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Fields BMW Winter Park

Winter Park, FL

4.3
791 Reviews

963 N Wymore Road

Winter Park, FL

32789

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791 Reviews of Fields BMW Winter Park

October 17, 2015

Employee Best service you can have!! I have leased a BMW every 3 years for 3 decades and return to Fields every time due to highest quality operation in the bu More

by Buck
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Brunelle
Nov 04, 2015 -

Fields BMW Winter Park responded

We're pleased and grateful that we are consistently able to exceed your expectations! Thank you for your continued business over the years! We're delighted to serve your automotive needs. If there is anything else that we may do to improve your ownership experience, please let me know. Warmest Regards, Mike Torre, General Sales Manager.

October 17, 2015

Immediate Service at Fields BMW Brake service light came on. Contacted Fields and they scheduled an appt for me within a week and provided a BMW loaner. Richard is my service agent a More

by Seeamoore
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Gafney
Nov 04, 2015 -

Fields BMW Winter Park responded

Glad we could help! We're pleased that you enjoyed your experience! If there is any way I can elevate your ownership experience, I would be delighted to help. Thank you for your business! Best regards, Joe Allegra, Service Manager.

October 16, 2015

Awesome experience Second car I buy from these dealership from the same sale person , Jose is an awesome awesome sales representative, will buy again , great costumer se More

by C0l0mbiansi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Boyer
Nov 04, 2015 -

Fields BMW Winter Park responded

Congratulations on your second vehicle with us and thank you for your continued business! We appreciate your loyalty and are happy to have you in the Fields family! If there is any way we may further improve your ownership, please let me know. Sincerely, Mike Torre, General Sales Manager.

October 14, 2015

service Patti was very helpful and always go the extra mile to make sure i was satisfied i enjoy working with her .her manager joe was also very helpful and a More

by anu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
patti
Nov 04, 2015 -

Fields BMW Winter Park responded

I very much appreciate the comments. You're in good hands with Patti and our team! If there is anything else we may do to heighten your ownership experience, please don't hesitate to contact me. Sincerely, Joe Allegra, Service Manager.

October 14, 2015

As per usual excellent customer service from Mike Crenshaw It is always nerve wrecking when your car does not work as it should be, however when you have the best service advisor it can actually be a pleasant More

by Karlene
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Crenshaw
Nov 04, 2015 -

Fields BMW Winter Park responded

Thank you for your wonderful feedback and for your business! Next time you're in, please stop and say, "hello" and let me know if there is anything else we may do to elevate your ownership. Warmest Regards, Joe Allegra, Service Manager.

October 14, 2015

It was a great experience!! Extremely friendly staff! The staff at Fields BMW Winter Park made my experience extremely enjoyable!! I would definitely recommend considering this dealership for anyone in th More

by Beemerbro19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hugh Hencken
Nov 04, 2015 -

Fields BMW Winter Park responded

I'm glad to hear you had a good experience and I'll be sure to mention it to our team! We truly appreciate your business and we welcome you to the Fields family. If there is anything that we can do to assist you in the future, please do not hesitate to contact me. Best Regards, Mike Torre, General Sales Manager.

October 13, 2015

Outstanding experience I've owned some great cars in my lifetime, and the experience with Fields BMW and their service staff has easily been the most impressive. Beginning w More

by Jack
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patti Rennie
Nov 04, 2015 -

Fields BMW Winter Park responded

Thank you so much for taking the time to give us your feedback and comments on your experience at our dealership with Patti and our team. We truly appreciate your business! Sincerely, Joe Allegra, Service Manager.

October 09, 2015

Great Service Thanks to Patti Service is always a great experience because I have Patti for my service rep. She is always professional, always efficient and always right with her More

by Gail
Recommend Dealer
Yes
Employees Worked With
Patti
Oct 13, 2015 -

Fields BMW Winter Park responded

That's wonderful to hear and I will be sure to pass your kind words along to Patti and share with our team. We're pleased and grateful that we were able to exceed your expectations. If there is any way I can further elevate your ownership experience, I would be delighted to help. Best regards, Joe Allegra, Service Manager.

October 06, 2015

Service due Called and made an appointment to have check engine looked at and inspected. Ended up getting a break fluid flush that was due. Was told that I neede More

by Jrestrepo012
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David
Oct 13, 2015 -

Fields BMW Winter Park responded

Thank you for your kind words and I apologize for the overnight wait for a full inspection, however, I'm delighted to hear we were able to turn the situation around and make the overall experience a great one. If there is anything further we may do to improve on your ownership, please let me know. Thank you for making us your automotive choice. It's our pleasure to serve you. Sincerely, Joe Allegra, Service Manager.

October 04, 2015

Excelente servicio.! Muy contenta con el servicio, con odo su equipo de trabajo y el área de espera son excelente es por eso que siempre los recomiendo..!!! More

by Nishia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew
Oct 13, 2015 -

Fields BMW Winter Park responded

Gracias, es un placer para ayudarle. Si podemos hacer algo para mejorar tu experiencia de propiedad más, por favor hágamelo saber. Gracias por su negocio y por hacernos su elección automotive. Atentamente, Joe Allegra, Gerente de Servicio.

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