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Fields BMW Winter Park

Winter Park, FL

4.5
785 Reviews

963 N Wymore Road

Winter Park, FL

32789

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785 Reviews of Fields BMW Winter Park

June 22, 2015

Thank you for getting me in so quickly. I punctured a tire and was leaving that morning for s trip out of town. Jack got me in ASAP, changed the tire out and I was on my way I a few short ho More

by MBennett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack Todd
Jun 29, 2015 -

Fields BMW Winter Park responded

Thank you, MBennett, I'm happy Jack was able to get you back on the road so quickly! Fast and exceptional service is what we strive for with every Service appointment. If there is anything else we may do to enhance the quality of your ownership, please let me know. Best Regards, Mike Spann, Manager.

June 20, 2015

Great advisor! Our adviser was very very friendly and helpful. He did his best to help us with the issue! It was very pleasant experience! Outstanding service. More

by Damyanov
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Gaffney
Jun 22, 2015 -

Fields BMW Winter Park responded

That's wonderful to hear and it's the type of experience we strive for all the time! Please let me know if there is anything we may do to better serve your automotive needs. Thank you for being part of the Fields family. Best Regards, Joe Allegra, Service Manager.

June 19, 2015

Much more satisfying than the first service experience. Mike Crenshaw was very nice and managed my car well. When I got my car back it was clean & working well. This experience was much better than my More

by Retired
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Crenshaw
Jun 22, 2015 -

Fields BMW Winter Park responded

I'm happy we were able to turn around your previous experience and ensure you receive only the best experience. If there is anything else we may do to better serve your automotive needs or any way we may further improve on your experience, please let me know. It's our pleasure to serve you. Kind Regards, Joe Allegra, Service Manager.

June 17, 2015

Matt stephens is awesome! The service advisor, matt stephens, is the definition of a professional. He makes getting my car service easy and quick. I highly recommend him and More

by joshinya
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Stephens
Jun 22, 2015 -

Fields BMW Winter Park responded

That's what we love to hear! I will make sure Matt gets your feedback. Thank you for your continued business and for choosing Fields BMW. If there is anything we may do to further improve your automotive experience, please let me know. Sincerely, Joe Allegra, Service Manager.

June 15, 2015

Great Customer Service Service Advisors Patty and Mike are great. They helped me get service on my vehicle and got me In and out very quickly. The lunch was great. What a gr More

by Dannybell55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patty,Mike
Jun 22, 2015 -

Fields BMW Winter Park responded

That's wonderful! I'm delighted you enjoyed the complimentary amenities during your visit! It's our pleasure to serve your automotive needs. We appreciate your kind words and your business. Best Regards, Joe Allegra, Service Manager.

June 14, 2015

service Took my car in for new service and got taken care of by Patti. She is fantastic!! 10 stars for her. They also cleaned my car and left it new More

by Thw69
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patti
Jun 22, 2015 -

Fields BMW Winter Park responded

That's great to hear! We're happy to have Patti as part of an amazing team! I will make sure to pass along your kind feedback and share it with the group. If there is anything else we may do to improve your ownership, please let me know. Sincerely, Joe Allegra, Service Manager.

June 13, 2015

Scheduled Maintenance and Tire Recommendation on replacement They were professional,thorough,and clear concerning the recommended actions that needed to be taken. All the recommendations were accepted and comple More

by Bill4Joan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Stephens
Jun 22, 2015 -

Fields BMW Winter Park responded

Thank you for your business and for the nice comments about our team. If there is anything I can help you with down the road, please let me know. We appreciate your kind words and your business. Kind Regards, Joe Allegra, Service Manager.

June 10, 2015

Great as usual They took the time to make sure that my needs were met. Especially with providing a loner. They serviced the car and did a good job at cleaning it u More

by Rdave561
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Gaffney
Jun 22, 2015 -

Fields BMW Winter Park responded

Thank you for taking the time to review our dealership and our team. If there is anything else we may do to help in any of your automotive needs, please let me know. Sincerely, Joe Allegra, Service Manager.

June 06, 2015

Excellent service as usual. I've done business with fields more than twice and their service is second to none. They are exceptional! The staff are friendly and their sales repre More

by ajawad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Saif Aman
Jun 22, 2015 -

Fields BMW Winter Park responded

Wow, that's great! Thank you for your continued business! We're delighted to serve your automotive needs. Please let me know if there is anything we may do to better serve you. Kind Regards, Mike Spann, Manager.

June 06, 2015

Excellent service The timeliness and professionalism of the service department is unrivaled. David Susa is great to work with and has done a fantastic job with getting More

by Durwood31
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Susa
Jun 22, 2015 -

Fields BMW Winter Park responded

That's great and I will make sure to pass along your kind feedback to David and our team. Feel free to stop by anytime during our normal business hours for breakfast or lunch in our Gourmet Cafe and a free car wash, all part of being part of the Fields family. Thank you for your business! Best Regards, Joe Allegra, Service Manager.

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