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Fields BMW Winter Park

Winter Park, FL

4.5
785 Reviews

963 N Wymore Road

Winter Park, FL

32789

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785 Reviews of Fields BMW Winter Park

September 03, 2022

I only have words of praise for Justin Rowe who helped me get the 2023 IX in spite of the fuzzy information about delivery date provided by BMW. The entire experience at Fields BMW of Winter Park was a mode More

by danc.marinescu
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Rowe
Sep 06, 2022 -

Fields BMW Winter Park responded

Congratulations on your new 2023 BMW iX! We are thrilled that Justin was so helpful and attentive throughout the process and we will pass along your appreciation to him. Thank you for trusting Fields BMW Winter Park with your business!

September 01, 2022

Brought my car in for a recall repair at 7:30am drop off. I had to wait until 3:30pm to pick up the car because the car wash was backed up. The repair was accomplished as promised but the car wash had much t More

by WARRIORAL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Crider
Sep 02, 2022 -

Fields BMW Winter Park responded

We want our customers to feel confident in the work we perform on their vehicles and I will be speaking with our team in an effort to provide our guests with better quality service in the future. I apologize if your recent visit fell short of our usual standards and I hope for another chance to impress you next time. Please also feel free to reach out if there is anything else I can do to help. Best, Richard Gaffney - Service Manager - 407-478-3957

August 27, 2022

My advisor is very kind and nice person and the service was excellent. Very happy More

by DIALA CERDA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Sahina
Aug 29, 2022 -

Fields BMW Winter Park responded

Thank you for the great review, Diala! We are so glad to hear that you had a successful service experience working with the Fields BMW Winter Park team. Drive safely, and we hope to see you back!

August 26, 2022

They were unable to address the reason for condensation in the side view mirror, also the annoying squeaking noise coming from the trunk has returned. I’m still waiting from a call-back from my advisor Ale More

by MBMW09
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Alex Serrano
Aug 26, 2022 -

Fields BMW Winter Park responded

I am sorry to hear that you are having trouble with your vehicle. We strive to deliver professional and knowledgeable service, and it is concerning that we left the wrong impression. I would appreciate the chance to speak with you directly to see what more I can do to help fix things. If you are willing to discuss this further, please feel free to reach out. Best, Richard Gaffney - Service Manager - 407-478-3957

August 22, 2022

My experience at field BMW was always a good one every time I being there Josh is a real professional in what he does he always make the wait memorably Thanks again I will always be a loyal customer More

by Patricia Madon
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh
Aug 22, 2022 -

Fields BMW Winter Park responded

Thank you for stopping by to share your experience with Josh and the team at Fields BMW Winter Park! We are grateful for your loyal business, Patricia. Until next time!

August 14, 2022

Field's BMW Winter Park does such a great job taking care of their customers. I've always had a great experience! More

by Emistarz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wil Matos
Aug 15, 2022 -

Fields BMW Winter Park responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with the Fields BMW Winter Park team. Drive safely, and we hope to see you back again down the road!

August 11, 2022

Excellent service, Chris always does a great job, very honest and courteous. Best place for your car service More

by Luis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris
Aug 12, 2022 -

Fields BMW Winter Park responded

Hi Luis, thank you for sharing your excellent service experience with Chris! All of us at Fields BMW Winter Park look forward to seeing you again.

August 07, 2022

Honest and great service department. Team is very diligent and they don’t try to force you to get things you don’t need. Brandon was excellent. More

by kimba23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon
Aug 08, 2022 -

Fields BMW Winter Park responded

Thank you for the great review! We are thrilled to hear that Brandon delivered such a successful service experience. Drive safely, and we hope to see you back again at Fields BMW Winter Park!

August 02, 2022

Dropped my car off for service and the service was completed in a timely manner More

by huntley.bodden
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James
Aug 02, 2022 -

Fields BMW Winter Park responded

Thank you for the great review! We are thrilled to hear that you had a successful service experience working with the Fields BMW Winter Park team. Drive safely, and we hope to see you back!

July 18, 2022

Great customer service, Alex very helpful & knowledgable, outstanding facility, location location is perfect, made my drive from Kissimmee worth it, will be back again. Thank you Alex More

by Fercho0613
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex
Jul 19, 2022 -

Fields BMW Winter Park responded

Thank you for the 5-stars and shoutout to Alex and his wonderful customer service. We are thrilled to hear Fields BMW Winter Park was well worth the trip! Until next time, safe driving!

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