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Fields BMW Winter Park

Winter Park, FL

4.3
791 Reviews

963 N Wymore Road

Winter Park, FL

32789

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791 Reviews of Fields BMW Winter Park

July 06, 2015

Superior service Fields BMW has been by far the most pleasurable dealership I have ever dealt with. Whether I have needed maintenance, body work or warranty repair, th More

by Jkirkman32810
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack Todd
Jul 08, 2015 -

Fields BMW Winter Park responded

That's great to hear, jkirkman32810! Yours is the experience we strive to provide on every visit and if there is anything further we may do to enhance the quality of your ownership, please let me know. Thank you for choosing Fields BMW. Sincerely, Mike Spann, Manager.

July 03, 2015

Jason A is awesome Excellent service every time. I highly recommended Fields for servicing your vehicle you won't be disappointed. Jason is an expert at what he does. Th More

by FirstladyAP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason A
Jul 06, 2015 -

Fields BMW Winter Park responded

Thank you, that's what we like to hear! Most importantly, I'm delighted we were able to provide you with exceptional service. If there is anything we may do to elevate your ownership experience further, please let me know. Best Regards, Joe Allegra, Service Manager.

July 02, 2015

Great place Helpful and competent....everything you'd expect from a top tier organization......paid off my trade in 2 days!!! Just awesome all around.....Will def More

by FloridaCentral
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy (sales)
Jul 06, 2015 -

Fields BMW Winter Park responded

Thank you for your kind words and your business and congratulations on your new vehicle! If there is anything we may do to better serve your automotive needs, please let me know. Thank you for choosing Fields BMW and welcome to the Fields family! Kind Regards, Mike Spann, Manager.

June 27, 2015

Efficient service Fast service, no hassle. Drop off car and picked up the loaner; same thing with dropping off the loaner and picked up my car when the service was done More

by Beemer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Grenshaw and (sorry) guy at the loaner service
Jun 29, 2015 -

Fields BMW Winter Park responded

That's wonderful to hear and what we strive to provide with every service appointment! If there is anything we may do to serve you better, please let me know. Kind Regards, Joe Allegra, Service Manager.

June 24, 2015

Great customer service. Outstanding customer service, on time delivery of my vehicle within the estimated service time and appreciate the courtesy car ride. Only issue was no More

by Bobby Tree
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Susa and a different Dave was my courtesy van driver.
Jun 29, 2015 -

Fields BMW Winter Park responded

I'm very sorry for the oversight of our team on your oil service reminder. We have a checklist in place to ensure that this does not happen and I have taken the necessary measures to ensure this does not happen again. I'm delighted, however, that we were able to provide you with exemplary customer service and on-time delivery. If there is anything further we may do to elevate your ownership, please let me know. Sincerely, Joe Allegra, Service Manager.

June 22, 2015

Always top service My service advisor Jack went out of his way to try to help me with a warranty claim. While the ultimate outcome wasn't what I hoped for, I appreciated More

by Pam1298
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack Todd
Jun 29, 2015 -

Fields BMW Winter Park responded

Thank you, it's our pleasure to serve your automotive needs! If there is anything further we may do to enhance the quality of your ownership, please let me know. I will be sure to share your positive feedback with Jack and our team. Kind Regards, Mike Spann, Manager.

June 22, 2015

Thank you for getting me in so quickly. I punctured a tire and was leaving that morning for s trip out of town. Jack got me in ASAP, changed the tire out and I was on my way I a few short ho More

by MBennett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack Todd
Jun 29, 2015 -

Fields BMW Winter Park responded

Thank you, MBennett, I'm happy Jack was able to get you back on the road so quickly! Fast and exceptional service is what we strive for with every Service appointment. If there is anything else we may do to enhance the quality of your ownership, please let me know. Best Regards, Mike Spann, Manager.

June 20, 2015

Great advisor! Our adviser was very very friendly and helpful. He did his best to help us with the issue! It was very pleasant experience! Outstanding service. More

by Damyanov
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Gaffney
Jun 22, 2015 -

Fields BMW Winter Park responded

That's wonderful to hear and it's the type of experience we strive for all the time! Please let me know if there is anything we may do to better serve your automotive needs. Thank you for being part of the Fields family. Best Regards, Joe Allegra, Service Manager.

June 19, 2015

Much more satisfying than the first service experience. Mike Crenshaw was very nice and managed my car well. When I got my car back it was clean & working well. This experience was much better than my More

by Retired
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Crenshaw
Jun 22, 2015 -

Fields BMW Winter Park responded

I'm happy we were able to turn around your previous experience and ensure you receive only the best experience. If there is anything else we may do to better serve your automotive needs or any way we may further improve on your experience, please let me know. It's our pleasure to serve you. Kind Regards, Joe Allegra, Service Manager.

June 17, 2015

Matt stephens is awesome! The service advisor, matt stephens, is the definition of a professional. He makes getting my car service easy and quick. I highly recommend him and More

by joshinya
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Stephens
Jun 22, 2015 -

Fields BMW Winter Park responded

That's what we love to hear! I will make sure Matt gets your feedback. Thank you for your continued business and for choosing Fields BMW. If there is anything we may do to further improve your automotive experience, please let me know. Sincerely, Joe Allegra, Service Manager.

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