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Fields BMW Winter Park

Winter Park, FL

4.5
785 Reviews

963 N Wymore Road

Winter Park, FL

32789

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785 Reviews of Fields BMW Winter Park

November 14, 2015

Third time the charm Car was in 2x'before for the same engine light on issue. What I thought was minor was not so simple. Mike took wonderful care of the car and kept More

by LGGX-5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Abney
Nov 19, 2015 -

Fields BMW Winter Park responded

Wow! What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back in the future. Kind Regards, Joe Allegra, Service Manager.

November 14, 2015

Amazing customer service They simply are amazing at customer service. I personally worked with mike abney previous 3 times and he is very good and honest about what the car ne More

by Pat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Abney
Nov 19, 2015 -

Fields BMW Winter Park responded

I appreciate your positive feedback about our dealership, Pat. We do take pride in catering to our customer’s needs the best way we can. If there is any way we may further enhance your experience with us, please don’t hesitate to contact me. Sincerely, Joe Allegra, Service Manager.

November 13, 2015

Fun Place to do business Great friendly place.... Makes u want to come back... If BMW will put out a real full electric car, they / you will get my next purchase! (April 2016) More

by JasonsTank
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patty!
Nov 19, 2015 -

Fields BMW Winter Park responded

Thank you for making us your automotive choice! We appreciate your loyalty and your continued trust in our dealership and our staff. Rest assured that we will do everything it takes to make us deserving of your loyalty on each and every visit. Sincerely, Joe Allegra, Service Manager.

November 12, 2015

Professional and personal My car's problem was addressed and corrected quickly with very little inconvenience. A loaner car was available and when my car was ready the work p More

by Lisa123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patty Rennie, scott the service manager
Nov 19, 2015 -

Fields BMW Winter Park responded

Thank you for your kind comments. I will be sure to let our staff know how much of an impact they made on your experience. We are always pleased to serve your automotive needs and certainly appreciate your business. Thank you for choosing Fields. Sincerely, Joe Allegra, Service Manager.

November 12, 2015

Very pleased We had the best advisor in Matt Roberts. He was very informative and professional, My Wife and I were pleased will the service for fields BMW. More

by Fsimon123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Roberts
Nov 19, 2015 -

Fields BMW Winter Park responded

Thank you so much for your kind comments. I’m so glad you enjoyed your visit! We look forward to seeing you again soon. As always, we are dedicated to exemplifying only the highest level of service on every visit. Thank you for making us your automotive choice! Sincerely, Joe Allegra, Service Manager.

November 11, 2015

Best Service in Town The service at Fields BMW is hands down the best in town! The staff is wonderful and the waiting area is great. They do it right! More

by TurboCashe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Stephens
Nov 19, 2015 -

Fields BMW Winter Park responded

We would like to thank you for taking the time to provide us with your feedback. We appreciate your business and are glad to hear you enjoyed your recent visit! I will make sure that our team is aware of your amazing feedback and if there is any way we may improve on your experience with us, please let me know. Sincerely, Mike Torre, General Sales Manager.

November 09, 2015

ALWAYS EXCECELLENTE JOB AND CUSTOMER SERVICE. My experience at Fields is been always great and the people that works are educate and cordial to the customers. You Guys are THE BEST. More

by GOD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patty
Nov 10, 2015 -

Fields BMW Winter Park responded

Thank you for making us your automotive choice! We appreciate your loyalty and your continued trust in our dealership and our staff. Rest assured that we will do everything it takes to make us deserving of your loyalty on each and every visit. Sincerely, Joe Allegra, Service Manager.

November 08, 2015

Outstanding as always! David Susa is the man! My wife and I bought our cars at fields, and this is our third car that we've had serviced there. David Susa, our service advisor has provided us exc More

by ORLANDOVOL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Susa, Steve Tolar (past purchases)
Nov 10, 2015 -

Fields BMW Winter Park responded

Congratulations to both you and your wife on your new vehicle and thank you for your continued business and loyalty over the years! We truly appreciate your kind words about our staff. It’s definitely a boost for us every time we hear positive reviews like yours. We will be sure to let our team know that they made an impact on your visit. We look forward to serving your automotive needs in the future. Warm Regards, Joe Allegra, Service Manager.

November 07, 2015

the worst service in my life, my evaluation to secure BMW fields always remain the same (the worst service in my life) pay 48 billion dollars for a car who gave me a m More

by joshua
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
service manager
Nov 10, 2015 -

Fields BMW Winter Park responded

We appreciate you taking the time to provide us with such candid feedback of your experience with us. I am very sorry to hear that your visit did not meet your expectations and I apologize for any inconvenience. Customer service is our top priority and I would appreciate the opportunity to discuss this matter with you in more detail. Please contact me at your earliest convenience, so that I may personally address your issues and concerns and arise at an amicable solution. Thank you and I look forward to hearing from you. You may reach me via phone at (407) 628-2100, or, via email at joe.allegra@fieldsauto.com. Sincerely, Joe Allegra, Service Manager.

November 07, 2015

As always, excellent service Richard Gaffney is great! He is always courteous and efficient. I always recommend my friends and family to fields because in Orlando, there really is More

by StephenBounsangaTopRealtorOrlando
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Gaffney
Nov 10, 2015 -

Fields BMW Winter Park responded

Thank you for taking the time to review your experience with us. I am very happy to hear that our staff made you feel at home. This is really one of the things that we try to maintain at our dealership. We look forward to serving your automotive needs in the future. Warm Regards, Joe Allegra, Service Manager.

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