Fields BMW South Orlando

I purchased a 2004 ford explorer from salesman Daniel Ward, and couldnt be happier with the service I recieved. He went to great lengths to ensure the vehicle met all my expectations and it did! I would Ward, and couldnt be happier with the service I recieved. He went to great lengths to ensure the vehicle met all my expectations and it did! I would recomend Fields of south orlando to anyone looking for the highest quality service and experience. More

Mr. Daniel Ward was the salesman for the puchase of my 2011 535i BMW. Mr. Ward's professionalism and eagerness to satisfy his customer ensured a smooth sales transaction. Mr. Ward's dedicated service af 2011 535i BMW. Mr. Ward's professionalism and eagerness to satisfy his customer ensured a smooth sales transaction. Mr. Ward's dedicated service after his sale proved invaluable and in my estimation will ensure future & potential business for Fields BMW. Mr. Ward's helpfulness definitely made my first experience with BMW products enjoyable. More

My wife, Gladys, and I stopped in to the Dealership to brouse the BMW vehicles on the lot and on the showroom floor. Mikhail Bouzko walked over to us on the lot, introduced himself, and told us that he w brouse the BMW vehicles on the lot and on the showroom floor. Mikhail Bouzko walked over to us on the lot, introduced himself, and told us that he was there to help us pick out the car that we wanted. We talked about the X3 3/OSI. Mikhail took us on a test drive around the area. He had me drive the vehicle, and I was sold. He checked the books to find us a great car with a decent price. Mikhail was very respectful to us, answered our questions, and was very professional in what he does. Never once did he attempt to push us into something that we could not afford or did not want. He got the car, the X3, that we wanted. He was very thorough in his explanation to us of the details of the car. We were hooked not only for the car but also from what we heard and saw concerning the Dealership. Next he introduced us to Cathy. Again we received a detailed explanation from Cathy concerning the financing of the car, the optionals such as XZILON, and tire protection. Ms Courtney, as Mr. Bouzko, was very respectful, and professional in what they do. My wife and I were very pleased with the personnel that we met, the free car washes, the Customer waiting room, etc. To make a long story short, this was the most pleasant car buying experience that we have ever had, and I did buy a few cars in my lifetime. Thank You for giving my this opportunity to let you know how pleased we are that we joined the BMW family. Anthony T. Mastre More

I purchase a used 2009 335i via the Internet from Michael Bouzko at Field BMW. As a very picky car owner/engineer I was a bit apprehensive about buying a car this way. Michael did a detailed inspection of th Bouzko at Field BMW. As a very picky car owner/engineer I was a bit apprehensive about buying a car this way. Michael did a detailed inspection of the car for me, took pictures and described the car superbly. The car arrived and looked perfect. Negotiations were smooth and easy. Michael was great with communication and follow-up. He always met his commitents. A great buying experience. Thanks Michael! More

I had an outstandingexperience with m purchase and customer servicereceived from my salesman, Santos. He was deligent and completely customer focused, which allowed for a wonderful experience when pur customer servicereceived from my salesman, Santos. He was deligent and completely customer focused, which allowed for a wonderful experience when purchasing my new vehicle. I am grateful for the time her spent explaining all the vehicles features and the advantages of purchasing this vehicle. More

I had a wonderful and no stress experience with Mikhail Bouzko. The transaction was handle over the phone though I live close to this dealership.He gave me the price I want, no pressure no haggling we both Bouzko. The transaction was handle over the phone though I live close to this dealership.He gave me the price I want, no pressure no haggling we both know what's the bottom line no wasted time at all and the usual spiel the waste peoples time .Came into the dealership to finish the paperwork and that's it.Very patient and accommodating to my whole family while we were there.The dealership has a friendly atmoshpere. Smooth and seamless in handling the paperwork.Love the ice cream and gaming station to entertain the kids because no kidding even with everything handled over the phone it's still awhile before you can get out of the dealership.Would difinitely recommend this dealership and Mike to my friends.Keep up the good work and friendly atmosphere guys. More

Everyone I encountered at Fields BMW S. Orlando was friendly, knowledgable and professional. My client adviser, Mikhail Bouzko, was especially helpful with teaching me how to use the high-tech devices friendly, knowledgable and professional. My client adviser, Mikhail Bouzko, was especially helpful with teaching me how to use the high-tech devices on my new car. Picture Q with a low-tech James Bond! Love the car and all the perks from the dealership. I highly recommend shopping there for your next car. More

