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Fields BMW Winter Park
Winter Park, FL
785 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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785 Reviews of Fields BMW Winter Park
March 31, 2018
Service dept My service advisor Shaun was awesome he goes above the standards ! Great team work fields 😬 my Uber driver was nice (Jose) but that car was old and s My service advisor Shaun was awesome he goes above the standards ! Great team work fields 😬 my Uber driver was nice (Jose) but that car was old and smelly More
by My man
Employees Worked With
Shaun debose
March 30, 2018
Field BMW Winter Park Rocks! They really care about their customers. They really go out of their way to make sure your experience with the entire dealership is wonderful. From s They really care about their customers. They really go out of their way to make sure your experience with the entire dealership is wonderful. From sales to service and customer amenities they make owning a BMW a great experience. More
by DeborahB
Employees Worked With
Matt Stephens
March 26, 2018
Excellent Service from the Service advisor Sean. He took time to diagnose and explain what the issue we were having. He explained the issue and provided a resolution and a time frame. He also put us He took time to diagnose and explain what the issue we were having. He explained the issue and provided a resolution and a time frame. He also put us in a rental car since the repair was going to take a while. More
by tpersaud
Employees Worked With
Sean
March 24, 2018
Rude rep My service rep was awesome. Situation was I looked for my Rep but he was gone from his desk and so I asked another guy, his desk is closest to the ser My service rep was awesome. Situation was I looked for my Rep but he was gone from his desk and so I asked another guy, his desk is closest to the service door. I asked him that if it was ok if I left with my key but they had the remote for it to be safe if I went home until my car was done. Very simple question. He was very upset and just said "I''m not your rep and ask your rep that answer. What desk is he at? I pointed at his desk and then he said "Wait for him and ask him". Ok. I walked around around a bit and came back and my service rep was back and he said it's fine you can go home. Why couldn't the other rep answer a simple question for me? I dunno. But he was so rude and I hope when I do go there again that I don't ever get that guy. So rude. I know he knew the answer but refused to tell me. Where's his hospitality? Again i hope I don't get that guy on my next trip. Other than that everyone else was so caring. More
by xiongcal
Employees Worked With
Don't remember
March 21, 2018
Great experience I had a very nice experience at this dealership. Everyone was very friendly and helpful. Answered all questions. Ended up with a very nice car. I had a very nice experience at this dealership. Everyone was very friendly and helpful. Answered all questions. Ended up with a very nice car. More
by Alanasam
Employees Worked With
Mike S. was the manager and Chris was my salesman.
March 20, 2018
Awesome Service!!! Everything was great!!! Was greeted as soon as i pulled up. Was kept informed and car was done sooner than expected. Would definitely go back!! Everything was great!!! Was greeted as soon as i pulled up. Was kept informed and car was done sooner than expected. Would definitely go back!! More
by Joshua Holcomb
Employees Worked With
Joe Allegra
March 18, 2018
Great Customer Service! Mike Abney is awesome! He always provides great service and genuine care and concern about my car. This dealer is also very conveniently located, clos Mike Abney is awesome! He always provides great service and genuine care and concern about my car. This dealer is also very conveniently located, close to where I live. More
by BMW435i
Employees Worked With
Mike Abney
March 14, 2018
Tire change Chris the service person was nice. The overall wait and process took 3plus hours. When I booked my appointment I did tell the person making appointmen Chris the service person was nice. The overall wait and process took 3plus hours. When I booked my appointment I did tell the person making appointments that I had a tire package. During that appointment booking you should verify that information. Turns out my tire package was not “in the system” which cause over an hour delay to get my tire fixed. This is something that should be done during the booking and if I had known it had never been logged, I could have brought the paperwork. For a tire change three hours is just too long. More
by Tara s
Employees Worked With
Chris
March 11, 2018
Grade A top professional and excellent experience. TIM HANA and finance people. Are Out standing , and helpful it was the best car buying experience. They are Top notch people. Thans Thanks T TIM HANA and finance people. Are Out standing , and helpful it was the best car buying experience. They are Top notch people. Thans Thanks Tim hana and Fields Bmw More
by X1 genesis51
Employees Worked With
Tim Hana
March 10, 2018
Service evaluation I highly recommend the Fields BMW in Winter Park for any of your BMW service needs. They are extremely professional and concerned about customer satis I highly recommend the Fields BMW in Winter Park for any of your BMW service needs. They are extremely professional and concerned about customer satisfaction. I received a daily update while my car was being serviced and asked if there was anything else I needed while my car was being serviced. Recommend the Winter Park BMW over the BMW dealership on Orange Blossom Drive More
by Cyclecrna
Employees Worked With
Brian Williams
