Fields BMW Winter Park

A pleasurable buying experience From the moment we arrived at the dealership, Archie provided outstanding customer service and product knowledge. This was the easiest and quickest ca From the moment we arrived at the dealership, Archie provided outstanding customer service and product knowledge. This was the easiest and quickest car buying experience that I have ever had! Kudos to the entire Fields BMW Team! More

Great Sales Experience Chris Neal was an exceptional salesperson. He spent a lot of time for me and took time later to answer all of my questions. I would definitely purch Chris Neal was an exceptional salesperson. He spent a lot of time for me and took time later to answer all of my questions. I would definitely purchase another car from Chris. I felt he tried very hard to give me the best deal possible! The only negative I would mention would be the financing agent, Brittany. I left Chris very excited and after 10 minutes of pressure selling extras I was somewhat deflated. I appreciate being given the options, but when I'm questioned why I said no thank you and my answers are analyzed making me feel awkward; that takes away from the experience. I really liked my entire experience otherwise! Thank you! More

Buyer Beware Find another Service Center The facility is focused on driving volume and revenue. Quality, Accuracy and Effectiveness are non-existent. Service Center will damage your vehicle The facility is focused on driving volume and revenue. Quality, Accuracy and Effectiveness are non-existent. Service Center will damage your vehicle and deny all knowledge of doing so. Service Managers are out to protect their business and cover over their liabilities. Read the Google reviews, Facebook posts and Better Business Bureau complaints against Fields BMW before you do ANY business here. It at ALL possible go to a reputable Dealer and Service Center. If you have no other choice take video and pictures of your vehicle before turning over your keys and do NOT sign anything unless you are given a copy. Anything committed to or verbally discussed get it in writing especially from the Service Managers. Take your Premier Brand Vehicle to a Service Center that has earned a right to service it and actually will do a decent job. Fields BMW in NOT that kind of place. More

Easy and Painless From the moment I walked into the dealer to the moment I left driving my new car, everything about the dealership was awesome and very welcoming. From the moment I walked into the dealer to the moment I left driving my new car, everything about the dealership was awesome and very welcoming. Hugh immediately approached us and was very personable and not your typical sales guy. He showed me a couple cars and took me on some test drives with no pressure whatsoever. The process was very easy with him and he was patient with me while I made my decision over a couple of weeks. Once I made the decision to lease my 330 he went right to work and he made it the easiest process and I was in and out of there in no time. As a longtime GM leaser, I can’t say enough how excited and proud I am to have a 330 and the incredible and impeccable experience that Fields gave me. Cheers to you, Fields and Hugh- you’re doing something right! Rachel More

Purchased of 2015 X5 The sales person was very helpful and patient with the negotiating process. We are ver happy with our purchase. This is our third BMW vehicle. The sales person was very helpful and patient with the negotiating process. We are ver happy with our purchase. This is our third BMW vehicle. More

It was very pleasant and great CS The entire process went very smooth and the it was a delight working with the Sales person and the food and drinks was right time . I was hungry.!!! The entire process went very smooth and the it was a delight working with the Sales person and the food and drinks was right time . I was hungry.!!!!! More

Great Buying Experience Luis was amazing to work with. Very knowledgeable and and helped me find exactly the car I was looking for. Price for the car and my trade were very r Luis was amazing to work with. Very knowledgeable and and helped me find exactly the car I was looking for. Price for the car and my trade were very reasonable and I never felt pressured. More

Why Can No One Listen I emailed the Internet Manager to set up a Appt. for a Test Drive in a new BMW 7. I asked Mr. (will not use his name) not to have any emails sent to I emailed the Internet Manager to set up a Appt. for a Test Drive in a new BMW 7. I asked Mr. (will not use his name) not to have any emails sent to me. What happed?, well guess what, he did. I said in my email to him if this happened I would not come and buy a car. Please remember I made it clear in my email to him that this was not to happen. Again another email, I heard from him saying it is a auto email. Why was I not told after I said in writing no emails. I have asked the Dealer to remove my email address, How many of us have to put up with mail that we never signed up for. It is not fair. I will spend my 150,000 somewhere else. More

Very easy to work with We came in last min and were able to work out a deal very quickly. I highly recommend this dealership nice staff and great amenities. We came in last min and were able to work out a deal very quickly. I highly recommend this dealership nice staff and great amenities. More

New owner of a BMW Steve fisher was great and very helpful. Super professional. Recommend him to anyone that wants a honest true person just trying to make you the best Steve fisher was great and very helpful. Super professional. Recommend him to anyone that wants a honest true person just trying to make you the best deal and decision possible. More