Fields BMW Winter Park

2 car annual service Richard our service rep. Is awesome. He works in tandem with Allen Fisher which makes a great team but Richard is the best service rep I've ever dealt Richard our service rep. Is awesome. He works in tandem with Allen Fisher which makes a great team but Richard is the best service rep I've ever dealt with in any dealership !!!! More

Shocking - Good Experience - Enjoyable The service department has a New Helpful Culture. Hope this new culture is permanent. The experience from the beginning to end was just about enjoya The service department has a New Helpful Culture. Hope this new culture is permanent. The experience from the beginning to end was just about enjoyable. There must be New Leadership! More

Immediate Service at Fields BMW Brake service light came on. Contacted Fields and they scheduled an appt for me within a week and provided a BMW loaner. Richard is my service agent a Brake service light came on. Contacted Fields and they scheduled an appt for me within a week and provided a BMW loaner. Richard is my service agent and he took care of everything. He even noticed that I had a nail in my tire. Fortunately, I took the tire insurance option when I purchased the car. Richard contacted the claims dept and my tire was replaced. All my service took place in less than 8 hours. Service was quick, easy and efficient. Richard was great as always! More

Employee Best service you can have!! I have leased a BMW every 3 years for 3 decades and return to Fields every time due to highest quality operation in the bu Best service you can have!! I have leased a BMW every 3 years for 3 decades and return to Fields every time due to highest quality operation in the business. More

Awesome experience Second car I buy from these dealership from the same sale person , Jose is an awesome awesome sales representative, will buy again , great costumer se Second car I buy from these dealership from the same sale person , Jose is an awesome awesome sales representative, will buy again , great costumer service , great experience More

As per usual excellent customer service from Mike Crenshaw It is always nerve wrecking when your car does not work as it should be, however when you have the best service advisor it can actually be a pleasant It is always nerve wrecking when your car does not work as it should be, however when you have the best service advisor it can actually be a pleasant experience. I bought my car in because the engine light came on without warning, of course I freaked out! Call up and made an appointment with Mike Crenshaw and left with service light gone and me a happy camper! More

service Patti was very helpful and always go the extra mile to make sure i was satisfied i enjoy working with her .her manager joe was also very helpful and a Patti was very helpful and always go the extra mile to make sure i was satisfied i enjoy working with her .her manager joe was also very helpful and accommodating. So thank you More

It was a great experience!! Extremely friendly staff! The staff at Fields BMW Winter Park made my experience extremely enjoyable!! I would definitely recommend considering this dealership for anyone in th The staff at Fields BMW Winter Park made my experience extremely enjoyable!! I would definitely recommend considering this dealership for anyone in the market for a BMW More

Outstanding experience I've owned some great cars in my lifetime, and the experience with Fields BMW and their service staff has easily been the most impressive. Beginning w I've owned some great cars in my lifetime, and the experience with Fields BMW and their service staff has easily been the most impressive. Beginning with Service Rep. Patti Rennie to the cook at the breakfast and lunch bar everything is first class. I can easily recommend this dealership. More

Great Service Thanks to Patti Service is always a great experience because I have Patti for my service rep. She is always professional, always efficient and always right with her Service is always a great experience because I have Patti for my service rep. She is always professional, always efficient and always right with her helpful knowledge with my questions about service for my Z4. She is honest and helpful and so glad she is there. She is why I come to Fields Winter Park. Thanks again Patti! Gail More