Fields BMW Winter Park
Winter Park, FL
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785 Reviews of Fields BMW Winter Park
I only have words of praise for Justin Rowe who helped me get the 2023 IX in spite of the fuzzy information about delivery date provided by BMW. The entire experience at Fields BMW of Winter Park was a mode get the 2023 IX in spite of the fuzzy information about delivery date provided by BMW. The entire experience at Fields BMW of Winter Park was a model of professionalism. More
Brought my car in for a recall repair at 7:30am drop off. I had to wait until 3:30pm to pick up the car because the car wash was backed up. The repair was accomplished as promised but the car wash had much t I had to wait until 3:30pm to pick up the car because the car wash was backed up. The repair was accomplished as promised but the car wash had much to be desired. I had to rewash the car when arrived at home. Someone needs to perform quality control by the car wash before releasing car to customer. More
They were unable to address the reason for condensation in the side view mirror, also the annoying squeaking noise coming from the trunk has returned. I’m still waiting from a call-back from my advisor Ale in the side view mirror, also the annoying squeaking noise coming from the trunk has returned. I’m still waiting from a call-back from my advisor Alex for the replacement fuel door housing, which was never fixed during the CPO assessment. Also had to pay for an alignment to fix the “pulling” to the right side, that was never addressed during the CPO inspection. More
My experience at field BMW was always a good one every time I being there Josh is a real professional in what he does he always make the wait memorably Thanks again I will always be a loyal customer time I being there Josh is a real professional in what he does he always make the wait memorably Thanks again I will always be a loyal customer More
Honest and great service department. Team is very diligent and they don’t try to force you to get things you don’t need. Brandon was excellent. Team is very diligent and they don’t try to force you to get things you don’t need. Brandon was excellent. More
Great customer service, Alex very helpful & knowledgable, outstanding facility, location location is perfect, made my drive from Kissimmee worth it, will be back again. Thank you Alex outstanding facility, location location is perfect, made my drive from Kissimmee worth it, will be back again. Thank you Alex More