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Fields BMW Winter Park

Winter Park, FL

4.4
821 Reviews

963 N Wymore Road

Winter Park, FL

32789

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821 Reviews of Fields BMW Winter Park

December 09, 2016

Patti our advisor she amezing Patti our advisor she awesome and facilities was outstanding, I bought my vehicle for services and the was completed but some need to order the part s More

by s15771577
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patti
Apr 18, 2017 -

Fields BMW Winter Park responded

Thank you for your feedback, s15771577. We're happy to have exceeded both your expectations! All of our team are very passionate about the work they do. We look forward to serving you in the future. Fields Matters Because You Matter. Sincerely, Mike Torre, General Manager.

December 09, 2016

service was excellent. Excellent, Mike Abney was helpful. A pleasure to work with. Evething went as expected. I use this dealership for both of my vehicles, and for parts. More

by Crod
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Abney
Apr 18, 2017 -

Fields BMW Winter Park responded

Thank you, Crod. We’re proud to have a dedicated and hardworking team, here to serve your automotive needs. If there is anything further we may do to enhance the quality of your ownership experience with us, please don’t hesitate to ask. Kind Regards, Mike Torre, General Manager, Fields BMW Winter Park.

December 09, 2016

Excellent Service Representative I have been working with David Sousa since purchasing our two BMW's. He is very professional and communicates clearly in a timely manner. He is a de More

by hall,cindy2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Sousa
Apr 18, 2017 -

Fields BMW Winter Park responded

Thank you for your continued business and loyalty over the years. I will be sure to share your great feedback with David and our Team. If there is anything further we may do to enhance the quality of your ownership, please let me know. Best Regards, Mike Torre, General Manager.

December 09, 2016

Always a pleasant experience Love my service advisor, he's always attentive and cares about my service experience! The area is clean neat and comfortable. Would definitely recomme More

by Yay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Math Stephens
Apr 18, 2017 -

Fields BMW Winter Park responded

Thank you! We're delighted to have exceeded your expectations! The next time you come in for your car wash, please swing by my office and let me know if there is anything else we can do to elevate your ownership experience. Sincerely, Mike Torre, General Manager.

December 08, 2016

Great experience Customer support was great, my advisor Joe was very helpful and I hope to work with him again. The car looked amazing after the complimentary car wash More

by Jedi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Allegra
Apr 18, 2017 -

Fields BMW Winter Park responded

That's great news, Jedi, and I'll be sure to pass that along to Joe and our team. It's great to hear you are also enjoying the amenities we offer. If there is anything else we may do to heighten your ownership experience, please give me a call at (407) 628-2100 or drop by my office the next time you stop in. Sincerely, Mike Torre, General Manager.

December 08, 2016

Best dealership/ amazing customer service. I've purchased several cars in the past 40 years. Never have I been treated so kindly like I have at Fields. The customer service in the service dep More

by sheldon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service dept mgr
Apr 18, 2017 -

Fields BMW Winter Park responded

What else can we say but, “thank you” for your kind words! Our entire team at Fields BMW Winter Park is grateful for your both feedback and for your business. Fields Matters Because You Matter. Sincerely, Mike Torre, General Manager.

December 08, 2016

Michael Abney the Most wonderful Rep at Fields Fields BMW and Michael Abney are great, excellent customer service, great free breakfast, excellent facility, easy access to location. Just over all g More

by amediator
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Abney
Apr 18, 2017 -

Fields BMW Winter Park responded

Thank you for your great feedback, amediator! We love making the service experience an enjoyable event for our customers. I'm happy to learn that you enjoyed some of our complimentary amenities while you were in - it's our pleasure! Please let me know if there is anything further we may do to better serve you. Best Regards, Mike Torre, General Manager, Fields BMW Winter Park.

December 07, 2016

Fast and Great Attention to Detail Blaine helped me with a tire issue and had the whole deal handled in about 2 hours. I didnt even know that the repair and service could be performed More

by 850calljoe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Blaine
Apr 18, 2017 -

Fields BMW Winter Park responded

Fast Service and a great attention to details are facets of the service we strive to provide our customers with on a daily basis. I'm happy to learn that we made this happen for you. I’m certain our entire staff enjoyed catering to your needs as much as you enjoyed your visit. Take care! Kind Regards, Mike Torre, General Manager.

December 06, 2016

Excellent Service and Service Advisor Matt, my new service advisor was outstanding, and since I have never had the same service advisor twice I hope that he is now my advisor for all futur More

by Rob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt
Apr 18, 2017 -

Fields BMW Winter Park responded

Thank you for your review and for choosing Fields BMW Winter Park, Rob. I’m happy that you enjoyed your visit and we’re looking forward to serving you in the future. I'll make sure to share your kudos with Matt and our team. It's certainly our pleasure! Fields Matters Because You Matter. Sincerely, Mike Torre, General Manager.

December 06, 2016

Fast and great service Richard was great to work with, as always. Service with a smile! Our problem was diagnosed quickly and then taken care of expeditiously!!! Happy to More

by Ann Irvin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard (service)
Apr 18, 2017 -

Fields BMW Winter Park responded

Thank you, Mrs. Irvin, I'll be sure to share your feedback with our Team. We look forward to serving you in the future, as always. Thank you for choosing Fields. Sincerely, Mike Torre, General Manager.

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