Fields BMW South Orlando
Orlando, FL
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512 Reviews of Fields BMW South Orlando
I bought my first bmw with Mr.Mic Romero at fields bmw in winter park, I love the way he treats the customers, so when it came time for me to change my car i didn't think twice to go to him again, but this t winter park, I love the way he treats the customers, so when it came time for me to change my car i didn't think twice to go to him again, but this time he works at south orlando BMW. When we went to the south orlando dealer Mr.Romero introduce us to one of his sales rep, Mr. Santos Rodriguez. Its been a pleasure to do business with both of them. Mr. Romero and Mr. santos are both great person and the main goal for them is to make sure you get what you are looking for. They also make sure that you feel comfortable the minute you walk into the dealer, I will recomend them to any one, and I will sure be back to make business with both of them when I need to trade in or purchase a new vehicle. More
I would not hesitate to recommend this dealer. I had outstanding care during my purchase of the vehicle. I went online to look at the cars and sent an email. I was contacted by Pablo via email. I tol outstanding care during my purchase of the vehicle. I went online to look at the cars and sent an email. I was contacted by Pablo via email. I told him I would be near this dealership and to call me back at 1200. 1201 I received the call and he said he would have someone call me to introduce themselves and they would be waiting for me to arrive. I was not in the door when I was greeted by Mr. Rodriguez. He showed my what was available, we took the car for a drive and when we returned we sat down to talk. It was not a high sales push, I told him I wanted the bottom line and I would need time to make a decision. This was on Friday at 2:00 pm. I went home to think about what I was doing and on Saturday I received a text message from Santos asking if I had thought about it and if I needed anything, I told him I was still trying to decide but I had a question about the transmission. He immediately emailed me information and continued throughout the weekend to answer question and again without pushing a sale. I did see another dealership that was near my home and I must say they could learn a lot from BMW South Orlando. I made my decision on Tuesday and faxed the paperwork to Santos. It was seamless. I picked up the car and was out on the road within 45 minutes. It was the best experience I have ever had in purchasing a vehicle. I work both in Orlando and Brevard but live in Brevard. Santos recognized my time constraints and did an outstanding job of making the process easy. I think what I loved the best was the no pressure sales. It allows the buyer to think, ask questions, and make the decision. It is a win, win. When you take this approach in sales it will work. The customer is more comfortable with their decision and has no regrets. I would highly recommend this dealership to anyone one. I would also refer them to Mr. Rodriguez. He listens and that is important. More