Fields BMW Winter Park
Winter Park, FL
Filter Reviews by Keyword
By Type
785 Reviews of Fields BMW Winter Park
Awesome We came from merritt island because hugh was highly recommmded. Definitely the best car buying experience I have had to date. Hugh did an excellent jo We came from merritt island because hugh was highly recommmded. Definitely the best car buying experience I have had to date. Hugh did an excellent job! More
Always have the best service. Fields BMW WP Service Dept is exceptional and always friendly. Everyone always says good morning and greets you with a smile. Can't beat the free bre Fields BMW WP Service Dept is exceptional and always friendly. Everyone always says good morning and greets you with a smile. Can't beat the free breakfast too! More
Excellent service I needed routine service and had a recall on a part that just came out the day of service. My part was over nighters and I was a priority to the organ I needed routine service and had a recall on a part that just came out the day of service. My part was over nighters and I was a priority to the organization. They could have pushed me off for a later date, but took care of me. More
service Service adviser Matt Stephens was knowledgeable , very helpful and professional . I received best service. Service was completed in a timely with effi Service adviser Matt Stephens was knowledgeable , very helpful and professional . I received best service. Service was completed in a timely with efficient manner. I am very satisfied with service provided by your dealership. More
Beyond perfect Service advisor Matt Stevens took the time to listen to my details on the problem (intermittent-the worst kind), my research and thoughts, and discuss Service advisor Matt Stevens took the time to listen to my details on the problem (intermittent-the worst kind), my research and thoughts, and discuss possibilities as well as the service history of my car. All my questions were addressed, and I was invited to call with any other concerns. By the next business day I had a text with the diagnosis and anticipated repair completion. My car was ready for pickup on the promised day. Pretty much a perfect service experience at that point. Thanks to travel and traffic I arrived after the service department 6:30 close time. The service manager, Joe Allegra was working late and gave me the additional courtesy of handling my picking up my car and dropping off my loaner. A beyond perfect service experience at that point. As we discussed the car, and without my asking, he helped me transfter my luggage between cars. I can't imagine anything more to define excellence in service. More
It was great Service was wonderful. Loaner car was quick and vehicle was great to drive. My wife my look at fie next car. Thank you very much. Service was wonderful. Loaner car was quick and vehicle was great to drive. My wife my look at fie next car. Thank you very much. More
Fast Efficient Friendly Since I live in another location it is advantageous to get as much done as possible in one visit. Your auto-butler service is just another reason to l Since I live in another location it is advantageous to get as much done as possible in one visit. Your auto-butler service is just another reason to love BMW. I have had this car for 2 years, 7 months and I have NEVER (yes, I'm saying never) washed my car!!! While I wait I know any other servicing needs are being addressed (diagnostic, free oil change, windshield wipers, etc) so I am safe and driving with confidence. More
customer satisfaction I am very pleased with the service recently received. My advisor is Matt Stephens and he is one of the main reasons I come back. Always greets me wit I am very pleased with the service recently received. My advisor is Matt Stephens and he is one of the main reasons I come back. Always greets me with a smile and remembers my name. This is worth my time and money. More
Excellent Experience I took my vehicle into have it checked for a service engine light and was very impressed by the way that the service representative was able to handle I took my vehicle into have it checked for a service engine light and was very impressed by the way that the service representative was able to handle everything. More
The Best In FL I received the best service from the moment my car arrived on their lot. The service guy Todd Jack was very friendly and made sure that I was able to I received the best service from the moment my car arrived on their lot. The service guy Todd Jack was very friendly and made sure that I was able to drive home and kept in contact up until the time my car was serviced. The service cashier Jessica was also very nice and accommodating. I wish Feilds BMW was closer to my home I would choose this location to service my BMW. More