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Fields BMW Winter Park
Winter Park, FL
780 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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780 Reviews of Fields BMW Winter Park
February 20, 2018
Great. The buying experience was exceptional. All involed from sales Anthoney, Terry, and Brooke., were helpful and courteous. This has been my 7th 🚗 and th The buying experience was exceptional. All involed from sales Anthoney, Terry, and Brooke., were helpful and courteous. This has been my 7th 🚗 and the above mentioned is why I continue to return for future purches. More
by Douglas Glaze
Employees Worked With
Mentioned in the above statement.
February 10, 2018
What a wonderful and painless experience In the past purchasing a new vehicle has been very frustrating and difficult. We were very surprised on how easy and pain-free but seen a vehicle was In the past purchasing a new vehicle has been very frustrating and difficult. We were very surprised on how easy and pain-free but seen a vehicle was with your dealership. In addition everyone that we came in contact with was very courteous and helpful throughout the process and made the experience much more enjoyable than previous times purchasing a new car. Thank you very much and we look forward to buying another vehicle from the dealership soon More
by Callaway1969
Employees Worked With
Anthony Hernandez
February 03, 2018
Great experience Our rep Justin Rowe was fantastic to work with. He made our buying experience absolutely seamless. Additionally, the genius rep, Robert Trent, was ver Our rep Justin Rowe was fantastic to work with. He made our buying experience absolutely seamless. Additionally, the genius rep, Robert Trent, was very informative. He ensured we had a clear understanding of the vehicle’s functionality. What a great team! We love our 530i and will definitely be repeat customers. More
by Flaswans
Employees Worked With
Justin Rowe and Robert Jones
January 27, 2018
Excellent service Anthony H. Is really great to work with. Very professional and very friendly, no pressure sales, very knowledgeable and helpful. Also, we love the fre Anthony H. Is really great to work with. Very professional and very friendly, no pressure sales, very knowledgeable and helpful. Also, we love the free car washes. More
by Bungrb
Employees Worked With
Anthony H
January 27, 2018
First experience with Fields My wife and I work with professionals in the legal and medical fields. We were warned against going to Fields and told that our experience would be be My wife and I work with professionals in the legal and medical fields. We were warned against going to Fields and told that our experience would be better if we traveled out of state for the purchase bc they felt as though Fields no longer cared about earning their business. My first experience at Fields was with Tim Hanna. He was the most professional and courteous professional that I have ever worked with during a vehicle purchase. He went above and beyond to work around my hectic schedule. Buying a luxury vehicle should be an experience. Not just a transaction. Tim made sure that this was a positive experience from beginning to closing. I couldn’t be any more pleased with our experience and I will be back. More
by Flashfox727
Employees Worked With
Tim Hanna
January 21, 2018
Bmw genius Robert Jones the bmw Genius was a real pleasure to work with. Very knowledgeable and kind. Answered any follow up questions I had throughout the proce Robert Jones the bmw Genius was a real pleasure to work with. Very knowledgeable and kind. Answered any follow up questions I had throughout the process. More
by Bmwm3
Employees Worked With
Robert Jones
January 17, 2018
Excellent service Excellent and cordial service really happy but the purchase and the Price for the new and my old trade They really know how to make you like family Excellent and cordial service really happy but the purchase and the Price for the new and my old trade They really know how to make you like family More
by Josepereyro
Employees Worked With
Mike stand and jose Boyer
January 14, 2018
Excellent Experience Saif made the purchase process extremely easy and we were happy to purchase our new car through Fields BMW after searching for the right deal for al K Saif made the purchase process extremely easy and we were happy to purchase our new car through Fields BMW after searching for the right deal for al Kay a year. More
by Rich
Employees Worked With
Saif Aman
January 12, 2018
Disappointed Loyal long time customer of Fields. However my recent purchase and lease was a fiasco. The bait and switch was played. They had a vehicle which we wer Loyal long time customer of Fields. However my recent purchase and lease was a fiasco. The bait and switch was played. They had a vehicle which we were looking at. Great monthly rate. Seemed all Salesman were busy, asked a couple what the criteria on the red tags meant. They didn’t know. So the first vehicle was a lease turnaround, salesperson nickeled dimed us mileage, and tires. Said not enough of tread. I disagreed. But needed to swap out. The second vehicle was a purchase after playing the number game came to a conclusion. Go into finance after another 1 1/2 wait. We talk about the free maintenance program, and shows it had changed from previous conversation with Sales. Do not cover wipers and brakes. Said we were not told that. She apologized. I confronted Sales rep. Said he did not know it changed. So we thought we were going to have the Encore delivery. The vehicles have not been cleaned yet. Not have been gassed. I asked what’s going on we had a great experience the last 2 times with Fields. Sales said busy. After another hour vehicles are ready for fuel. So we ride over with one of the Geniuses puts fuel in both vehicles. We leave gas station heading home and try syncing the Bluetooth to phone won’t work. We get to our house turn the car off. Figure to reset the Bluetooth. Go to turn the vehicle on car won’t start. We go back and forth who had the key. Neither one of us has it. The Genius who brought us to gas station has it in his pocket never gave to us. We try calling the dealership and salesman no answer we are panicking. As the dealership only had 1 key for this vehicle as the other one supposedly was locked in vault. In which that was a lie. Finally salesman calls back and laughs said I call u back in 5 minutes. 30 minutes later he calls says he got ahold of Genius and will deliver the key but has things to do before. Mind you it’s New Years Eve. We decide to meet him halfway in our other vehicle gave him Landmark. We show up and call. Said he is there. Walked up to vehicle no salesman called back he was at wrong location. Now 2 weeks later still waiting on second key. NOT HAPPY More
by Joemaca17
Employees Worked With
Tracy Smith
January 07, 2018
Attentive and excellent personal service. Our sales agent Dennis went above and beyond to ensure we got the best price and the perfect match for our second BMW. Picking the right car to offer Our sales agent Dennis went above and beyond to ensure we got the best price and the perfect match for our second BMW. Picking the right car to offer us is a talent that made our decision easier and showed great personal service. It was a busy day and Dennis made sure to check in with us while we waited and during the whole process. A picture of our BMW X1 with a red bow is the best! More
by HappyX1
Employees Worked With
Dennis Ferrgussion