To: Fields BMW South Orlando 9750 S. Orange Blossom To: Fields BMW South Orlando 9750 S. Orange Blossom Trail Orlando, Florida 32837 Dear Santos Rodriguez, We cannot express to you To: Fields BMW South Orlando 9750 S. Orange Blossom Trail Orlando, Florida 32837 Dear Santos Rodriguez, We cannot express to you how extremely pleased we are with the excellent customer service we received from you and the excellent staff at Fields BMW South Orlando. Following are some highlights: 1. The premier staff and facilities at Fields BMW South Orlando Santos and the entire Fields BMW staff were consummately gracious and courteous, as well as perceptive and responsive during our vehicle search process. Led by the immaculate, bi-lingual, Volvo/BMW specialist, Santos Rodriguez, our interactions with Jennifer Hausmann and Robert in Sales; Bill Schmid and Jimmy in Finance; and Gary and Nancy Hernandez in Service were top notch. Fields BMW’s showroom is clean and inviting with touches of home. Complimentary amenities, including four flavors of Haagen Dasz hard dip ice cream are available, as well as bottled water, coffee, soft drinks and a comfortable lounge area furnished with leather couches and a large LCD television. Our toddler and first-grader were charmed by the Fields BMW kid’s playroom complete with toys and a television. A business center with free wireless Internet accommodates corporate efficiency while awaiting vehicle service. A stroll through the Fields BMW gift shop reveals exciting BMW accessories and novelties. 2. The smooth sales process facilitated by Santos Rodriguez Words cannot describe our sense of relief and ease when we first met Santos. Santos asked quality probing questions about our vehicle needs and budget and listened thoughtfully to our responses. Throughout the sales process Santos was informative and made perceptive suggestions and observations. Santos showed us several beautiful, Certified Pre-Owned BMW’s. When we were unable to finance a particular BMW, Santos persuaded us not to get discouraged, and that he would find the right vehicle for us. Over the course of the next several days Santos and I kept in touch via BlackBerry – either by calling or texting back and forth. In fact, you should call his cell today at (407) 233-8441 and tell him Brenden referred you. There’s nothing in it for me except to know that you’ll be in good hands while shopping for your next car. 3. Our great new ‘used’ vehicle! We made a great deal on a 2007 Volvo S40 – still under factory warranty. Santos met us at the dealership at 6:00 PM – on his day off – to deliver our Volvo. He stayed with us until after the dealership had closed at 8:00 PM to explain all the features and benefits of the vehicle. He even installed our license plate right then and there – no temporary paper tag. What a guy! We are so thrilled with the quality, safety and reliability of the 2007 Volvo S40 we purchased at Fields BMW South Orlando! 4. Call Santos today at (407) 233-8441 and tell him Brenden sent you Our purchase may not have been a particularly high-profit sale, but Santos treated us like he treats all his customers. We saw this first hand. The more we got to know him, the more we saw that he is really just a great guy. I recommend that you call Santos Rodriguez at (407) 233-8441 and give him the opportunity to help you. You’ll be glad you did. As a satisfied Fields BMW South Orlando customer, as a customer and friend of Santos Rodriguez, and as a lawyer, I recommend Fields BMW South Orlando and Santos Rodriguez without reservation. More

I have purchased many BMW's from Mic Romero when he was a sales representative at the Winter Park location. He has since been promoted and manages the sales team at the South Orlando location. I would hi sales representative at the Winter Park location. He has since been promoted and manages the sales team at the South Orlando location. I would high recommend Mic Romero and this dealership given their attention to every detail, follow-up and follow-through. They seek to understand the customers needs to the n'th degree and then go to work finding the perfect vehicle. Once the perfect vehicle is found they then go above and beyond making sure that it is detailed and serviced to the highest of expectations. I won't purchase a BMW from anyone else. More

We are not new to BMW, we have owned ten BMWs in th last twenty years. The majority of our other BMWs were bought from the BMW dealership near our home(within five miles). Despite buying so many cars, we twenty years. The majority of our other BMWs were bought from the BMW dealership near our home(within five miles). Despite buying so many cars, we were somehow "forgotten" by our salesman who not only failed to recognize us when we walked on the sales floor, but when we had prospective buyers call him, he did not return their calls. When a recent ad ran in the Orlando Sentinel advertising a lease promotion on a 2009 BMW 528i, I once again tried my local BMW dealership-this time with a different salesman. We were interested in leasing two cars at the price advertised in the paper. Not only was the salesman not aware of the ad, he tried to up-sell us to a more expensive car and told us there was not a car available at the ad price in the "entire system". We left to think about the new price. Over lunch(30 minutes after we left the dealership), we realized the car he had tried to sell us had a manual transmission (it was not on the lot, we were looking at a paper about the car). My husband called the salesman to tell him we did not want a car with a manual transmission. When my husband identified himself to the salesman, the salesman did not remember who we were-30 minutes later! The salesman said the car did not have a manual transmission. My husband questioned him again and was given a condescending "you don't know what you are talking about" answer. To make a long story shorter, the salesman who claimed he had been at the dealership for ten years called us a couple of hours later and said the car WAS manual, but he had "found" us another car- still not at the advertised price. Frustrated, we decided to try another salesman at another dealership. Based on the above review by emmaplum I called Fields BMW South Orlando and asked to speak with Santos Rodriguez. I told what we wanted and what we were willing to pay. I also told him that we were loyal BMW owners. Santos took my information and told me he would do a little research and call me back within the hour. Thirty minutes later he called back and said he had located two cars which met my criteria-for the advertised price. Yahoo! In her review, emmaplum said her car purchase with Santos was "seamless". That is a perfect word to describe OUR whole experience. Santo was in constant communication with us, arranged the paperwork so we would not spend a long time picking up the car and answered our questions in a professional manner. Most of our car acquisition was handled over the phone or via fax- which was our preferred method. However, once we met Mr. Rodriguez he was, as he had been on the phone, very accommodating and caring. Mr. Rodriguez is new to Fields BMW. He does not exhibit the snobby attitude we have encountered with salesmen at other Fields Dealerships. He calls us every couple of weeks to make sure all is well with the new car. He is truly a great guy! If you are in the market for a new or used car, I HIGHLY recommend you seek the expertise of MR. SANTOS RODRIGUEZ. When you see him, tell him the lady with the salt and pepper BMWs sent you! More