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Fields BMW Winter Park

Winter Park, FL

4.5
780 Reviews
Call Dealership (407) 628-2100
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963 N Wymore Road

Winter Park, FL

32789

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780 Reviews of Fields BMW Winter Park

November 22, 2021

Marco provided a great customer service during my visit last week I appreciate your help in getting a replacement car to get to my next appointment on time. More

by Pedro Germano
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marco Chávez
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Nov 22, 2021 -

Fields BMW Winter Park responded

Pedro, thank you for taking the time to review us! We strive to deliver a seamless service experience, and it is wonderful to hear that this was reflected in your time working with Marco. Drive safely, and we hope to see you back at Fields BMW Winter Park!

November 20, 2021

The service is alright, it takes to long time waiting for the car, but the results was good. More

by Keila
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
N/A
Report | Print
Nov 22, 2021 -

Fields BMW Winter Park responded

Keila - we try to deliver a seamless experience and I sincerely apologize if the process took longer than anticipated. I will address this feedback with my team so we can work towards improving. Thank you. Richard Gaffney - Service Manager - 407-478-3957

November 16, 2021

Excellent service. My Service advisor was friendly and efficient. Dealership is clean and very friendly and polite staff. More

by zananskim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marco Chavez
Report | Print
Nov 16, 2021 -

Fields BMW Winter Park responded

We're glad your recent visit checked all the boxes! Thank you for your business and for reviewing Fields BMW Winter Park - we hope to see you back for your future service needs!

November 12, 2021

Good customer service. Courteous and professional. Nice Good customer service. Courteous and professional. Nice update thru video checking of all areas to be checked. Nice waiting room and snacks. More

by Escat58
Recommend Dealer
Yes
Employees Worked With
Majed Nasrallah
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Nov 13, 2021 -

Fields BMW Winter Park responded

We love hearing that our video updates every step of the way, and our excellent customer service made your visit such a success. The Fields BMW Winter Park team is more than happy to lend a hand with your service needs, and we look very forward to your next visit!

November 10, 2021

The service was performed in a professional manner. Mike was very professional, a good listener to the issues I was having. More

by cbjelj
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Abney
Report | Print
Nov 11, 2021 -

Fields BMW Winter Park responded

Thank you for taking the time to review us! We are proud to have Mike on our team and happy to hear that he delivered such a successful service experience. Drive safely, and we hope to see you back at Fields BMW Winter Park!

October 12, 2021

I have been a customer for over four decades, excellent service, professional team thank youJay More

by godblessamerica.jj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Barnett
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Oct 12, 2021 -

Fields BMW Winter Park responded

Your continued confidence in the Fields BMW Winter Park team means the world to us. Thank you for being such a great customer and we hope to see you next time!

October 08, 2021

Just wanted to give a big shout out to service writer Glenn For taking care of all the issues and then some he is Very good at what he does true dedication providing nothing but the best service I want More

by Dan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Glynn, Richard
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Oct 08, 2021 -

Fields BMW Winter Park responded

Dan, thank you for the great review! We are thrilled to hear that you had such a successful service experience working with Glenn, Richard, and the Fields BMW Winter Park team. Drive safely in your new vehicle, and we hope to see you back again down the road!

October 04, 2021

Majed is amazing … my new car was absolutely perfect and delivered ahead of schedule. Majed answers questions thoroughly, thoughtfully and usually immediately. Can’t say enough good things about him and obv More

by Ttlcrossgirl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Majed Nasrallah
Report | Print
Oct 05, 2021 -

Fields BMW Winter Park responded

We are delighted to read your glowing feedback about Majed! He is an important member of our team and we will be sure to pass along your appreciation to him. Thank you for trusting Fields BMW Winter Park with your business, we wish you safe and happy driving in your new car!

August 26, 2021

Service was excellent. Brandon is awesome. Great customer service and follow through on parts ordered and eventually, the repairs. More

by damolaare
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon and Dennis
Report | Print
Aug 27, 2021 -

Fields BMW Winter Park responded

We are thrilled that Brandon and the team delivered such communicative, top-notch service. Thank you for coming to Fields BMW Winter Park, it means a lot to hear that you are a happy customer. Please let us know if there is anything more we can do for you!

August 23, 2021

Kevin was extremely professional and he made sure my vehicle was serviced within a timely manner. He offered me an Uber and even encouraged me to checkout the snacks and refreshments. Great experience! More

by Lonnie White
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Antao
Report | Print
Aug 23, 2021 -

Fields BMW Winter Park responded

Hi Lonnie, thanks so much for your review and for giving Kevin a shoutout! We're pleased that he was professional and kind! See you next time at Fields BMW Winter Park.

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