Fields BMW Winter Park

I have been a customer for over four decades, excellent service, professional team thank youJay service, professional team thank youJay More

Just wanted to give a big shout out to service writer Glenn For taking care of all the issues and then some he is Very good at what he does true dedication providing nothing but the best service I want Glenn For taking care of all the issues and then some he is Very good at what he does true dedication providing nothing but the best service I wanted to thank Richard for all his help 😀 More

Majed is amazing … my new car was absolutely perfect and delivered ahead of schedule. Majed answers questions thoroughly, thoughtfully and usually immediately. Can’t say enough good things about him and obv delivered ahead of schedule. Majed answers questions thoroughly, thoughtfully and usually immediately. Can’t say enough good things about him and obviously the support afforded him by Fields./tc. More

Service was excellent. Brandon is awesome. Great customer service and follow through on parts ordered and eventually, the repairs. customer service and follow through on parts ordered and eventually, the repairs. More

Kevin was extremely professional and he made sure my vehicle was serviced within a timely manner. He offered me an Uber and even encouraged me to checkout the snacks and refreshments. Great experience! vehicle was serviced within a timely manner. He offered me an Uber and even encouraged me to checkout the snacks and refreshments. Great experience! More

BMW service department at Fields is always prompt, courteous and is good at keeping you aware of service status of vehicle. Clean modern facility. courteous and is good at keeping you aware of service status of vehicle. Clean modern facility. More

The service was done in a professional and timely manner. Michael. Abney explained the warranty on the car. Michael. Abney explained the warranty on the car. More

Service was excellent and associates were very professional and informative. Associates arranged transportation due to the length of service because of an unexpected repair. The service location a professional and informative. Associates arranged transportation due to the length of service because of an unexpected repair. The service location and amenities were excellent. More

I just had my first service (oil change) on my 2021 BMW X5 by Fields BMW in Winter Park. The service was great and timely. I’m impressed by the video the repair sends as they inspect the entire vehicle whi X5 by Fields BMW in Winter Park. The service was great and timely. I’m impressed by the video the repair sends as they inspect the entire vehicle while on the service lift. The car cleaning following service is excellent too! I highly recommend Brandon Bermudez and the Fields Service department! More

I scheduled an appointment for 2003 M3C to get a takata airbag replaced. Making the appointment went smoothly and no problems. I dropped the car off at the service area and people were very attentive and n airbag replaced. Making the appointment went smoothly and no problems. I dropped the car off at the service area and people were very attentive and nice. I waited around 2 hours and the car was finished. I left to get gas and noticed the trim right below the passenger airbag had been scratched. I turned right around and showed it to my service advisor, because that scratch was not there before and what a coincidence that the scratch was underneath the area they had been working on. I waited about 30 minutes until he talked to the manager. They were unable to confirm if the scratch happened while in service and thankfully did order a replacement part. I rarely take my cars to dealerships for service due to this reason. Wish I could say something different! More