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Fields BMW Winter Park

Winter Park, FL

4.3
791 Reviews

963 N Wymore Road

Winter Park, FL

32789

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791 Reviews of Fields BMW Winter Park

November 12, 2015

Very pleased We had the best advisor in Matt Roberts. He was very informative and professional, My Wife and I were pleased will the service for fields BMW. More

by Fsimon123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Roberts
Nov 19, 2015 -

Fields BMW Winter Park responded

Thank you so much for your kind comments. I’m so glad you enjoyed your visit! We look forward to seeing you again soon. As always, we are dedicated to exemplifying only the highest level of service on every visit. Thank you for making us your automotive choice! Sincerely, Joe Allegra, Service Manager.

November 11, 2015

Best Service in Town The service at Fields BMW is hands down the best in town! The staff is wonderful and the waiting area is great. They do it right! More

by TurboCashe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Stephens
Nov 19, 2015 -

Fields BMW Winter Park responded

We would like to thank you for taking the time to provide us with your feedback. We appreciate your business and are glad to hear you enjoyed your recent visit! I will make sure that our team is aware of your amazing feedback and if there is any way we may improve on your experience with us, please let me know. Sincerely, Mike Torre, General Sales Manager.

November 09, 2015

ALWAYS EXCECELLENTE JOB AND CUSTOMER SERVICE. My experience at Fields is been always great and the people that works are educate and cordial to the customers. You Guys are THE BEST. More

by GOD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patty
Nov 10, 2015 -

Fields BMW Winter Park responded

Thank you for making us your automotive choice! We appreciate your loyalty and your continued trust in our dealership and our staff. Rest assured that we will do everything it takes to make us deserving of your loyalty on each and every visit. Sincerely, Joe Allegra, Service Manager.

November 08, 2015

Outstanding as always! David Susa is the man! My wife and I bought our cars at fields, and this is our third car that we've had serviced there. David Susa, our service advisor has provided us exc More

by ORLANDOVOL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Susa, Steve Tolar (past purchases)
Nov 10, 2015 -

Fields BMW Winter Park responded

Congratulations to both you and your wife on your new vehicle and thank you for your continued business and loyalty over the years! We truly appreciate your kind words about our staff. It’s definitely a boost for us every time we hear positive reviews like yours. We will be sure to let our team know that they made an impact on your visit. We look forward to serving your automotive needs in the future. Warm Regards, Joe Allegra, Service Manager.

November 07, 2015

As always, excellent service Richard Gaffney is great! He is always courteous and efficient. I always recommend my friends and family to fields because in Orlando, there really is More

by StephenBounsangaTopRealtorOrlando
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Gaffney
Nov 10, 2015 -

Fields BMW Winter Park responded

Thank you for taking the time to review your experience with us. I am very happy to hear that our staff made you feel at home. This is really one of the things that we try to maintain at our dealership. We look forward to serving your automotive needs in the future. Warm Regards, Joe Allegra, Service Manager.

November 07, 2015

the worst service in my life, my evaluation to secure BMW fields always remain the same (the worst service in my life) pay 48 billion dollars for a car who gave me a m More

by joshua
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
service manager
Nov 10, 2015 -

Fields BMW Winter Park responded

We appreciate you taking the time to provide us with such candid feedback of your experience with us. I am very sorry to hear that your visit did not meet your expectations and I apologize for any inconvenience. Customer service is our top priority and I would appreciate the opportunity to discuss this matter with you in more detail. Please contact me at your earliest convenience, so that I may personally address your issues and concerns and arise at an amicable solution. Thank you and I look forward to hearing from you. You may reach me via phone at (407) 628-2100, or, via email at joe.allegra@fieldsauto.com. Sincerely, Joe Allegra, Service Manager.

November 06, 2015

Air conditioning issue purchased vehicle from a different dealer and the service was not up to par. Came to Firlds, they explained the problem in dealer and car was fixed in More

by Wm Williams64
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Gaffney
Nov 10, 2015 -

Fields BMW Winter Park responded

Thank you for your thorough review and salient observations. It is our sincere goal to ensure our customers receive consistently outstanding customer service on every visit. We are delighted to assist your automotive needs and look forward to your next visit. Thank you for being a valued customer! Kind Regards, Joe Allegra, Service Manager.

November 06, 2015

Routine Maintenance Great dealership all the way around, but they are incredibly accommodating when it comes to their service department. Everyone is very nice, helpful More

by callvms123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack
Nov 10, 2015 -

Fields BMW Winter Park responded

Thank you for your kind comments. I will be sure to let our staff know how much of an impact they made on your experience. We are always pleased to serve your automotive needs and certainly appreciate your business. Thank you for choosing Fields. Sincerely, Joe Allegra, Service Manager.

November 06, 2015

Service My experience at Feilds is always good. They always strive to take care of any issues in a timely manner. I appreciate that when they say it will be More

by Xtalsbmw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Blaine/ Matt Stephenson
Nov 10, 2015 -

Fields BMW Winter Park responded

It brings me a lot of pride and joy to hear that you’re an avid fan our dealership. We appreciate your business, your loyalty and your trust. Please don’t hesitate to contact us if there is anything we can help you with moving forward. It’s our pleasure to serve you. Kind Regards, Joe Allegra, Service Manager.

November 05, 2015

Excellent Dealership Fields BMW Winter Park is an excellent dealership. Everyone is very helpful and professional, especially Blane Caulder! He is very dedicated to his wo More

by Aslan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Blane Caulder
Nov 10, 2015 -

Fields BMW Winter Park responded

Thank you so much for your kind comments, Aslan. I’m so glad you enjoyed your visit! We look forward to seeing you again soon. As always, we are dedicated to exemplifying only the highest level of service on every visit. Thank you for making us your automotive choice! Sincerely, Mike Torre, General Sales Manager.

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