Fields BMW Winter Park

Air conditioning issue purchased vehicle from a different dealer and the service was not up to par. Came to Firlds, they explained the problem in dealer and car was fixed in purchased vehicle from a different dealer and the service was not up to par. Came to Firlds, they explained the problem in dealer and car was fixed in a very timely manner. The experience was overall great. More

Routine Maintenance Great dealership all the way around, but they are incredibly accommodating when it comes to their service department. Everyone is very nice, helpful Great dealership all the way around, but they are incredibly accommodating when it comes to their service department. Everyone is very nice, helpful and always seem to finish my service faster than expected. I will be a Fields Customer for life! More

Service My experience at Feilds is always good. They always strive to take care of any issues in a timely manner. I appreciate that when they say it will be My experience at Feilds is always good. They always strive to take care of any issues in a timely manner. I appreciate that when they say it will be done, that's when it is done. More

Excellent Dealership Fields BMW Winter Park is an excellent dealership. Everyone is very helpful and professional, especially Blane Caulder! He is very dedicated to his wo Fields BMW Winter Park is an excellent dealership. Everyone is very helpful and professional, especially Blane Caulder! He is very dedicated to his work, very professional and caring. Blane puts so much effort into his job that I cannot Thank Him enough for all he ever has done for me. More

Service Richard is always helpful and gets the job done quickly and without errors. He is fabulous! Attention to detail and always makes time for our car vis Richard is always helpful and gets the job done quickly and without errors. He is fabulous! Attention to detail and always makes time for our car visit. We are very pleased with the service he provides More

Very efficient! Service technician communicated effectively and explained what was needed and how long it would take to repair. Timeliness was important to us and he Service technician communicated effectively and explained what was needed and how long it would take to repair. Timeliness was important to us and he was spot on. More

Service Light On Had a service light come up, scheduled a service appointment. Arrived and Richard notified me it s simple fix and it was because the previous owner li Had a service light come up, scheduled a service appointment. Arrived and Richard notified me it s simple fix and it was because the previous owner lived in a state that needed yearly inspections to pass for the state and to check air pressure. He said instead of me using a rental as i had to leave, he promised me it would be quick and i would be out of there in 10 minutes tops. I pullout out 7 minutes later and during that time i had a great conversation with him about cars and sports. thumbs up as usual with all of my fields service experiences i have had the past couple of years of being a bmw owner. More

Great customer service Becquse of the poor service I received at BMW of Ocala I almost didn't buy a new BMW. I drove 1 1/2 hrs. to Fields to have warranty work done and it Becquse of the poor service I received at BMW of Ocala I almost didn't buy a new BMW. I drove 1 1/2 hrs. to Fields to have warranty work done and it was well worth the drive. I could tell when I entered the dealership that everyone was committed on being the best. The work was done quickly and Imwas on my way. Fields BM W restored my faith in BMW. Thanks More

Routine Service Everything went well, no problems. It took a little longer than I expected, but that was really not a problem. The lounge area has wi fi, refreshmen Everything went well, no problems. It took a little longer than I expected, but that was really not a problem. The lounge area has wi fi, refreshments and food if you want it. More

New car purchase I was looking to buy a car and I knew what I wanted and the service that I received in the sister store in the south was not pleasent, I was going to I was looking to buy a car and I knew what I wanted and the service that I received in the sister store in the south was not pleasent, I was going to try the winter park store my next move was to the Mercedes store, but the service that I got from Anthony Hernandez was great and I was treated like a customer. I knew what I wanted and the car I wanted and the color was on the lot and I purchased my new car and I am so very happy. being a first time BMW owner Anthony helped make this a wonderful experience from begining to end, and he drove my new car to my house for me! thank you, thank you! Y. Anderson More