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Fields BMW Winter Park

Winter Park, FL

4.5
785 Reviews

963 N Wymore Road

Winter Park, FL

32789

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785 Reviews of Fields BMW Winter Park

January 25, 2022

Thank you to Kevin & Cam in sales for making the purchase process smooth and easy for my new car. Kevin was great following up as initially they did not have a vehicle instock for me. Once they did he call More

by jshwarms
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin, Cam
Jan 25, 2022 -

Fields BMW Winter Park responded

Congratulations on your new car! There is nothing better than hearing that our team made the purchase process easy and seamless, and we will pass along your feedback to Kevin and Cam. Thank you and safe travels from all of us at Fields BMW Winter Park!

January 16, 2022

This dealership in Winter Park usually allows me to bring in my car immediately when I get a signal on the dashboard that somethings not right they’ve always been accommodating More

by Maria.finn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marco
Jan 17, 2022 -

Fields BMW Winter Park responded

Hi Maria - We are delighted that you can depend on our Fields BMW Winter Park team to take excellent care of you and your vehicle. Thank you so much for your business!

January 15, 2022

Mike was very professional from start to finish with informing me of what was happening with my car. More

by cbjelj
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike
Jan 17, 2022 -

Fields BMW Winter Park responded

Thank you for trusting Mike and the team to take great care of your vehicle! We are happy to have you as a Fields BMW Winter Park customer and we look forward to the next opportunity to assist you. Have a wonderful day!

January 04, 2022

Incredibly easy and efficient to bring my car here for service. Very professional employees and the video is always a plus. More

by Sue C.
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marco from Service
Jan 05, 2022 -

Fields BMW Winter Park responded

Sue, thank you for the great review! We appreciate your support and are happy to hear that you had such an outstanding service experience working with the Fields BMW Winter Park team. Drive safely, and we hope to see you back next time!

December 28, 2021

Service was very professional, Omid was very helpful in getting my car in and out of service department. He kept me advised on how long and when car was going to be ready to be picked up. Very friendly and More

by Nanae
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Omid Salehi
Dec 29, 2021 -

Fields BMW Winter Park responded

Thank you for taking the time to review us! We want the most for our guests, and it is wonderful to hear that this was reflected in your time working with us. We appreciate the kind words about Omid and hope to see you back at Fields BMW Winter Park. Safe travels!

November 22, 2021

Marco provided a great customer service during my visit last week I appreciate your help in getting a replacement car to get to my next appointment on time. More

by Pedro Germano
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marco Chávez
Nov 22, 2021 -

Fields BMW Winter Park responded

Pedro, thank you for taking the time to review us! We strive to deliver a seamless service experience, and it is wonderful to hear that this was reflected in your time working with Marco. Drive safely, and we hope to see you back at Fields BMW Winter Park!

November 20, 2021

The service is alright, it takes to long time waiting for the car, but the results was good. More

by Keila
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
N/A
Nov 22, 2021 -

Fields BMW Winter Park responded

Keila - we try to deliver a seamless experience and I sincerely apologize if the process took longer than anticipated. I will address this feedback with my team so we can work towards improving. Thank you. Richard Gaffney - Service Manager - 407-478-3957

November 16, 2021

Excellent service. My Service advisor was friendly and efficient. Dealership is clean and very friendly and polite staff. More

by zananskim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marco Chavez
Nov 16, 2021 -

Fields BMW Winter Park responded

We're glad your recent visit checked all the boxes! Thank you for your business and for reviewing Fields BMW Winter Park - we hope to see you back for your future service needs!

November 12, 2021

Good customer service. Courteous and professional. Nice Good customer service. Courteous and professional. Nice update thru video checking of all areas to be checked. Nice waiting room and snacks. More

by Escat58
Recommend Dealer
Yes
Employees Worked With
Majed Nasrallah
Nov 13, 2021 -

Fields BMW Winter Park responded

We love hearing that our video updates every step of the way, and our excellent customer service made your visit such a success. The Fields BMW Winter Park team is more than happy to lend a hand with your service needs, and we look very forward to your next visit!

November 10, 2021

The service was performed in a professional manner. Mike was very professional, a good listener to the issues I was having. More

by cbjelj
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Abney
Nov 11, 2021 -

Fields BMW Winter Park responded

Thank you for taking the time to review us! We are proud to have Mike on our team and happy to hear that he delivered such a successful service experience. Drive safely, and we hope to see you back at Fields BMW Winter Park!

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