Fields BMW Winter Park

Very efficient! Service technician communicated effectively and explained what was needed and how long it would take to repair. Timeliness was important to us and he Service technician communicated effectively and explained what was needed and how long it would take to repair. Timeliness was important to us and he was spot on. More

New car purchase I was looking to buy a car and I knew what I wanted and the service that I received in the sister store in the south was not pleasent, I was going to I was looking to buy a car and I knew what I wanted and the service that I received in the sister store in the south was not pleasent, I was going to try the winter park store my next move was to the Mercedes store, but the service that I got from Anthony Hernandez was great and I was treated like a customer. I knew what I wanted and the car I wanted and the color was on the lot and I purchased my new car and I am so very happy. being a first time BMW owner Anthony helped make this a wonderful experience from begining to end, and he drove my new car to my house for me! thank you, thank you! Y. Anderson More

Buying my first bmw Kent little was very pleasant to work with. Kent was very knowledgable on the product and easy to work with. The best car buying experience I've had b Kent little was very pleasant to work with. Kent was very knowledgable on the product and easy to work with. The best car buying experience I've had by far. More

Great experience I got in and out in efficient timing and my car was returned to me quickly and was in great condition. Dave was a pleasure to work with I got in and out in efficient timing and my car was returned to me quickly and was in great condition. Dave was a pleasure to work with More

2 car annual service Richard our service rep. Is awesome. He works in tandem with Allen Fisher which makes a great team but Richard is the best service rep I've ever dealt Richard our service rep. Is awesome. He works in tandem with Allen Fisher which makes a great team but Richard is the best service rep I've ever dealt with in any dealership !!!! More

Shocking - Good Experience - Enjoyable The service department has a New Helpful Culture. Hope this new culture is permanent. The experience from the beginning to end was just about enjoya The service department has a New Helpful Culture. Hope this new culture is permanent. The experience from the beginning to end was just about enjoyable. There must be New Leadership! More

Immediate Service at Fields BMW Brake service light came on. Contacted Fields and they scheduled an appt for me within a week and provided a BMW loaner. Richard is my service agent a Brake service light came on. Contacted Fields and they scheduled an appt for me within a week and provided a BMW loaner. Richard is my service agent and he took care of everything. He even noticed that I had a nail in my tire. Fortunately, I took the tire insurance option when I purchased the car. Richard contacted the claims dept and my tire was replaced. All my service took place in less than 8 hours. Service was quick, easy and efficient. Richard was great as always! More

Employee Best service you can have!! I have leased a BMW every 3 years for 3 decades and return to Fields every time due to highest quality operation in the bu Best service you can have!! I have leased a BMW every 3 years for 3 decades and return to Fields every time due to highest quality operation in the business. More

Awesome experience Second car I buy from these dealership from the same sale person , Jose is an awesome awesome sales representative, will buy again , great costumer se Second car I buy from these dealership from the same sale person , Jose is an awesome awesome sales representative, will buy again , great costumer service , great experience More

As per usual excellent customer service from Mike Crenshaw It is always nerve wrecking when your car does not work as it should be, however when you have the best service advisor it can actually be a pleasant It is always nerve wrecking when your car does not work as it should be, however when you have the best service advisor it can actually be a pleasant experience. I bought my car in because the engine light came on without warning, of course I freaked out! Call up and made an appointment with Mike Crenshaw and left with service light gone and me a happy camper! More