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Fields BMW Winter Park

Winter Park, FL

4.5
785 Reviews
Call Dealership (407) 628-2100
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963 N Wymore Road

Winter Park, FL

32789

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785 Reviews of Fields BMW Winter Park

May 06, 2022

Great customer service, facilities and communication with customers regarding the status of their car while in service. More

by RSF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Pelinski, Joe Allegra, Lance Lightsey, Brian Williams, Frank Fernandez, Majed Nasrallah
Report | Print
May 09, 2022 -

Fields BMW Winter Park responded

We are happy to hear that our team gave you such a positive, communicative service experience! Thank you for choosing Fields BMW Winter Park and for sharing your feedback. See you next time!

April 07, 2022

Everyone from Garfield to service help were terrific and my care runs great. Love your service department More

by Wfleckenstein
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Garfield , Brian Williams, Frank Fernandez, Majed Nasrallah
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Apr 08, 2022 -

Fields BMW Winter Park responded

Thank you for sharing your great review! We appreciate your business and we look forward to welcoming you back to Fields BMW Winter Park for your future service needs.

March 11, 2022

Great customer service. They keep you informed on the progress of the car service. Car returned clean. More

by richie4488
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex - Service Advisor
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Mar 11, 2022 -

Fields BMW Winter Park responded

Richie - Thank you so much for rating Fields BMW Winter Park five stars! We love to hear that you received excellent service from our team. Hope to see you at your next visit!

March 08, 2022

Very thorough in their inspection and work performed on my vehicle. Wait area is clean and comfortable. Impeccable customer service. More

by Hal Schmidt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Delvecchio
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Mar 09, 2022 -

Fields BMW Winter Park responded

Thank you for the great review, Hal! We appreciate your support and we hope to welcome you back to Fields BMW Winter Park in the future. Have a wonderful day!

March 06, 2022

FIELDS BMW OFFERS EXCELLENT SERVICE; VERY PROFESSIONAL; QUICK TURN AROUND! BEST BMW DEALER IN USA!👍👍👍 More

by James_bond_33051
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service manager Chris
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Mar 07, 2022 -

Fields BMW Winter Park responded

Thank you for the review! We are so glad to hear that you trust our team to keep your vehicle in excellent shape.

February 26, 2022

My service rep is Brandon and he is awesome! !! He answers all of my questions and makes sure the work done on my vehicle is completed in a timely manner. More

by Pam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon
Report | Print
Feb 28, 2022 -

Fields BMW Winter Park responded

Pam, thank you for the glowing review! We are thrilled to hear that you had such a successful service experience working with Brandon and the Fields BMW Winter Park team. Drive safely and we hope to see you back!

February 22, 2022

I get good information every time along with a video of the inspection. It's the only place I'll take my car to. More

by eMarc21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex
Report | Print
Feb 22, 2022 -

Fields BMW Winter Park responded

We are happy that you have enjoyed our services! Thanks for leaving Fields BMW Winter Park a five-star review and supporting our business. Have a lovely day, and we'll see you down the road!

February 11, 2022

their services on tires warranty is no good I don’t recommend nobody buying it. More

by Lucy
Recommend Dealer
No
Employees Worked With
Glynn Doughty
Report | Print
Feb 14, 2022 -

Fields BMW Winter Park responded

Lucy, I'm sorry to hear that you aren't satisfied with your recent service visit. If there was any confusion surrounding your warranty, I apologize. I would appreciate the opportunity to speak with you about your experience and to see if there is anything I can do to rectify things for you. Please consider giving me a call so I can offer my assistance. Thank you, Joseph Allegra - Service Manager - (407) 628-2100

February 07, 2022

In for recall repair. They make it as pleasant as possible with their cafe and comfortable seating all over the dealership. Repair time was reasonable. More

by Scottr609
Recommend Dealer
Yes
Employees Worked With
Chris
Report | Print
Feb 07, 2022 -

Fields BMW Winter Park responded

Thank you for taking the time to review us, Scott! We are so glad to hear that you had such a successful service experience working with the Fields BMW Winter Park team. Drive safely, and we hope to see you back again down the road!

February 03, 2022

Excellent service and attention to customers’ needs, particularly when it comes to replacement transportation and communication of status. More

by michaelsalvatore35
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Chavez
Report | Print
Feb 03, 2022 -

Fields BMW Winter Park responded

Thank you for sharing your positive feedback! We appreciate your business and we hope to work with you again at Fields BMW Winter Park. Have a wonderful day!

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