Fields BMW Winter Park

This dealership is overworked with the amount of vehicles they service on a daily basis. While the staff itself is great, the service department is way too overworked, thus wait times are increased from chec they service on a daily basis. While the staff itself is great, the service department is way too overworked, thus wait times are increased from check in through pickup. They also don’t give loaner cars unless your car was purchased through them, unlike EVERY other BMW dealership in the world and it’s mainly because they have monopolized the area and thus don't feel that simple courtesy is necessary. More

Josh is an excellent service advisor. Highly recommend using this dealer for your service needs. Highly recommend using this dealer for your service needs. More

Josh was professional, informative and let me know what needed to be done and what did NOT need to be done to my car. Really appreciated the Uber service, now no need to wait on longer than expected servi needed to be done and what did NOT need to be done to my car. Really appreciated the Uber service, now no need to wait on longer than expected service. More

Very professional, friendly and very clean dealership that has been taking care of all my questions and services. that has been taking care of all my questions and services. More

Great service in buying and after sales. I highly recommend Fields to anyone looking for a new BMW. I highly recommend Fields to anyone looking for a new BMW. More

Excellent service, Brandon was very helpful, kind and the service was in the expected time. service was in the expected time. More

Great customer service, facilities and communication with customers regarding the status of their car while in service. customers regarding the status of their car while in service. More

Everyone from Garfield to service help were terrific and my care runs great. Love your service department my care runs great. Love your service department More

Great customer service. They keep you informed on the progress of the car service. Car returned clean. They keep you informed on the progress of the car service. Car returned clean. More

Very thorough in their inspection and work performed on my vehicle. Wait area is clean and comfortable. Impeccable customer service. my vehicle. Wait area is clean and comfortable. Impeccable customer service. More