Fields BMW South Orlando

Very bad experience!!! first i was pushed in to vehicle that i was not interested (demo) supposedly because it was the only one i could get financed, second after refusing to that the salesman (Hector Rosa that i was not interested (demo) supposedly because it was the only one i could get financed, second after refusing to that the salesman (Hector Rosario) started playing around with numbers to get me into the car i wanted and the car he was selling me was way overpriced, after looking at some numbers he took me out on the lot to see cars i told him 100 times that i only wanted LOW milage he tried showing me a car with 47K miles afted i had told him i would never take those miles, on top of that i got yelled at by him for being picky and not letting him work (i am buying a bmw of course i need to be picky) oh and lets not forget, according to him my trade was not worth anything because it was a 2009 Hyundai....very disrespectful, what a shame to the bmw brand, first time i was ever gonna get a bmw and it starts like this i think i am going to avoid bmw or at least this dealership in my future..consider yourself warned, very overpriced cars and bad treatment More

I came in after visiting Lexus of Orlando and after working with Dan, I realized that I was probably going to end up with a BMW. I left with a great deal on a used 5 series. Dan truly understands the working with Dan, I realized that I was probably going to end up with a BMW. I left with a great deal on a used 5 series. Dan truly understands the importance of customer service. Not once did I feel pushed or pulled in any direction by Dan. He was very personable and friendly, making the purchasing experience very pleasant and from my past experiences with car sales, this isn't always the case. He was able to answer every question that I asked and not only that but, made sure he addressed every concern that I had. My overall experience is honestly the best that I've had with purchasing a vehicle and I've owned Hondas, Lexus', Toyotas and Mercedes-Benz, I am satisfied about the purchase and honestly don't know why I did not choose to purchase a BMW sooner!! More

I purchased a 2004 ford explorer from salesman Daniel Ward, and couldnt be happier with the service I recieved. He went to great lengths to ensure the vehicle met all my expectations and it did! I would Ward, and couldnt be happier with the service I recieved. He went to great lengths to ensure the vehicle met all my expectations and it did! I would recomend Fields of south orlando to anyone looking for the highest quality service and experience. More

Mr. Daniel Ward was the salesman for the puchase of my 2011 535i BMW. Mr. Ward's professionalism and eagerness to satisfy his customer ensured a smooth sales transaction. Mr. Ward's dedicated service af 2011 535i BMW. Mr. Ward's professionalism and eagerness to satisfy his customer ensured a smooth sales transaction. Mr. Ward's dedicated service after his sale proved invaluable and in my estimation will ensure future & potential business for Fields BMW. Mr. Ward's helpfulness definitely made my first experience with BMW products enjoyable. More

My wife, Gladys, and I stopped in to the Dealership to brouse the BMW vehicles on the lot and on the showroom floor. Mikhail Bouzko walked over to us on the lot, introduced himself, and told us that he w brouse the BMW vehicles on the lot and on the showroom floor. Mikhail Bouzko walked over to us on the lot, introduced himself, and told us that he was there to help us pick out the car that we wanted. We talked about the X3 3/OSI. Mikhail took us on a test drive around the area. He had me drive the vehicle, and I was sold. He checked the books to find us a great car with a decent price. Mikhail was very respectful to us, answered our questions, and was very professional in what he does. Never once did he attempt to push us into something that we could not afford or did not want. He got the car, the X3, that we wanted. He was very thorough in his explanation to us of the details of the car. We were hooked not only for the car but also from what we heard and saw concerning the Dealership. Next he introduced us to Cathy. Again we received a detailed explanation from Cathy concerning the financing of the car, the optionals such as XZILON, and tire protection. Ms Courtney, as Mr. Bouzko, was very respectful, and professional in what they do. My wife and I were very pleased with the personnel that we met, the free car washes, the Customer waiting room, etc. To make a long story short, this was the most pleasant car buying experience that we have ever had, and I did buy a few cars in my lifetime. Thank You for giving my this opportunity to let you know how pleased we are that we joined the BMW family. Anthony T. Mastre More

I purchase a used 2009 335i via the Internet from Michael Bouzko at Field BMW. As a very picky car owner/engineer I was a bit apprehensive about buying a car this way. Michael did a detailed inspection of th Bouzko at Field BMW. As a very picky car owner/engineer I was a bit apprehensive about buying a car this way. Michael did a detailed inspection of the car for me, took pictures and described the car superbly. The car arrived and looked perfect. Negotiations were smooth and easy. Michael was great with communication and follow-up. He always met his commitents. A great buying experience. Thanks Michael! More

