Bryan Bilacione was very knowledgeable and patient. He went beyond making sure we understood the functions of the car and offered follow up help. Ex Bryan Bilacione was very knowledgeable and patient. He went beyond making sure we understood the functions of the car and offered follow up help. Excellent job! More

GREAT SERVICE!! GREAT PEOPLE!!! Fields BMW IS GREAT!!! I took my pre-owned 2011 BMW 328i in to meet with the BMW Genius. I had questions as to the use of some of the functions/features of my car. Bryan s I took my pre-owned 2011 BMW 328i in to meet with the BMW Genius. I had questions as to the use of some of the functions/features of my car. Bryan spent a considerable amount of time "tutoring" me (very patient and instructive). I pointed out the weather strip on the driver's had been torn/worn by the previous owner. He suggested we go into the service, parts department to see what the price would be to replace it. I was pleasantly surprised when the service manager told us he could cover the part and installation under the existing warranty coverage. When it's time for service or time to make another purchase, I hope to return either to Wymore or Orange Blossom. More