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Fields BMW Winter Park

Winter Park, FL

4.4
796 Reviews

963 N Wymore Road

Winter Park, FL

32789

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796 Reviews of Fields BMW Winter Park

November 07, 2015

As always, excellent service Richard Gaffney is great! He is always courteous and efficient. I always recommend my friends and family to fields because in Orlando, there really is More

by StephenBounsangaTopRealtorOrlando
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Gaffney
Nov 10, 2015 -

Fields BMW Winter Park responded

Thank you for taking the time to review your experience with us. I am very happy to hear that our staff made you feel at home. This is really one of the things that we try to maintain at our dealership. We look forward to serving your automotive needs in the future. Warm Regards, Joe Allegra, Service Manager.

November 06, 2015

Air conditioning issue purchased vehicle from a different dealer and the service was not up to par. Came to Firlds, they explained the problem in dealer and car was fixed in More

by Wm Williams64
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Gaffney
Nov 10, 2015 -

Fields BMW Winter Park responded

Thank you for your thorough review and salient observations. It is our sincere goal to ensure our customers receive consistently outstanding customer service on every visit. We are delighted to assist your automotive needs and look forward to your next visit. Thank you for being a valued customer! Kind Regards, Joe Allegra, Service Manager.

November 06, 2015

Routine Maintenance Great dealership all the way around, but they are incredibly accommodating when it comes to their service department. Everyone is very nice, helpful More

by callvms123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack
Nov 10, 2015 -

Fields BMW Winter Park responded

Thank you for your kind comments. I will be sure to let our staff know how much of an impact they made on your experience. We are always pleased to serve your automotive needs and certainly appreciate your business. Thank you for choosing Fields. Sincerely, Joe Allegra, Service Manager.

November 06, 2015

Service My experience at Feilds is always good. They always strive to take care of any issues in a timely manner. I appreciate that when they say it will be More

by Xtalsbmw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Blaine/ Matt Stephenson
Nov 10, 2015 -

Fields BMW Winter Park responded

It brings me a lot of pride and joy to hear that you’re an avid fan our dealership. We appreciate your business, your loyalty and your trust. Please don’t hesitate to contact us if there is anything we can help you with moving forward. It’s our pleasure to serve you. Kind Regards, Joe Allegra, Service Manager.

November 05, 2015

Excellent Dealership Fields BMW Winter Park is an excellent dealership. Everyone is very helpful and professional, especially Blane Caulder! He is very dedicated to his wo More

by Aslan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Blane Caulder
Nov 10, 2015 -

Fields BMW Winter Park responded

Thank you so much for your kind comments, Aslan. I’m so glad you enjoyed your visit! We look forward to seeing you again soon. As always, we are dedicated to exemplifying only the highest level of service on every visit. Thank you for making us your automotive choice! Sincerely, Mike Torre, General Sales Manager.

November 04, 2015

Service Richard is always helpful and gets the job done quickly and without errors. He is fabulous! Attention to detail and always makes time for our car vis More

by Ambercarroll
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard gaffney
Nov 04, 2015 -

Fields BMW Winter Park responded

Thank you, Ambercarroll, it's our pleasure to serve your automotive needs! We appreciate you noticing Richard's hard work and dedication to our customers. Please let me know how I may elevate your ownership down the road. Thank you for being a valued customer. Best Regards, Joe Allegra, Service Manager.

November 03, 2015

Very efficient! Service technician communicated effectively and explained what was needed and how long it would take to repair. Timeliness was important to us and he More

by GaryB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Toller
Nov 04, 2015 -

Fields BMW Winter Park responded

Thank you for the positive remarks! Steve has been here for quite some time and is very passionate about cars, just like our entire team. We're happy to have exceeded your expectations and are thankful to you for choosing Fields BMW. If there is any way we may improve your ownership, please let me know. Warm Regards, Joe Allegra, Service Manager.

November 03, 2015

Service Light On Had a service light come up, scheduled a service appointment. Arrived and Richard notified me it s simple fix and it was because the previous owner li More

by ChrisDruschel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Gaffney
Nov 04, 2015 -

Fields BMW Winter Park responded

That's amazing and thank you for your continued business over the years! We are happy you had such a great experience here! If there is anything else we may do to heighten your ownership experience, please let me know. Thank you for being part of the Fields family. Sincerely, Joe Allegra, Service Manager.

November 03, 2015

Great customer service Becquse of the poor service I received at BMW of Ocala I almost didn't buy a new BMW. I drove 1 1/2 hrs. to Fields to have warranty work done and it More

by florasera
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew
Nov 04, 2015 -

Fields BMW Winter Park responded

Wow, thanks for making the drive and for choosing Fields BMW! I'm delighted we were able to turn your experience at another (non-Fields) dealership around! If there is anything further we may do to enhance the quality of your ownership, please let me know. It's our pleasure to serve your automotive needs. Kind Regards, Joe Allegra, Service Manager.

November 03, 2015

Routine Service Everything went well, no problems. It took a little longer than I expected, but that was really not a problem. The lounge area has wi fi, refreshmen More

by tony1225
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gilbert
Nov 04, 2015 -

Fields BMW Winter Park responded

What else can we say but, "Thank you for your kind words and for your business!" It is always our pleasure working with you and I look forward to seeing you on your next visit. Kind Regards, Joe Allegra, Service Manager.

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