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Fields BMW Winter Park

Winter Park, FL

4.5
785 Reviews

963 N Wymore Road

Winter Park, FL

32789

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785 Reviews of Fields BMW Winter Park

November 19, 2016

Awesome Experience The best service department by far!! Everyone there is very polite, knowledgeable and helpful. Richard Gaffney is the best service advisor and a tre More

by jazzcat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Gaffney
Apr 18, 2017 -

Fields BMW Winter Park responded

Thank you for your wonderful comments! We'll be happy to make sure our team receives your excellent feedback. If there is anything else I can do to elevate your ownership experience, please let me know. Best Regards, Mike Torre, General Manager, Fields BMW Winter Park.

November 19, 2016

Another 5 star for the service department As usual I was greeted as I drove in then walked in and Richard Gaffney had all paper work ready and I got my loaner and was out of there in less than More

by Mehdikhan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Gaffney
Apr 18, 2017 -

Fields BMW Winter Park responded

Thank you for the great review! We appreciate you noticing our team’s hard work and dedication to our customers. Please let me know how I may elevate your ownership down the road. Best Regards, Mike Torre, General Manager, Fields BMW Winter Park.

November 19, 2016

Fields BMW is the best I took my car in yesterday to Fields BMW in Winter Park and had an amazing experience. Patti Rennie always takes care of me and was able to identify t More

by logw123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patti Rennie
Apr 18, 2017 -

Fields BMW Winter Park responded

Thanks for the business and the nice comments about our team here at Fields BMW Winter Park. If there is anything I can help you with down the road, please let me know. Regards, Mike Torre, General Manager.

November 19, 2016

Happy I'm happy and totally satisfied, it's a great place. Professional, honest, friendly and effective. The most important is , it's not a time consuming More

by Kh.Hussein
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard, all the employee
Apr 18, 2017 -

Fields BMW Winter Park responded

It was our pleasure working with you at Fields BMW Winter Park and I look forward to seeing you on your next visit to our dealership. We're happy to make you happy. Thank you for your continued business. Fields Matters Because You Matter. Best Regards, Mike Torre, General Manager.

November 19, 2016

Best BMW Dealer in all of Florida. I have been a customer at fields since 2009 when I purchased my first CPO BMW and from experience I can say without a doubt they are the best dealer I More

by Daniel Molinares
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hugh Henken
Apr 18, 2017 -

Fields BMW Winter Park responded

I hope you’re enjoying your new vehicle and it’s working out for you. Thank you for being a long time customer! We appreciate your kind words and your continued business. Sincerely, Mike Torre, General Manager, Fields BMW Winter Park.

November 19, 2016

Quick and easy with breakfast. Routine service visit for my glove box. The part was ordered and I was in and out quickly. Only minor issue was that no courtesy vehicle was availab More

by Blake
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Schonfield
Apr 18, 2017 -

Fields BMW Winter Park responded

We strive for reviews like yours every day here at Fields BMW Winter Park! Thank you! If there is anything else we may do to heighten your ownership experience, please don't hesitate to contact me. Sincerely, Mike Torre, General Manager.

November 16, 2016

Service Matt Stephens is a huge asset. He is one of the main reasons I continue to go there. The gentleman you have serving food while people wait was hor More

by jmojica
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Stephens
Apr 18, 2017 -

Fields BMW Winter Park responded

Thank you for your feedback, jmojica. I'm happy to learn that overall your experience was great. I apologize that there were issues when it came to the food service in our complimentary cafe. I completely agree with you and we have addressed the matter with our staff to ensure you receive only the highest level of service moving forward. If you have further questions or want to provide me with additional feedback from this or other experiences, please feel free to reach out to me directly at (407) 628-2100, or by email at mtorre@fieldsauto.com. Thank you and I look forward to serving you. Best Regards, Mike Torre, General Manager.

November 16, 2016

Fantastic They have always treating me very well and they get things done perfectly I would say. I like the fact that they give you a loaner. That's a plus for More

by Tian154
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Schonfield
Apr 18, 2017 -

Fields BMW Winter Park responded

That's the experience we strive for every day at Fields BMW Winter Park and at every Fields Auto Group dealership! Thank you for your kind remarks and your continued business. We appreciate you. Sincerely, Mike Torre, General Manager.

November 16, 2016

Service experience Excellent service in reasonable time and the personnel is friendly and professional. The facilities are clean and the operation is well organized. T More

by gaspar0219
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott
Apr 18, 2017 -

Fields BMW Winter Park responded

Thank you for taking the time to review your experience at Fields BMW Winter Park. I am very happy to hear that our staff made you feel at home. This is really one of the things that we strive to consistently maintain at our dealership. We look forward to serving your automotive needs in the future. Warm Regards, Mike Torre, General Manager.

November 16, 2016

Great experience Terrific customer service great buying experience always attentive automotive repair service too ! Alan and Richard are a great team. Usually do t fin More

by Mitchb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan and Richard
Apr 18, 2017 -

Fields BMW Winter Park responded

Thank you for your kind comments. I will be sure to let our staff here at Fields BMW Winter Park know how much of an impact they made on your experience. We are always pleased to serve your automotive needs and certainly appreciate your business. Thank you for choosing Fields. Sincerely, Mike Torre, General Manager.

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