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Fields BMW Winter Park

Winter Park, FL

4.5
785 Reviews

963 N Wymore Road

Winter Park, FL

32789

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785 Reviews of Fields BMW Winter Park

November 16, 2016

Great process & experience Service right up was quick , The service advisor was knowledgeable friendly and accommodating. Kudos to the fields team great job. Very friendly st More

by Vic tee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Abney
Apr 18, 2017 -

Fields BMW Winter Park responded

We truly appreciate your kind words about our staff. It’s definitely a boost for us every time we hear positive reviews like yours. I'm happy to learn you enjoyed the breakfast! We will be sure to let our team know that they made an impact on your visit. We look forward to serving your automotive needs in the future. Warm Regards, Mike Torre, General Manager, Fields BMW Winter Park.

November 15, 2016

Outstanding Service Experience Blane Caulder was absolutely superb ensuring the recall work and upcoming services were completed in a timely and professional manner. I want him as More

by John Curtis Burns
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Blane Caulder
Apr 18, 2017 -

Fields BMW Winter Park responded

Thank you for the kind words about our store and our team here at Fields BMW Winter Park. We appreciate you. Sincerely, Mike Torre, General Manager.

November 14, 2016

Excellent This was a maintenance visit. The staff and crew were wonderful! I don't think you should require a limit. I am done with writing anything. More

by Nancy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patty
Apr 18, 2017 -

Fields BMW Winter Park responded

Thank you for taking the time to review our dealership and our team. If there is anything else we may do to help in any of your automotive needs, please let me know. Sincerely, Mike Torre, General Manager, Fields BMW Winter Park.

November 14, 2016

Service at BMW Winter Park Although no one ever wants to spend money on a repair, working with Scott L. at this dealership makes you feel good about what is needed for your car More

by jmn302
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott L
Apr 18, 2017 -

Fields BMW Winter Park responded

Thanks so much, jmn302! We know you will enjoy your new car and I will see you for your next car wash! If there is anything we may do to better serve your automotive needs, however, please let me know. Sincerely, Mike Torre, General Manager, Fields BMW Winter Park.

November 11, 2016

Feels like family and home :) I look forward to getting my car serviced because of the family atmosphere and great service. The work area is very comfortable. Thanks Richard Gaff More

by frivera7776
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Gaffney
Apr 18, 2017 -

Fields BMW Winter Park responded

Thanks for your business, frivera7776! Please stop and say, “hi,” next time you drop by Fields BMW Winter Park and let me know if there is anything else we may do to elevate your ownership. Warmest Regards, Mike Torre, General Manager.

November 11, 2016

Amazing Patti was extremely helpful in explaining what needed to be done with my vehicle. She went above and beyond to make sure the experience was everything More

by Jackiemantione
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patti Rennie
Apr 18, 2017 -

Fields BMW Winter Park responded

Thank you, Jackiemantione! We appreciate your great feedback in the past and we look forward to serving you here at Fields BMW Winter Park in the future. Rest assured knowing that we will continually strive to provide you with only the best in customer service excellence. If you haven't already, please check out the great amenities we offer all of our customers, like our Gourmet Café & Complimentary Car Washes. If there is any way we may further enhance your ownership or your experience with us, please feel free to reach out to me directly and let me know. Also, I'll be happy to fill you in on all of the other fantastic amenities we offer. Fields Matters, Because You Matter. Kind Regards, Mike Torre, General Manager.

November 10, 2016

PROMPT AND VERY PROFESSIONAL GOOD EXPERIENCE AND I WOULD COME BACK FOR ANY WORK ON MY VEHICLE. EVERYTHING WAS CONVENIENT AND EVERYONE WAS PROFESSIONAL. THE WAIT TIME WAS NOT TOO B More

by Middleton123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Roberts
Apr 18, 2017 -

Fields BMW Winter Park responded

Thanks for your great feedback in the past. It's our pleasure to serve your automotive needs then, now and in the future. Best Regards, Mike Torre, General Manager, Fields BMW Winter Park.

November 10, 2016

Service Me. Mike Abney was my Service Associate. As is always the case, he is extremely Knowledgeable, very supportive and goes the extra mile to ensure that More

by Melvin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Abney
Apr 18, 2017 -

Fields BMW Winter Park responded

Thank you for both your business and your feedback in the past. We look forward to serving you moving forward and showing you our continued dedication to our customers here at Fields BMW Winter Park. If there is anything we may do to better serve your automotive needs, please let me know. Sincerely, Mike Torre, General Manager.

November 09, 2016

Treate like a high priority I was treated like I was a high priority by my advisor Scott , and by every other employee I encountered at Fields. Your customer service program i More

by freddie
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott -service advisor
Apr 18, 2017 -

Fields BMW Winter Park responded

Thank you, freddie. We will do our best to ensure you continue to receive only the best in customer service excellence. Thanks for choosing Fields BMW Winter Park! Fields Matters Because You Matter. Sincerely, Mike Torre, General Manager.

November 09, 2016

Fourth Ultimate Driving Experience This is our fourth occasion with Dennis Fergusson helping my wife and me select a BMW. Dennis never ceases to be more courteous and accommodating, a More

by WALTER KUBANY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Britanny Lewis Finance Manager - superb !
Apr 18, 2017 -

Fields BMW Winter Park responded

Thank you for your continued business over the years, Mr. Kubany. I’m delighted you had a great experience in the past. Please be assured in knowing that we will continue to provide you with only the best in customer satisfaction. If there is any way we may improve on your experience, please let me know. Sincerely, Mike Torre, General Manager, Fields BMW Winter Park.

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