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Fields BMW South Orlando

Orlando, FL

4.4
514 Reviews

9750 South Orange Blossom Trail

Orlando, FL

32837

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514 Reviews of Fields BMW South Orlando

September 12, 2014

Satisfaction with service visit My battery light came on unexpectedly. Service check determined a new alternator was needed. The service was performed and my car has been running w More

by briggsh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Schoenfeld
Sep 12, 2014 -

Fields BMW South Orlando responded

Thank for your feedback and for your business. I'm delighted we were able to get you back on the road and get your vehicle performing better than ever. We strive for excellence and to keep our pricing competitive. We appreciate your feedback and will re-evaluate our pricing structure to ensure that we stay competitive and maintain the highest level of customer satisfaction. Thank you for being a part of the Fields family. Warm Regards, Mic Romero, General Manager.

September 05, 2014

Satisfied A very professional team. Very Friendly and attentive. Paid particular attention to details and insured that vehicle was presentable as expected. More

by joepecky
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angel Mercado
Sep 12, 2014 -

Fields BMW South Orlando responded

Thank you, that's what we work for on every visit! I'm delighted that our team exceeded your expectations and if there is anything else we may do to better serve you, please let me know. Thank you for being a part of the Fields family. Kind Regards, Mic Romero, General Manager.

May 05, 2014

Owner The service was good but the service advisor advise me about the leaking oil cover. He stated that a common issue. I have own BMW for sixteen years an More

by tomsound
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Auto Advisor
May 27, 2014 -

Fields BMW South Orlando responded

Thanks for your positive comments. We appreciate your business and your feedback. On the other subject, it is our responsibility to properly diagnose and repair any issues that may arise. Please let me know if I can help in any way. Best Regards, Mic Romero, General Manager.

May 03, 2014

Fields BMW - South Mike was extremely helpful. I had to be home within 2 he's because I am a caregiver. He had 2 people working on my car & it was done in 1 & half hours More

by amzmag
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike, service rep - so kind
May 27, 2014 -

Fields BMW South Orlando responded

That's the experience we strive for each and every day! Thank you for your kind remarks and your continued business. We appreciate you. Sincerely, Mic Romero, General Manager.

April 25, 2014

Great experience I recently purchased a BMW Z4 at Fields and the entire experience from beginning to end was wonderful. I was slightly unexpected as I showed up a day More

by JimRoe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Santos Rodriguez Jr.
May 01, 2014 -

Fields BMW South Orlando responded

That's the experience we strive for each and every day! Thank you for your kind remarks and your continued business. We appreciate you. Sincerely, Mic Romero, General Manager.

April 19, 2014

Excellent!!! It was a wonderful experience. Me and my wife will recommend not only the dealer also the salesmen for his help during the all process to us buying a More

by roldancap
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Tulchinsky
May 01, 2014 -

Fields BMW South Orlando responded

You're welcome and thank you for your continued business! It's our pleasure to have made your experience enjoyable, but most importantly, to find the perfect car to meet your needs. Best Regards, Mic Romero, General Manager.

March 20, 2014

Traveled down to Orlando from Chicago at the weekend to spend a week in the sunshine and warm ! only to find my a/c was not working and then a crack appeared in my windshield that started to get bigger. Bo More

by grant2225
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gregg Ott
Mar 26, 2014 -

Fields BMW South Orlando responded

Thank you so much for taking the time to give us your feedback and comments on your experience at our dealership. We truly appreciate your business and we welcome you to the Fields family. If there is anything that we can do to assist you in the future when you're in town, please do not hesitate to contact me. Best Regards, Mic Romero, General Manager.

March 12, 2014

The moment I walked on the lot I was greeted and showed around. The entire BMW staff was a delight. I was in and out within a few hours. For me the most dreadful part of buying a new car is the finance par More

by Mrcolones
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy Cardenas
Mar 26, 2014 -

Fields BMW South Orlando responded

Thank you! We're pleased and grateful that we were able to exceed your expectations. If there is anything else that we may do to improve your ownership experience, please let me know. Warmest Regards, Mic Romero, General Manager.

March 12, 2014

I purchased my new vehicle with my Fusco and he was efficient and patient at getting my deal approved. I was amazed at the wildebeest Genteman had as it was my first car purchase. Jimmy Cardenas did an More

by Nanii
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy Cardenas and Mike Bouzko
Mar 26, 2014 -

Fields BMW South Orlando responded

Thank you for your kind words, we definitely appreciate your excellent feedback. Next time you stop by for your free car wash, please stop by my office to say, "hi" and let me know if there is anything else I might be able to do to elevate your experience with us. Sincerely, Mic Romero, General Manager.

March 07, 2014

They transfer my tag and registration without my knowledge with no money or trade transfer. I was pulled over by the officer on my way their the next day, and to my surprise fined $114 for each c More

by irma4951
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jimmy Cardinis ,financial guy and GM Mick Remoero
Mar 26, 2014 -

Fields BMW South Orlando responded

Thank you for taking the time to leave feedback about your experience at our store and more importantly, bringing this to my attention. Customer service is our top priority. I would appreciate the opportunity to speak with you in order to address the situation more accurately, and hopefully restore your faith in our dealership. Please give me a call at (407) 956-6300. Again, my apologies for the situation, and I look forward to speaking with you. Sincerely, Mic Romero, General Manager.

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