I had an outstandingexperience with m purchase and customer servicereceived from my salesman, Santos. He was deligent and completely customer focused, which allowed for a wonderful experience when pur customer servicereceived from my salesman, Santos. He was deligent and completely customer focused, which allowed for a wonderful experience when purchasing my new vehicle. I am grateful for the time her spent explaining all the vehicles features and the advantages of purchasing this vehicle. More

I had a wonderful and no stress experience with Mikhail Bouzko. The transaction was handle over the phone though I live close to this dealership.He gave me the price I want, no pressure no haggling we both Bouzko. The transaction was handle over the phone though I live close to this dealership.He gave me the price I want, no pressure no haggling we both know what's the bottom line no wasted time at all and the usual spiel the waste peoples time .Came into the dealership to finish the paperwork and that's it.Very patient and accommodating to my whole family while we were there.The dealership has a friendly atmoshpere. Smooth and seamless in handling the paperwork.Love the ice cream and gaming station to entertain the kids because no kidding even with everything handled over the phone it's still awhile before you can get out of the dealership.Would difinitely recommend this dealership and Mike to my friends.Keep up the good work and friendly atmosphere guys. More

Everyone I encountered at Fields BMW S. Orlando was friendly, knowledgable and professional. My client adviser, Mikhail Bouzko, was especially helpful with teaching me how to use the high-tech devices friendly, knowledgable and professional. My client adviser, Mikhail Bouzko, was especially helpful with teaching me how to use the high-tech devices on my new car. Picture Q with a low-tech James Bond! Love the car and all the perks from the dealership. I highly recommend shopping there for your next car. More

To: Fields BMW South Orlando 9750 S. Orange Blossom To: Fields BMW South Orlando 9750 S. Orange Blossom Trail Orlando, Florida 32837 Dear Santos Rodriguez, We cannot express to you To: Fields BMW South Orlando 9750 S. Orange Blossom Trail Orlando, Florida 32837 Dear Santos Rodriguez, We cannot express to you how extremely pleased we are with the excellent customer service we received from you and the excellent staff at Fields BMW South Orlando. Following are some highlights: 1. The premier staff and facilities at Fields BMW South Orlando Santos and the entire Fields BMW staff were consummately gracious and courteous, as well as perceptive and responsive during our vehicle search process. Led by the immaculate, bi-lingual, Volvo/BMW specialist, Santos Rodriguez, our interactions with Jennifer Hausmann and Robert in Sales; Bill Schmid and Jimmy in Finance; and Gary and Nancy Hernandez in Service were top notch. Fields BMW’s showroom is clean and inviting with touches of home. Complimentary amenities, including four flavors of Haagen Dasz hard dip ice cream are available, as well as bottled water, coffee, soft drinks and a comfortable lounge area furnished with leather couches and a large LCD television. Our toddler and first-grader were charmed by the Fields BMW kid’s playroom complete with toys and a television. A business center with free wireless Internet accommodates corporate efficiency while awaiting vehicle service. A stroll through the Fields BMW gift shop reveals exciting BMW accessories and novelties. 2. The smooth sales process facilitated by Santos Rodriguez Words cannot describe our sense of relief and ease when we first met Santos. Santos asked quality probing questions about our vehicle needs and budget and listened thoughtfully to our responses. Throughout the sales process Santos was informative and made perceptive suggestions and observations. Santos showed us several beautiful, Certified Pre-Owned BMW’s. When we were unable to finance a particular BMW, Santos persuaded us not to get discouraged, and that he would find the right vehicle for us. Over the course of the next several days Santos and I kept in touch via BlackBerry – either by calling or texting back and forth. In fact, you should call his cell today at (407) 233-8441 and tell him Brenden referred you. There’s nothing in it for me except to know that you’ll be in good hands while shopping for your next car. 3. Our great new ‘used’ vehicle! We made a great deal on a 2007 Volvo S40 – still under factory warranty. Santos met us at the dealership at 6:00 PM – on his day off – to deliver our Volvo. He stayed with us until after the dealership had closed at 8:00 PM to explain all the features and benefits of the vehicle. He even installed our license plate right then and there – no temporary paper tag. What a guy! We are so thrilled with the quality, safety and reliability of the 2007 Volvo S40 we purchased at Fields BMW South Orlando! 4. Call Santos today at (407) 233-8441 and tell him Brenden sent you Our purchase may not have been a particularly high-profit sale, but Santos treated us like he treats all his customers. We saw this first hand. The more we got to know him, the more we saw that he is really just a great guy. I recommend that you call Santos Rodriguez at (407) 233-8441 and give him the opportunity to help you. You’ll be glad you did. As a satisfied Fields BMW South Orlando customer, as a customer and friend of Santos Rodriguez, and as a lawyer, I recommend Fields BMW South Orlando and Santos Rodriguez without reservation. More