Fields BMW Winter Park

Excellent service Excellent and cordial service really happy but the purchase and the Price for the new and my old trade They really know how to make you like family Excellent and cordial service really happy but the purchase and the Price for the new and my old trade They really know how to make you like family More

Excellent Experience Saif made the purchase process extremely easy and we were happy to purchase our new car through Fields BMW after searching for the right deal for al K Saif made the purchase process extremely easy and we were happy to purchase our new car through Fields BMW after searching for the right deal for al Kay a year. More

Disappointed Loyal long time customer of Fields. However my recent purchase and lease was a fiasco. The bait and switch was played. They had a vehicle which we wer Loyal long time customer of Fields. However my recent purchase and lease was a fiasco. The bait and switch was played. They had a vehicle which we were looking at. Great monthly rate. Seemed all Salesman were busy, asked a couple what the criteria on the red tags meant. They didn’t know. So the first vehicle was a lease turnaround, salesperson nickeled dimed us mileage, and tires. Said not enough of tread. I disagreed. But needed to swap out. The second vehicle was a purchase after playing the number game came to a conclusion. Go into finance after another 1 1/2 wait. We talk about the free maintenance program, and shows it had changed from previous conversation with Sales. Do not cover wipers and brakes. Said we were not told that. She apologized. I confronted Sales rep. Said he did not know it changed. So we thought we were going to have the Encore delivery. The vehicles have not been cleaned yet. Not have been gassed. I asked what’s going on we had a great experience the last 2 times with Fields. Sales said busy. After another hour vehicles are ready for fuel. So we ride over with one of the Geniuses puts fuel in both vehicles. We leave gas station heading home and try syncing the Bluetooth to phone won’t work. We get to our house turn the car off. Figure to reset the Bluetooth. Go to turn the vehicle on car won’t start. We go back and forth who had the key. Neither one of us has it. The Genius who brought us to gas station has it in his pocket never gave to us. We try calling the dealership and salesman no answer we are panicking. As the dealership only had 1 key for this vehicle as the other one supposedly was locked in vault. In which that was a lie. Finally salesman calls back and laughs said I call u back in 5 minutes. 30 minutes later he calls says he got ahold of Genius and will deliver the key but has things to do before. Mind you it’s New Years Eve. We decide to meet him halfway in our other vehicle gave him Landmark. We show up and call. Said he is there. Walked up to vehicle no salesman called back he was at wrong location. Now 2 weeks later still waiting on second key. NOT HAPPY More

Attentive and excellent personal service. Our sales agent Dennis went above and beyond to ensure we got the best price and the perfect match for our second BMW. Picking the right car to offer Our sales agent Dennis went above and beyond to ensure we got the best price and the perfect match for our second BMW. Picking the right car to offer us is a talent that made our decision easier and showed great personal service. It was a busy day and Dennis made sure to check in with us while we waited and during the whole process. A picture of our BMW X1 with a red bow is the best! More

Allen Fisher makes purchasing a new car fun! Dealership is very modern and friendly; Richard in service is great; Allen Fishers knowledge of BMW can not be beat! Service always complete and on ti Dealership is very modern and friendly; Richard in service is great; Allen Fishers knowledge of BMW can not be beat! Service always complete and on time. More

Russ F is great! Russ F. was a wonderful sales person. Knowledgeable, fair, and went above and beyond. This is my 2nd car from Fields and I'd recommend them highly. Russ F. was a wonderful sales person. Knowledgeable, fair, and went above and beyond. This is my 2nd car from Fields and I'd recommend them highly. More

Buying experience Neal did a great job, and Robert was very helpful in my decision to purchase a new 540i. I look forward to the driving experience and the concierge le Neal did a great job, and Robert was very helpful in my decision to purchase a new 540i. I look forward to the driving experience and the concierge level treatment of the Fields team. More

Review Great experience. We are return customers. Jamie is the best!! At trade in time I am sure we will be back to give her more business Great experience. We are return customers. Jamie is the best!! At trade in time I am sure we will be back to give her more business More

Fifth BMW from Fields I’ve been a customer and Fields BMW for several years. I have at least five BMWs over the years various models and styles. I have always been treated I’ve been a customer and Fields BMW for several years. I have at least five BMWs over the years various models and styles. I have always been treated very well, had good customer service and a pleasant overall experience. Anthony has been my saleman for a while and he helped me get a good deal, a nice car and in a very quick time period, highly recommend him. More