Fields BMW Winter Park

Very POOR service, I visited another dealer and bough a X4 Even when you have a huge inventory the costumer service is POOR. The customer service is not good, I think The sales man though that we don't have m Even when you have a huge inventory the costumer service is POOR. The customer service is not good, I think The sales man though that we don't have money to buy a BMW but we bought a X4 in Orange Blossom trail Firlds More

Oil change The overall experience was great to the guy who meets u when u pull ur car in. To the cook who makes u a free breakfast. And Matt the service guy who The overall experience was great to the guy who meets u when u pull ur car in. To the cook who makes u a free breakfast. And Matt the service guy who takes care of u and is very people oriented More

awesome customer service I bought a new car and I was treated with super great I'll recommend this dealership to anybody they wants a good customer serviceyou guys are second I bought a new car and I was treated with super great I'll recommend this dealership to anybody they wants a good customer serviceyou guys are second to none my sales associate took his time to teach me everything I needed to know about the car More

Thank you for helping with a very expensive repair. Everyone very helpful. The car is coming back for more work so see you all soon for helping with a very expensive repair. Everyone very helpful. The car is coming back for more work so see you all soon More

Customer focused I really appreciated their attention to detail and how pleasant they were. We really enjoyed our experience working with Manny. We would recommend him I really appreciated their attention to detail and how pleasant they were. We really enjoyed our experience working with Manny. We would recommend him in a heart beat More

No Hassle Car Buying Experience! While shopping around for a new car, you often encounter salesmen and dealerships that only care about their bottomline. They will lure you in with pr While shopping around for a new car, you often encounter salesmen and dealerships that only care about their bottomline. They will lure you in with promises of low prices only to turn around and add fee after fee and try to pressure you into a deal you are not satisfied with. This was not the case with Fields BMW Winter Park, specifically Eli Luber. From day 1 Eli was extremely helpful, upfront, honest and price transparent. He took the time to answer my numerous questions and was very pleasant to work with. In the end, I walked away with a great car, a great deal and an even better experience. I highly recommend this dealership - and do yourself a favor by asking for Eli Luber! More

Horrific service at Fields BMW!!!! They gave me substandard service and charged me for service that they did not complete on my vehicle...infact I had to leave work and visit the dealer They gave me substandard service and charged me for service that they did not complete on my vehicle...infact I had to leave work and visit the dealership service department to point out the problem with my car...the mechanics are clueless! I will never return for service at this dealership! Period!!! More

Bmw genius My wife and I just went thru all the option with Archie Ferguson, the bmw genius. Great learning experience. Archie was very, very helpful. This My wife and I just went thru all the option with Archie Ferguson, the bmw genius. Great learning experience. Archie was very, very helpful. This is our second BMW purchase from Fields. We are very happy with the way we are always treated. Joe Allegra, Dave Gilbert and Archie Ferguson provide the best service a customer could possibly expect More

Best car buying experience I've had I just wanted to give credit where credit is due. Justin Rowe, Eddie Santiago, and everyone from the finance manager to the receptionist provided outs I just wanted to give credit where credit is due. Justin Rowe, Eddie Santiago, and everyone from the finance manager to the receptionist provided outstanding service. I was in and out with my new car in about an hour. In addition, the staff went above and beyond to make sure I was completely satisfied with my vehicle, the financing was better than any bank, and they even called me after the sale to extend a promotion to pay the first month's payment towards my car. More

BMW Purchase I would like to say how GREAT of an experience Jay F. made our purchase. He went above and beyond any expectations we had. He made a special day eve I would like to say how GREAT of an experience Jay F. made our purchase. He went above and beyond any expectations we had. He made a special day even more spectacular than expected. He delivered with a large red bow on top! Couldn't have asked for anything better. I have been in and out of that dealer for the past 5 years trying to find the right vehicle. But it wasn't just the car that captivated me. It was how Jay made our experience such a special one. He made us feel like we were his one and only Customer! He searched to find us the one with all the detailed package items we wanted in just 4 days......It's a very competitive market and you really have to go above and beyond and that's just what Jay F. did! I would highly recommend him to anyone that is in the market for a new toy. Thanks Jay F. for standing above all!!! You are one of a kind!!!! More